How it works
From VoIP.ms Wiki
(Difference between revisions)
| [draft revision] | [draft revision] |
90210chris (Talk | contribs) |
|||
| Line 1: | Line 1: | ||
| - | VoIP.ms is a voice over Internet protocol provider, our service requires an Internet Service Provider (ISP) and works through SIP/IAX2 protocols, if you wish to update your regular telephone service to a new | + | VoIP.ms is a voice over Internet protocol provider, our service requires an Internet Service Provider (ISP) and works through SIP/IAX2 protocols, if you wish to update your regular telephone service to a new system of voice over IP you will need to have an Internet connection, an ATA device and a regular analog handset. Other options include using an IP Phone [http://wiki.voip.ms/article/Devices Devices], a [http://wiki.voip.ms/article/Softphones softphone] or a [http://wiki.voip.ms/article/PBXs PBX] server. |
| - | VoIP.ms is a BYOD(Bring Your Own Device) company, this means that we do not provide nor | + | VoIP.ms is a BYOD(Bring Your Own Device) company, this means that we do not provide nor sell hardware/software, you can get your devices at any electronic store and online or you could choose to download a free softphone to install and use on your PC or cell phone. |
| Line 7: | Line 7: | ||
| - | VoIP.ms is a prepaid service that allows you to control your expenses | + | VoIP.ms is a prepaid service that allows you to control your expenses. You can add funds (minimum amount of $25 USD) via Credit Card, PayPal, Bank Wire ($500USD minimum) or Western Union ($100 USD minimum), the currency used for all customers is U.S. Dollars (USD). Your payments will be added to your balance and your calls and other charges will be debited from that balance. We can send you a low balance alert email to remind you when it is time to deposit finds again. |
[[File:pagar.png|center]] | [[File:pagar.png|center]] | ||
| Line 14: | Line 14: | ||
'''and the outgoing calls will be charged always per minute depending on the termination of the calls | '''and the outgoing calls will be charged always per minute depending on the termination of the calls | ||
| - | Also note that is not necessary to have a DID to start placing outgoing calls, a DID number is meant for | + | Also note that it is not necessary to have a DID to start placing outgoing calls, a DID number is meant for receiving calls only and by registering correctly your device |
you can start making calls. | you can start making calls. | ||
| Line 21: | Line 21: | ||
== Outgoing calls == | == Outgoing calls == | ||
| - | The outgoing calls will be charged depending on the termination of the call, for local calls: | + | The outgoing calls will be charged depending on the termination of the call, for local calls (prices are subject to change from the time this wiki was made): |
Value route: Premium route | Value route: Premium route | ||
------------ ------------- | ------------ ------------- | ||
| - | United states: | + | United states: - $0.01 per minute |
| - | Canada: $0.0052 per minute $0. | + | Canada: $0.0052 per minute $0.01 per minute |
For international [https://www.voip.ms/rates.php rates] here are some examples: | For international [https://www.voip.ms/rates.php rates] here are some examples: | ||
| Line 43: | Line 43: | ||
== Incoming calls == | == Incoming calls == | ||
| - | The incoming calls are charged depending on the plan of the DID, for example: | + | The incoming calls are charged depending on the plan of the DID, for example (prices are just for examples): |
Per Minute Plan (25 channels): Monthly Flat Rate Plan (2 channels): | Per Minute Plan (25 channels): Monthly Flat Rate Plan (2 channels): | ||
| Line 50: | Line 50: | ||
- Winnipeg DID $1.99 per month / $0.0149 per minute $5.95 per month / $0.00 per minute | - Winnipeg DID $1.99 per month / $0.0149 per minute $5.95 per month / $0.00 per minute | ||
| - | The Toll Free numbers will be charged depending on the carrier, for example: | + | The Toll Free numbers will be charged depending on the carrier, for example (prices are just for examples): |
American callers: Canadian callers: | American callers: Canadian callers: | ||
| Line 56: | Line 56: | ||
- American carrier $0.99 per month / $0.024 per minute $0.99 per month / $0.080 per minute | - American carrier $0.99 per month / $0.024 per minute $0.99 per month / $0.080 per minute | ||
- Canadian carrier $1.49 per month / $0.032 per minute $1.49 per month / $0.032 per minute | - Canadian carrier $1.49 per month / $0.032 per minute $1.49 per month / $0.032 per minute | ||
| + | *(prices are just for examples) | ||
| Line 68: | Line 69: | ||
== Channels == | == Channels == | ||
| - | The channels will let you place or receive simultaneous inbound or outbound calls, | + | The channels will let you place or receive simultaneous inbound or outbound calls, by default on new accounts we offer the following amount of channels: |
Outgoing: | Outgoing: | ||
| Line 83: | Line 84: | ||
For simultaneous calls to a same number all accounts have 2 channels. For example if you have a call forward to your cell phone (or any other number), no matter | For simultaneous calls to a same number all accounts have 2 channels. For example if you have a call forward to your cell phone (or any other number), no matter | ||
if your DID is under the Per minute plan you are allowed to forward only 2 calls to that number at the same time. | if your DID is under the Per minute plan you are allowed to forward only 2 calls to that number at the same time. | ||
| + | Please also note that channels do not work the same way for PBX users. | ||
Revision as of 20:33, 2 July 2014
VoIP.ms is a voice over Internet protocol provider, our service requires an Internet Service Provider (ISP) and works through SIP/IAX2 protocols, if you wish to update your regular telephone service to a new system of voice over IP you will need to have an Internet connection, an ATA device and a regular analog handset. Other options include using an IP Phone Devices, a softphone or a PBX server.
