Connect Service
From VoIP.ms Wiki
With Connect services, you can easily integrate VoIP.ms to the tools that you like in a few clicks. Whether you want files to be uploaded into the cloud manually or automatically, or that you want to create some reports which will be emailed automatically to you with Zapier, this is all possible.
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Disclaimer– This feature is currently fee to use, VoIP.ms Connect Program is free of charge for a limited time only. Please note that third-party integrations may also have fees involved.
This feature can be found on your customer portal under Main Menu, Connect Services.
What can be uploaded to OneDrive and DropBox
Here is what you can manually or automatically select to upload to both platforms: - Call Recordings - Voicemail messages - Conference Recordings - Faxes
How to Connect your OneDrive Account
Once in your customer portal, head into Main Menu and then Connect Services to gain access to this feature. You will have the option to Connect your OneDrive account. Proceed on clicking on the red button.
You will then be prompted from Microsoft to enter the email address related to your OneDrive account and password. Once done, the integration will be completed. You can then proceed and the link between OneDrive and VoIP.ms will be done. You will then be brought back to the Connect Services page and have the possibility to choose which options you wish to enable for manual upload versus automatic upload. Simply checkbox each option you desire and it will save systematically.
Note that a folder will be created into your OneDrive account named VoIP.ms, which all files being uploaded there will be organized by Voicemails, Call Recordings, etc.
How to Connect your DropBox Account
Once in your customer portal, head into Main Menu and then Connect Services to gain access to this feature. You will have the option to Connect your DropBox account. Proceed on clicking on the red button.
You will then be redirected to DropBox and be prompted to log into your account. Once you have entered your information to log into your DropBox account, or created a new account, you can proceed and the link between DropBox and VoIP.ms will be done. You will then be brought back to the Connect Services page and have the possibility to choose which options you wish to enable for manual upload versus automatic upload. Simply checkbox each option you desire and it will save systematically.
Note that a folder will be created into your DropBox account named VoIP.ms, which all files being uploaded there will be organized by Voicemails, Call Recordings, etc.
How to Connect your Zapier Account
Once in your customer portal, head into Main Menu and then Connect Services to gain access to this feature. You will have the option to Connect your Zapier account. Proceed on clicking on the red button.
You will then be redirected to Zapier and be prompted to log into your account. Once you have entered your information to log into your Zapier account, or created a new account, you can proceed and the link between Zapier and VoIP.ms will be done.
You will just need to search for VoIP.ms in the search, head down the page and see different possibilities that can easily be configured with Zapier to ease your life with your VoIP.ms account.
Here’s some examples that can be done with Zapier integration:
How to manually upload a Fax, Call Recording or other into OneDrive or DropBox
By heading into Call Recordings, Voicemail, Audio Conferencing or Virtual Fax and looking for all past calls / messages, you will have the corresponding option showing toward the right to upload a specific file to the cloud
Automatically uploading your files into the cloud
If you have selected to automatically upload files into the cloud, this will be done every 6h. Thus it will happen at 00:00, 6:00, 12:00PM, 6:00PM and 00:00 the next day.
Each files being uploaded automatically will go in their respective folder under the main folder being VoIP.ms, the account number that you have enabled this feature and then up to 4 separate folders to separate voicemail messages, call recordings, etc.
