Polycom SoundPoint IP 501

This is the published version, approved on 10 September 2019. The draft contains 2 pending changes awaiting review.

Jump to: navigation, search

Configuration Details

Get the IP

Start the Phone and it will get an IP from the DHCP Server, then it will display the IP on the Screen.

Configure Settings

Enter the IP address on your web browser (PC and Device should be on the same network)
The browser should load the configuration page for the IP 501
Click on Sip Link
Enter User and Password (default values are user: Polycom, pass: 456)
Enter the Following values:

Click on Submit. This will save settings and reboot unit.
After the Device has rebooted, click now on Line Link and set your Identification values:

Click on Submit. This will save settings and reboot unit.
After the Device has rebooted, your Device will be ready to be used with VoIP.ms

NOTE: If you have issues reaching an internal extension, make sure to add the following string in your dial plan: [1-9]xx

Please go to the Message Center Section and put the following values.

Subscriber: [blank]

Callback Mode: Contact

Callback Contact: *97

 Please click here to find out how to get rid of the MWI Audible Sound

In the event where you need the guides directly from Polycom, you may find the user and admin manual guides below:

User Manual : Download PDF

Admin Manual : Download PDF