Call2Teams for Microsoft Teams
From VoIP.ms Wiki
Call2Teams™ is a simple add-on to Office 365 that connects Microsoft Teams to any PBX or SIP Trunk in minutes allowing making and receiving calls on any device using the Microsoft Teams App.
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Call2Teams Trunk
Pre-requisistes
- You need to make a temporary spare user licence on Office 365
- Your VoIP.ms sub account credentials and your DIDs number. (If you don't have a sub account, you can create one under your VoIP.ms Customer Portal under "Sub Accounts" then, "Create Sub Account" or use your existing sub account.)
- Global Admin access to your Office 365 tenant
Set up the office 365 tenant
When you do your initial subscription to Call2Team you will receive an email with an invite you to login into the portal.
You will need to use your office 365 login. (Be sure that the email comes from your organisation that you need to setup your Microsoft Teams with Call2Teams and have the global level access).
You will need to give call2teams the necessary permissions to operate it. You must check the box "Connect on behalf of your organisation", then click on the button [Accept]
Configure your Call2Teams users
After giving the permissions by using a global admin email account. You will be redirected automaticaly to the Call2Teams Admin Portal. Now you need to create a new Trunk. To do so, click on the "Service" tab, where the upper navigation bar.
In this step, be sure you have your credentials of your VoIP.ms Sub Account. (If you doesn't have a sub account yet, you will must to create one by accessing your VoIP.ms portal.)
Click on Trunk tab in your Call2Teams Admin Portal, and "Add a new trunk".
With the drop-down, you will need to choose "[Custom]" then accept the warning by clicking on "[Proceed with Unsupported Configuration]"
Now, you will need to specify your VoIP.ms sub account credentials and validate some informations.