VoIP.ms is a BYOD(Bring Your Own Device) company, this means that we do not provide nor sell hardware/software, you can get your devices at any electronic store and online or you could choose to download a free softphone to install and use on your PC or cell phone.
VoIP.ms is a prepaid service that allows you to control your expenses. You can add funds (minimum amount of $25 USD) via Credit Card, PayPal, Bank Wire ($500USD minimum) or Western Union ($100 USD minimum), the currency used for all customers is U.S. Dollars (USD). Your payments will be added to your balance and your calls and other charges will be debited from that balance. We can send you a low balance alert email to remind you when it is time to deposit finds again.
With us the INCOMING and OUTGOING calls are charged and handled SEPARATELY, the incoming calls are charged depending on the plan of the DID and the outgoing calls will be charged always per minute depending on the termination of the calls Also note that it is not necessary to have a DID to start placing outgoing calls, a DID number is meant for receiving calls only and by registering correctly your device you can start making calls.
Outgoing calls
The outgoing calls will be charged depending on the termination of the call, for local calls (prices are subject to change from the time this wiki was made):
Value route: Premium route
------------ -------------
United states: - $0.01 per minute
Canada: $0.0052 per minute $0.01 per minute
For international rates here are some examples:
Value route: Premium route
------------ -------------
Australia: $0.0123 per minute $0.0201 per minute
Canada: $0.0247 per minute $0.0446 per minute
Brazil: $0.0307 per minute $0.0331 per minute
--------------------> Outgoing calls
Incoming calls
The incoming calls are charged depending on the plan of the DID, for example (prices are just for examples):
Per Minute Plan (25 channels): Monthly Flat Rate Plan (2 channels):
------------------------------ ------------------------------------
- New York DID $0.99 per Month / $0.01 per minute $4.95 per Month / $0.00 per minute
- Winnipeg DID $1.99 per month / $0.0149 per minute $5.95 per month / $0.00 per minute
The Toll Free numbers will be charged depending on the carrier, for example (prices are just for examples):
American callers: Canadian callers:
----------------- -----------------
- American carrier $0.99 per month / $0.024 per minute $0.99 per month / $0.080 per minute
- Canadian carrier $1.49 per month / $0.032 per minute $1.49 per month / $0.032 per minute
- (prices are just for examples)
DID (xxx.xxx.xxxx) 
<-------------------- Incoming calls
In order to receive calls properly the registration server and the Point of Presence (POP) of the DID must match, for example: if you have an IP phone registered to toronto.voip.ms you must select Toronto, ON as the POP for your DID number as well at your customer portal under DID_Numbers>>Manage_DID(s)>>Edit_DID>>DID_Point_of_Presence section.
Channels
The channels will let you place or receive simultaneous inbound or outbound calls, by default on new accounts we offer the following amount of channels:
Outgoing:
Channels: 5 simultaneous calls
Incoming:
Per Minute Plan: 25 simultaneous calls Flat Rate Plan: 2 simultaneous calls International DID: 2 simultaneous calls
Note:
For simultaneous calls to a same number all accounts have 2 channels. For example if you have a call forward to your cell phone (or any other number), no matter if your DID is under the Per minute plan you are allowed to forward only 2 calls to that number at the same time.
Please also note that channels do not work the same way for PBX users.
