CSipSimple

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Revision as of 20:18, 19 December 2014 (view source) Carlb (Talk | contribs) ← Older edit		Revision as of 17:52, 5 October 2016 (view source) Joseph.voip.ms (Talk | contribs) (CSIP Simple guide updated 2016 [Joseph]) Newer edit →
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-	'''CSipSimple''' is a free [[softphone]] for the [[smartphones|Android]] mobile OS.	+	'''CSipSimple''' is a free [[softphone]] for [[smartphones|Android]] devices.
-	==Configuration Details==	+	==Configuration==
-	* Start CSIPSimple Softphone	+	=== First Run - Easy Configuration ===
-	* Select the way the CSIPSimple will work	+
-	* Hit '''Save''' button	+
		+	Once installed CSIP Simple from the playstore, the first view will be the "Easy configuration" Menu, there you can select:
-	[[File:Csip-1.jpg|CSipSimple - Starting]]	+	Integrate witn Android (optional but recommended)
		+	Always Available
		+	"I'm allowed to use mobile"
		+	[[File:01_CSIP-main.jpg|250px|thumb|left|Easy configuration popup - Click to enlarge]]
		+	<br clear="all" />
-	* Now hit the '''Add Account''' button	+	=== Account creation ===
-	* On '''Choose Wizard''' screen, select '''Basic'''	+
		+	*After the "Easy configuration" menu, you will see a "View" with an "Add account" button, click it
		+	*At "Chose Wizard" select '''Advanced'''
		+	* Fill in the fields with your SIP account's information (mandatory one is marked in yellow)
		+	** '''Account name:''' Choose a name for your account.
		+	** '''CallerID:''' Set the callerID name
		+	** '''Server:''' montreal5.voip.ms (one of our multiple [http://wiki.voip.ms/article/Choosing_Server servers])
		+	** '''Username:''' 100000 (your VoIP.ms main or sub account)
		+	** '''Password:''' ********* (account password)<br/>
-	[[File:Csip-2.jpg|CSipSimple - Choose Wizard -> Basic]]	+	*Select "Save" and if all the information was properly set, you will see the account marked on Green, with status "registered".<br/>
		+	<div><ul>
		+	<li style="display: inline-block;"> [[File:02_CSIP-accounts.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:03_CSIP_Wizard.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:04a_CSIP_Add.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:05_CSIP_full.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:06_CSIP_registered.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	</ul></div>
		+	<br clear="all" />
-	* Fill in according to your account	+	== Issues and solutions ==
-	** '''Account Name:''' John Smith (your name)	+
-	** '''User:''' 100000 (your VoIP.ms username)	+
-	** '''Server:''' atlanta.voip.ms (one of our multiple servers	+
-	** '''Password:''' ******** (account password)	+
-	* Hit on '''Save''' Button	+	=== Forbidden 403 ===
		+	When you see this message and your account is marked in red, it is usually because either your '''Username''' or '''password''' are wrong. Access to your account's section, select it to edit and change/correct the '''Username''' and/or '''password''', then save and check again.
-	[[File:Csip-3.jpg|CSipSimple - Account Settings]]	+	<div><ul>
		+	<li style="display: inline-block;"> [[File:09a_CSIP_Acc.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:07_CSIP_403.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:06_CSIP_registered.jpg|thumb|none|250px|Click to enlarge]] </li>
		+	</ul></div>
		+	<br clear="all" />
		+	=== Network not allowing incoming/outgoing calls ===
-	* Your Account should be registered now	+	In some cases, when during "[[#First Run - Easy Configuration ]]" are not selected the proper options, errors could occur during incoming and/or outgoing calls. If this is the case, you can check at:
		+	Main Dial Path -> Configuration -> Settings -> Network -> Mark all for incoming and outgoing calls.
-	[[File:Csip-4.jpg|CSipSimple - Registered]]	+	<div><ul>
-	[[category:Android softphones]]	+	<li style="display: inline-block;"> [[File:10a_CSIP_Set.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:10b_CSIP_Set.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:11a_CSIP_Net.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:11b_CSIP_Net.png|thumb|none|250px|Click to enlarge]] </li>
		+	</ul></div>
		+	<br clear="all" />
		+
		+	=== Audio Issues ===
		+
		+	Some audio issues are related with network speed, firewalls and usage, other are related with wrong audio codec selected. By default, CSIP Simple have selected codecs that we do not allow, please correct that in your settings:
		+
		+	Main Dial Path -> Configuration -> Settings -> Media -> Codecs -> Leave enabled only PCMU or GSM depending on your SIP account's settings.
		+
		+	<div><ul>
		+	<li style="display: inline-block;"> [[File:10a_CSIP_Set.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:12a_CSIP_Aud.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:12b_CSIP_Aud.png|thumb|none|250px|Click to enlarge]] </li>
		+	<li style="display: inline-block;"> [[File:12c_CSIP_Aud.png|thumb|none|250px|Click to enlarge]] </li>
		+	</ul></div>
		+	<br clear="all" />

---

Revision as of 17:52, 5 October 2016

CSipSimple is a free softphone for Android devices.

Contents 1 Configuration 1.1 First Run - Easy Configuration 1.2 Account creation 2 Issues and solutions 2.1 Forbidden 403 2.2 Network not allowing incoming/outgoing calls 2.3 Audio Issues

Configuration

First Run - Easy Configuration

Once installed CSIP Simple from the playstore, the first view will be the "Easy configuration" Menu, there you can select:

Integrate witn Android (optional but recommended)
Always Available
"I'm allowed to use mobile"

Account creation

• After the "Easy configuration" menu, you will see a "View" with an "Add account" button, click it
• At "Chose Wizard" select Advanced
• Fill in the fields with your SIP account's information (mandatory one is marked in yellow)
  • Account name: Choose a name for your account.
  • CallerID: Set the callerID name
  • Server: montreal5.voip.ms (one of our multiple servers)
  • Username: 100000 (your VoIP.ms main or sub account)
  • Password: ********* (account password)
    

• Select "Save" and if all the information was properly set, you will see the account marked on Green, with status "registered".
  

Issues and solutions

Forbidden 403

When you see this message and your account is marked in red, it is usually because either your Username or password are wrong. Access to your account's section, select it to edit and change/correct the Username and/or password, then save and check again.

Network not allowing incoming/outgoing calls

In some cases, when during "#First Run - Easy Configuration " are not selected the proper options, errors could occur during incoming and/or outgoing calls. If this is the case, you can check at:

Main Dial Path -> Configuration -> Settings -> Network -> Mark all for incoming and outgoing calls.

Audio Issues

Some audio issues are related with network speed, firewalls and usage, other are related with wrong audio codec selected. By default, CSIP Simple have selected codecs that we do not allow, please correct that in your settings:

Main Dial Path -> Configuration -> Settings -> Media -> Codecs -> Leave enabled only PCMU or GSM depending on your SIP account's settings.