Toll-free number - Wiki

Toll-free number

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A toll-free number or freephone number allows others to reach you from within one country (or within North America) without incurring long-distance tolls. As the long-distance charges are paid by the recipient, these DIDs are per-minute and carry a slightly higher cost than local inbound numbers. See Ordering a Toll Free Number and Porting a Toll Free Number for details on obtaining a toll-free number.

North America

As of December 2013, North American toll-free numbers begin with +1-800, 1-844, 1-855, 1-866, 1-877 and 1-888. In the original North American toll-free area code, 1-800, new toll-free numbers which spell meaningful phonewords have long been hard to come by due to widespread abuse of the system. A 2011 Associated Press report indicates one company alone is hoarding 1.7 million of these numbers [1] but nothing has been done, largely due to FCC unwillingness to enforce existing regulations against hoarding, warehousing and brokering. At most times, the North American "Service Management System (SMS/800)" database behind will have no available 1-800 or 1-888 numbers (although quite a few 1-855's remain available).

This leaves a few options:

In general, once you have your toll-free DID, it works in much the same way as any other inbound number.

A few practical considerations:


A country code +800 nominally exists for international calls but is rarely used. Typically, toll-free numbers are obtained separately for each country in which they are to be used - so an Australian toll-free covers only Australia.

See Order a DID Number#Ordering an International DID number and Order a DID Number#Ordering an International Toll Free Number.

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