3CX Phone System - v20

From VoIP.ms Wiki

Contents 1 Pre-requisites 1.1 Latest 3CX V20 Update 1.2 Sub-Account Setup 2 Trunk Configuration 2.1 Creating a New Trunk 2.1.1 Adding Trunk 2.1.2 General Tab 2.1.3 DID Numbers Tab 2.1.4 Options Tab

Pre-requisites

Latest 3CX V20 Update

- Ensure you have the latest update of 3CX V20 installed.

Sub-Account Setup

Before proceeding, create a sub-account with the following settings:

- Authentication type: (x) User/Password Authentication

- Device type: (x) Asterisk, IP PBX, Gateway or VoIP Switch

- CallerID Number: (x) I use a system capable of passing its own CallerID

- Allowed Codecs: Only select G722 for HD voice

- rInstance Parameter: Set to "Yes"

Trunk Configuration

Creating a New Trunk

[1] Log into your 3CX web interface.

[2] Click the "Admin" icon located at the bottom left corner.

[3] In the left menu, select "Voice & Chat".

[4] Click the "[+ Add Trunk]" button.

Adding Trunk

General Tab

Before completing the fields, load the VoIP.ms Trunk template:

[1] Under "General" tab, find the "SIP Trunk Details" section.

[2] Country: Select "CA".

[3] Trunk: Select "VoIP.ms".

Now configure the trunk:

[1] Name: Customize as needed.

[2] Default Route: Leave it as "End calls".

[3] Limit To: Choose the user group to limit trunk access, default is "DEFAULT".

[4] Outbound Rules: Check "[x] Create an outbound rules for this SIP Trunk" if no outbound route is created yet.

[5] Registrar/Server: Enter the POP server matching your DID settings.

[6] Main Trunk Number: Enter the default DID for this trunk.

[7] Simultaneous Calls: Set trunk limit based on your 3CX license.

[8] Authentication ID (SIP User ID): Enter sub-account username: eg: #####_SubAccount.

[9] Authentication Password: Enter sub-account password.

DID Numbers Tab

If using multiple DIDs:

[1] Go to the "DID Numbers" tab.

[2] Click "[+ Add]" button.

[3] Type VoIP.ms DID without hyphen, dot, or parentheses.

[4] Press Enter.

Options Tab

If setting up outbound caller ID Name:

[1] Go to the "Options" tab.

[2] Click "Caller ID Control".

[3] Enter caller ID Name in CAPITAL LETTERS, not longer than 15 characters, and without special characters.

Click "[SAVE]" button at the top.