ZoIPer for Android
From VoIP.ms Wiki
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=== SIP error codes === | === SIP error codes === | ||
Revision as of 22:54, 24 April 2019
Contents |
Configuration Detail
- Start Zoiper IAX SIP VOIP Softphone App.
- On the welcome screen fill the Username and Password then click on Create an account.
- Username: 100000 (your VoIP.ms main or sub account) @server.voip.ms is optional.
- Password: ********* (account password)
- On the host screen fill the domain/host with any of our servers. I.E. toronto.voip.ms then click on Next
- Skip the Authentication step. AuthUserID and Outbound Proxy are not needed.
- In this screen you can select the protocol that your SIP account will use:
- SIP TCP
- SIP UDP
- IAX UDP
Select the one you prefer according to your network's settings, I.E. SIP TCP then click on the Finish button.
Please notice that we do not support SIP TLS.
Done at this point your VoIP.ms SIP account should be shown under Accounts section and marked on Green with a tick arrow next to it. This means your softphone is ready to start placing calls.
Audio codecs
In order to use only the supported codecs by VoIP.ms please go to Settings>> Accounts>> Your account
Scroll down to Audio Codec Settings., the ones with a check mark are the codecs selected, leave only as selected codecs, uLaw or GSM. We also offer G.729 however it's a paid feature in Zoiper. Set the rest unchecked.
Network settings
In order to have your softphone running all the time, proceed with the following steps:
1. Go to Settings>> Connectivity and enable "Keep Alive WIFI" and "Run in Background"
2. Go to Settings>> Accounts>> Your Account>> Network Settings and change "Registration Expiry Time" to 180
Common Errors
No transport mode found
- If there was a typo in your password or if there's a DNS issue Zoiper might show the account type options in red. You can select the protocol and hit the Finish button even though they're all red.
Note: Sometimes even when the username, password and server's name were typed fine, Zoiper will show all those options as "No found". However, you can choose your desired selection and continue.
SIP error codes
- On the account settings screen you can check the error response code and correct it. You can check the list of common SIP Response codes for this.
- For best results, it is recommended to use wifi. But if using 4G/LTE and you experience poor sound quality, it has been reported that turning off ECHO CANCELLATION helps solve the issue.
408 error
On some networks, you might get this error code that could disappear when you change to a different network. This could be due to some limitation on the local SIP ports for this network. As a workaround, you can try the following modifications to your settings.
1. Go to Settings>> Conectivity>> Listening Ports and untick "Random Port" for Local SIP port only and type 5080 in the port field.
2. Go to Settings>> Accounts>> Your account and at "Host" add :5080 to the server's name.
Zoiper PUSH service
If you're experiencing issues with outgoing calls using the new Zoiper's PUSH server. Please follow these steps:
1. At Settings >> Connectivity:
- Check/Enable the "Enable PUSH Proxy" option.
- Set "Proxy protocols" to SIP+RTP.
- Set "Push transport" to TCP (Default).
2. At Settings >> Accounts >> Your account
- Set "Authentication user" with your Main or sub account name. (It's the same value you have for "Username")
3. At Settings>> Accounts>> Your account >> Network settings
- Set "Transport Type" to TCP
