CSipSimple

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Revision as of 02:38, 14 February 2016 (view source) Carlb (Talk | contribs) (→Configuration Details) ← Older edit		Latest revision as of 23:17, 21 August 2023 (view source) Carlb (Talk | contribs) (app is no longer in appstores)
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-	'''CSipSimple''' is a free [[softphone]] for the [[smartphones|Android]] mobile OS.	+	'''CSipSimple''' was a free [[softphone]] for [[smartphones|Android]] devices. This softphone app has '''not been updated''' since '''November 30, 2014''' and is no longer in the app stores ([https://play.google.com/store/apps/details?id=com.csipsimple CSipSimple]).
-	==Configuration Details==	+	While it may still be working on some supported platforms (typically ARM32 processors), we cannot offer any guarantee about its compatibility or stability.
-	* Start CSIPSimple Softphone	+	==Configuration==
-	* Select the way the CSIPSimple will work	+
-	* Hit '''Save''' button	+
		+	=== First Run - Easy Configuration ===
-	[[File:Csip-1.jpg|CSipSimple - Starting]]	+	Once installed CSIP Simple from the playstore, the first view will be the "Easy configuration" Menu, there you can select:
		+	Integrate witn Android (optional but recommended)
		+	Always Available
		+	"I'm allowed to use mobile"
-	* Now hit the '''Add Account''' button	+	[[File:01_CSIP-main.jpg|250px|thumb|left|Easy configuration popup - Click to enlarge]]
-	* On '''Choose Wizard''' screen, select '''World wide providers → VoIP.ms''' or '''Generic wizards → Basic'''	+	<br clear="all" />
		+	=== Account creation ===
-	[[File:Csip-2.jpg|CSipSimple - Choose Wizard -> Basic]]	+	*After the "Easy configuration" menu, you will see a "View" with an "Add account" button, click it
		+	*At "Chose Wizard" select '''Advanced'''
		+	* Fill in the fields with your SIP account's information (mandatory one is marked in yellow)
		+	** '''Account name:''' Choose a name for your account.
		+	** '''CallerID:''' Set the callerID name
		+	** '''Server:''' montreal5.voip.ms (one of our multiple [http://wiki.voip.ms/article/Choosing_Server servers])
		+	** '''Username:''' 100000 (your VoIP.ms main or sub account)
		+	** '''Password:''' ********* (account password)<br/>
		+	*Select "Save" and if all the information was properly set, you will see the account marked on Green, with status "registered".<br/>
-	* Fill in according to your account	+	<div><ul>
-	** '''Account Name:''' John Smith (your name)	+	<li style="display: inline-block;"> [[File:02_CSIP-accounts.jpg|thumb|none|250px|Click to enlarge]] </li>
-	** '''User:''' 100000 (your VoIP.ms username)	+	<li style="display: inline-block;"> [[File:03_CSIP_Wizard.jpg|thumb|none|250px|Click to enlarge]] </li>
-	** '''Server:''' atlanta.voip.ms (one of our multiple servers)	+	<li style="display: inline-block;"> [[File:04a_CSIP_Add.jpg|thumb|none|250px|Click to enlarge]] </li>
-	** '''Password:''' ******** (account password)	+	<li style="display: inline-block;"> [[File:05_CSIP_full.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:06_CSIP_registered.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	</ul></div>
		+	<br clear="all" />
-	* Hit on '''Save''' Button	+	== Issues and solutions ==
		+	=== Forbidden 403 ===
-	[[File:Csip-3.jpg|CSipSimple - Account Settings]]	+	When you see this message and your account is marked in red, it is usually because either your [[CSipSimple#Account_creation|'''Username''']] or [[CSipSimple#Account_creation|'''password''']] are wrong. Access to your account's section, select it to edit and change/correct the [[CSipSimple#Account_creation|'''Username''']] and/or [[CSipSimple#Account_creation|'''password''']],  then save and check again.
		+	<div><ul>
		+	<li style="display: inline-block;"> [[File:09a_CSIP_Acc.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:07_CSIP_403.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:06_CSIP_registered.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	</ul></div>
		+	<br clear="all" />
-	* Your Account should be registered now	+	=== Network not allowing incoming/outgoing calls ===
		+	In some cases, when during "[[#First Run - Easy Configuration ]]" are not selected the proper options, errors could occur during incoming and/or outgoing calls. If this is the case, you can check at:
-	[[File:Csip-4.jpg|CSipSimple - Registered]]	+	Main Dial Path -> Configuration -> Settings -> Network -> Mark all for incoming and outgoing calls.
-	[[category:Android softphones]]	+
		+	<div><ul>
		+	<li style="display: inline-block;"> [[File:10a_CSIP_Set.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:10b_CSIP_Set.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:11a_CSIP_Net.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:11b_CSIP_Net.png|thumb|none|250px|Click to enlarge]] </li>
		+	</ul></div>
		+	<br clear="all" />
		+
		+	=== Audio Issues ===
		+
		+	Some audio issues are related with network speed, firewalls and usage, other are related with wrong audio codec selected. By default, CSIP Simple have selected codecs that we do not allow, please correct that in your settings:
		+
		+	Main Dial Path -> Configuration -> Settings -> Media -> Codecs -> Leave enabled only PCMU or GSM depending on your SIP account's settings.
		+
		+	<div><ul>
		+	<li style="display: inline-block;"> [[File:10a_CSIP_Set.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:12a_CSIP_Aud.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:12b_CSIP_Aud.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:12c_CSIP_Aud.png|thumb|none|250px|Click to enlarge]] </li>
		+	</ul></div>
		+	<br clear="all" />
		+
		+	[[Category:Softphones]]

