Textable

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Sign up to Textable: Sign up link

Textable is a messaging platform for VoIP phone numbers used by individuals, businesses and Managed Service Providers.

Keep in touch with your customers – on the go

Your customers are constantly on the move and so are you. Give your customers the flexibility they need to keep in touch with you while you’re on the go.

Text Message from any browser

Real-time messaging application in your browser window with push notifications and always in sync with your mobile app.

Features that keep you connected with your customers as:

• MMS Support
• Organized Contacts
• Canned Responses
• Auto-Reply
• Reminders
• Drip Campaigns
• Multi-Number Support
• Away Messages

Contents 1 Connecting Textable to your VoIP.ms DID 1.1 Enable the VoIP.ms API 1.2 Enable SMS and SMS URL callback for your DID 1.3 Textable configuration 2 Integrations 2.1 MS Teams 3 Guide Links

Connecting Textable to your VoIP.ms DID

Enable the VoIP.ms API

1. First, you should login to your customer portal
2. Once logged in, head to Main menu>>SOAP and REST / JSON API at https://voip.ms/m/api.php
3. Here, you will need to set your API Password and Enable API. You will also need to disable the IP Whitelist by entering in 0.0.0.0 and clicking “Save IP Addresses”

Enable SMS and SMS URL callback for your DID

We must now configure the inbound webhooks for incoming messages.

1. Go to DID numbers>>Manage DIDs in your customer portal (https://voip.ms/m/managedid.php)
2. Click the pencil icon to edit the DID number that you would like to use with Textable.
3. Under the Short Message Service section, check the “Enable SMS/MMS” and “SMS URL Callback” box.
4. Set the value of the input to https://inbound.textable.app/receive?provider=voipms&to={TO}&from={FROM}&msg={MESSAGE}&media={MEDIA}

 Note: If you are a private label customer, please replace “https://inbound.textable.app” with your private label hostname 
 (e.g. “https://privatelabel-txb.textable.app/receive?provider=voipms”). 
 You should have received this value in your onboarding e-mail, but can also be requested by emailing [email protected].

 You can optionally select the URL Retry option. This will do a continuous retry if the message failed to hit Textable' servers properly. 
 This may result in duplicate inbound messages from time to time.

Textable configuration

In the Textable configuration interface, edit the user profile by choosing VoIP.ms as the provider and adding the API username and API password that you set up in the VoIP.ms customer portal.

Save the user details when done.

Integrations

If you make use of services like Hubspot, MS Teams or Slack, Textable will allow you to integrate them and use them with your VoIP.ms SMS service. To see how please see the information below.

MS Teams

Textable can be integrated with MS Teams through the Incoming Webhooks App on the channels available in your MS Teams.

Step 1: Connect the "Incoming Webhook" App to the MS Teams Channel that will receive the messages. For this, in the Channel, click on More options and then click on Connectors.

Guide Links

Textable guide : Setup Textable with VoIP.ms

Textable support : Contact Textable support