Yealink Management Cloud Service (YMCS)

From VoIP.ms Wiki

Yealink provides the Yealink Management Cloud Service (YMCS) to simplify the process of managing Yealink video and voice communication endpoint devices.

YMCS delivers a host of capabilities and integrated functionality to enhance the user experience and to increase user adoption rates while consolidating customers under a cloud management platform.

Contents 1 Login into your YMCS 2 Creating a Site 3 Adding Accounts 4 Guide Links

Login into your YMCS

To log in, go to YMCS Login

There, enter the username and password provided by Yealink to access the platform.

Once you're logged you'll get access to the dashboard and to all the options available to configure your cloud based platform.

Creating a Site

One of the first things you need to do when configuring the YMCS is set up the site according to the organizational structure of your company.

For this, head to Site Management - Add Site.

There you only need to assign a name, a parent site (if there's one) and a description for your own use. Click on Ok when done.

  Optionally, you can add the IP address of the site.

Adding Accounts

The next step is adding the SIP accounts that will be used to link your devices with VoIP.ms. Make sure to have created the sub-accounts from your VoIP.ms customer portal at Sub Accounts>>Manage Sub Accounts.

To set up the account in the YMCS, go to Account Management, click on + Add Account and select Add SIP Account. Then, set this up as follows:

1. Site: Select the site where the account belongs
2. Register Name: This will be the sub-account username (E.g. 100000_SubAccount)
3. Username: Same as the Register Name
4. Password: The password of the sub-account you are adding
5. Label: Any label you would like to assign to this account
6. Display Name: Enter the name that you want to display on the outbound calls made from this account

 * IMPORTANT:
  - We suggest entering your outbound Caller ID Name must be in CAPITAL LETTERS. This will appears more clearly/visible on some devices.
  - You must NOT use any special characters, they will not be displayed. 
  - Use Max 15 characters, spaces included. Regular Canadian providers will not display more than 15 characters. We suggest shrinking or adapt your caller ID. 
  - Spaces are allowed in a caller id name.

Guide Links

YakChat guide : Send your first text from MS Teams

Configuring YakChat with VoIP.ms : YakChat & VoIP.ms

Help center: YakChat Help Center