---

Latest revision as of 23:17, 21 August 2023

CSipSimple was a free softphone for Android devices. This softphone app has not been updated since November 30, 2014 and is no longer in the app stores (CSipSimple).

While it may still be working on some supported platforms (typically ARM32 processors), we cannot offer any guarantee about its compatibility or stability.

Contents 1 Configuration 1.1 First Run - Easy Configuration 1.2 Account creation 2 Issues and solutions 2.1 Forbidden 403 2.2 Network not allowing incoming/outgoing calls 2.3 Audio Issues

Configuration

First Run - Easy Configuration

Once installed CSIP Simple from the playstore, the first view will be the "Easy configuration" Menu, there you can select:

Integrate witn Android (optional but recommended)
Always Available
"I'm allowed to use mobile"

Account creation

• After the "Easy configuration" menu, you will see a "View" with an "Add account" button, click it
• At "Chose Wizard" select Advanced
• Fill in the fields with your SIP account's information (mandatory one is marked in yellow)
  • Account name: Choose a name for your account.
  • CallerID: Set the callerID name
  • Server: montreal5.voip.ms (one of our multiple servers)
  • Username: 100000 (your VoIP.ms main or sub account)
  • Password: ********* (account password)
    

• Select "Save" and if all the information was properly set, you will see the account marked on Green, with status "registered".
  

Issues and solutions

Forbidden 403

When you see this message and your account is marked in red, it is usually because either your Username or password are wrong. Access to your account's section, select it to edit and change/correct the Username and/or password, then save and check again.

Network not allowing incoming/outgoing calls

In some cases, when during "#First Run - Easy Configuration " are not selected the proper options, errors could occur during incoming and/or outgoing calls. If this is the case, you can check at:

Main Dial Path -> Configuration -> Settings -> Network -> Mark all for incoming and outgoing calls.

Audio Issues

Some audio issues are related with network speed, firewalls and usage, other are related with wrong audio codec selected. By default, CSIP Simple have selected codecs that we do not allow, please correct that in your settings:

Main Dial Path -> Configuration -> Settings -> Media -> Codecs -> Leave enabled only PCMU or GSM depending on your SIP account's settings.