CallerID number spoofing - VoIP.ms Wiki

Check out our YouTube channel to watch our simple tutorials that will help you set up most of our features.

CallerID number spoofing

From VoIP.ms Wiki

Revision as of 20:04, 15 June 2011 by Psahui (Talk | contribs)
Jump to: navigation, search

Due to the nature of VoIP calls, It could be possible that other people (external to VoIP.ms service) may use your DID number as their outgoing callerId number when making calls. Unfortunately VoIP.ms does not have control over this situation, however you can follow these recommendations to report this situation properly:


  • Next time you receive a call of someone who has received a call from your CallerID number, please ask to this person what is his/her phone number and the company of this number (Please remember number you can find the incoming number and date of your calls on the customer portal -> CDR and reports -> Call Details Records).


  • You can send this explanation( or complain ) to the company of this person who received the call from the spoofed callerid number, so they will be able to determine which carrier sent the call to them using the spoofed CallerID number.


  • Then the Company that initially sent that call using the spoofed callerid number will be able to warn the reseller or end-user that is incorrectly using your CallerID number.


Taking these measures you will prevent this situation happens again.

Personal tools
Namespaces
Variants
Actions
VoIP.ms Wiki
Guides 🇨🇦
Guías 🇲🇽