Service Cost

From VoIP.ms Wiki

Voip.MS is basically a worldwide termination (outgoing calls) and origination (incoming calls) provider. With us, the inbound and outbound are separately charged. We allow you to use one of your own devices (hardware like a Linksys ATA or software like X-lite). We also are prepaid service provider and you need to deposit a minimum of $25 in your account to be able to use the services. Signing up is free of any charges. You can navigate around, check features, configure your device and dial Echo Test and DTMF Test numbers even without adding funds.

(ed note: mention that customers can use service only for outgoing calls without ID)

Route (Value/Premium) can be switched to premium by the customer in the Settings section of the customer portal. By default, new accounts are setup to use the value route. (ed note: specify value/prem applies separately for usa48/ca and intl)

Outgoing Calls

USA Rates

• Value Route US/48: $0.0105 (1.05¢) per minute
• Optional Premium Route: $0.0125 (1.25¢) per minute
• Toll-Free Numbers Value Route: Free
• Toll-Free Numbers Premium Route: $0.0106 (1.06¢) per minute
• e411: $0.99 per call. Must be activated by customer in settings

Canada Rates

• Value Route: Most Canada at $0.0052 (1/2¢)
• Premium route: $0.0125 (1.25¢) per minute
• Rates for all Canada destinations are listed in the rate section

International Rates

• List available in the rates section ([1]).
• Rate Update date: 2nd day of each month at 7:00PM EST.
• Rate update frequency: Rare. Sometimes we'll lower or raise the rate on some destinations if needed.

Billing Increments

• USA and Canada: 6 seconds increment
• International: 6 seconds increment
• Mexico: 60 seconds initial / 60 seconds increment

Refer to Calls Cost for further explanation.

Incoming Calls

Domestic DID numbers availability

• 49 states of the USA
• 4 Provinces of Canada

Domestic DID Per Minute Pricing

• Monthly Fee: USA: $0.99 to $1.49 Canada: $1.49 to $1.99
• Per minute inbound: $0.01 to $0.0149
• One time setup fee: $0.50 (50¢)
• Billing Increment: 6 seconds
• Channels: High Channel-Capacity (Increased accordingly to your use)

Domestic DID Flat Monthly Pricing

• Monthly Fee: USA: $4.95 to 6.95 Canada: $4.95 to $5.95
• Per minute inbound: free, up to 3500 minutes monthly
• Channels: 2

Toll-Free DID numbers pricing

• Monthly Fee: $0.99
• Per minute inbound:
• USA / $0.024 (2.4¢)
• CANADA (On demand only, locked by default) / $0.08 (8¢)
• Billing Increment: 6 seconds
• Channels: 25 (Increase on request)

International DID pricing

• Pricing varies per country, from your main portal please refer to DID Numbers >> Order DID >> International.

International DID billing

• Monthly Flat Rate
• Unlimited inbound calls
• Channels: 2
• Setup fee paid when DID is ordered
• Monthly fee billed on the 1st of each month

Extras Features

• e911/911 $1.50 per month
• CNAM Caller name Lookup - 0.8 cent per query
• Unlimited voicemail accounts