Códigos de Marcado
From VoIP.ms Wiki
VoIP.ms cuenta con diferentes códigos de marcado dependiendo del destino que usted desee alcanzar, y se pueden utilizar desde la cuenta principal o una subcuenta dependiendo de sus necesidades. Es importante resaltar que existen dos tipos de rutas que determinaran la forma en que usted realice su marcación, ruta para llamadas locales y ruta para llamadas internacionales. Llamadas a Estados Unidos (excepto Hawái y Alaska) y Canadá son consideradas como llamadas locales. Todas los demás destinos serán considerados como llamadas Internacionales y usaran la ruta correspondiente.
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Llamadas locales
Para llamadas a Estados Unidos y Canada, usted solo necesitara marcar el numero a 10 digitos, aunque de igual forma la marcacion con 11 digitos esta permitida, para ello solamente agregue el prefijo 1 antes del numero que desea marcar. Usted puede cambiar el tipo de ruta que se usara para sus llamadas locales en las configuraciones de su cuenta, aqui puede elegir entre la ruta Value y Premium
- Value: USA 48 $0.0105 - Canadá a partir de $0.0052.
- Premium: USA 48 / Canadá $0.0125.
Nota: excepto Yukón, Territorios del Noroeste y Nunavut los cuales son considerados con los siguientes precios (Value a $ 0.0102 y Premium a $0.0260).
Ejemplo: 1514-316-xxxx o 514-316-xxxx (no utilice los guiones al marcar)
USA48: Los Estados Unidos contiguos o Estados Unidos continentales (en inglés, contiguous United States o Mainland United States) son los 48 estados de EE. UU. localizados al sur de Canadá, además del Distrito de Columbia. La expresión excluye los estados de Alaska y Hawái, y todos los territorios insulares y posesiones de EE. UU., como Puerto Rico.
International calls
There are different codes that can be used to dial International numbers (Outside US48 & Canada). Hawaii and Alaska are considered in this section, since any change made on the Account Settings >> Account Routing for International calls, will affect also these destinations, this means if we set to use premium route, calls to these destinations will use also premium route, but they can be dialed as local US numbers (10 or 11 digits).
Note: Some International destinations can be dialed using only the prefix 1, this applies for countries part of the NANPA. 011 & 00 are for the rest of countries. E.g. when dialing Hawaii, Alaska, Caribbean countries an U.S. Territories.
For dialing to countries outside US & Canada, we can follow these codes:
- 011+Country Code+number: International
- 00+Country Code+number: International
- 033+Country Code+number: International Value (override account setting)
- 044+Country Code+number: International Premium (override account setting)
(+ signs used as reference only. Do not include + signs when dialing)
Example Dialing to Mexico: 011+country code+number 011-52-9999xxxxxx (do not use the dashes when dialing)
Special codes
Some special codes that you can use with the service:
Voicemail Access Codes
*97 to access directly the Mailbox associated to the account you are dialing from. (Will prompt for Password only)
*98 to access your Voicemail and choose one of your Mailbox accounts. (Will prompt for Mailbox ID and Password)
If you don't have access to our VoIP network and would like to check your Voicemail, you can simply dial your number. Once the Voicemail system answers your call, press the asterisk key (*).
SIP Broker Peering
Dial **275 SIP Broker Peering (e.g: **275*011188888): This code can be used for outbound calls via SIP broker.
If you want to receive calls, you will need a DID number (US/Canada) and you can use the following format *[email protected].
You can also access this link for more information http://sipbroker.com/sipbroker/action/login
Echo & DTMF test
4443 (Echo Test): This code is used to access the echo test, with a new account this code can be dialed even without funds, it is useful to verify the quality on your line.
4747 (DTMF Test): This code is used to access the dtmf test, with a new account this code can be dialed even without funds, it is useful to verify if the dtmf is configured properly.
iNums
iNums can be ordered for free from your account, on the order did section, one iNum is available per account and calls (incoming & outgoing) are free of charge. You can get more information also at http://www.inum.net/. iNum stands for international Number, making use of the +883 global country code. iNums are reachable from a growing list of providers.
Example 011+883+iNum or 00+883+iNum: 011-883-51000134xxxx (do not use the dashes when dialing)
Service codes for Canada
1-555-555-0911: Test CallerID and e911 Test: to test if your caller Id is working properly you can dial this number, also this recording will let you know if your number is activated with the e911 service.
411: Directory Assistance (Must be enabled in Account Settings), when enabled users can dial the directory assistance at a cost of $0.99 per call.
311: Non-Emergency Police, Municipal and Other Governmental Services (Canadian Servers)
511: Provision of Weather and Traveler Information Services (Canadian Servers)
811: Non-Urgent Health Teletriage / telehealth Services (Canadian Servers)
Important Notes:
- The services can only be Called from our Canadian servers. We plan on adding service codes to our US servers as soon as possible.
- The services rely on your CallerID to route your call to the proper service line, therefore, some services may not be supported in your province or for your specific area.
- The are no charges applied to your account when you call 311, 511 or 811.
Canada 310 service
Exchange 310 is a special code, these numbers are only reachable from the area where they belong, from our service, you will need to dial only the 7 digits to properly reach these numbers, pass a valid Canadian caller ID and be registered in Chicago, Seattle or any of the Canadian servers.
Example: Dial 310-xxxx (do not use the dashes when dialing), if you pass a caller id 514, is like if you were dialing 514-310-xxxx c'est
comme si vous étiez composant le 514-310-xxxx
