Benefits of Becoming a VoIP.ms Managed Service Provider (Reseller)

Benefits of Becoming a VoIP.ms Managed Service Provider (Reseller)

Introduction

Have you ever wondered what are the main benefits of becoming a VoIP Managed Service Provider? Or maybe you are already in the reselling business and might be looking for a provider that can provide you with the best platform to serve your customers.

At VoIP.ms, we have designed one of the most comprehensive, efficient, user-friendly reseller programs in the industry. Our network of servers across the globe allows any service provider to set up its own phone company and start selling a vast range of phone services and features to homes and businesses of any size without having to invest in building a private and proprietary network. Additionally, our white-label software platform lets resellers create their own branding through a fully customized interface.

Top 5 Reasons to become a VoIP.ms managed service provider (reseller)?

There are multiple reasons to become our reseller, but we have selected the top five reasons that add more value to our reseller partners.

- FULLY CUSTOMIZABLE, HIGHLY PROFITABLE RATES

By opening a reseller account with VoIP.ms, you will be able to set up your own monthly plans and rates, in addition to creating and managing specific billing models for your customers. This ranges from setup fees, per-minute fees or monthly flat fees, all at your own rates. And thanks to our capacity to provide the cheapest rates on the market, you can generate very high profits while still offering low rates to your customers.

- RESELLER ADMINISTRATION INTERFACE

Our easy-to-use reseller interface provides you with all the tools you need to create and manage your customers in real-time, create sub-accounts, receive payments, define base rates for your plans according to destination and create unlimited packages for specific regions/countries. And using our top-of-the-line software in both monthly and pay-per-use configurations, you get access to a highly flexible reporting, management, and billing tool for all your accounts and sub-accounts.

- RESELLER CUSTOMER INTERFACE

Our customer interface provides resellers with all the functionalities needed to offer the best solutions to their customers, such as purchase DID numbers, manage DID routing, create entries for features, view call detail records, view rates according to their package, check balance, add funds to their account, view deposits and charges, and check device registration.

- OPTIMAL CUSTOMER SUPPORT

When you join the VoIP.ms reseller program, you get to devote your full attention to your customers since you do not have to worry about technical details such as equipment maintenance, carrier issues, infrastructure, and service continuity. You can manage everything through your reseller interface and modify all aspects of your customers’ accounts, and provide them with direct, personalized customer service, including general inquiries, sales and billing issues, account configuration, and technical support.

- COMPREHENSIVE WIKI LIBRARY

We have proudly established a reputation on the market for having one of the most comprehensive Wiki libraries on the market. Our Wiki page contains a robust guide available in English and French, that walks our customers through all the functionalities we offer. With this powerful resource, you will never be unsupported, and you will maximize what you can offer to your customers, which means better business for everyone.

Key Features and Functionalities for Resellers and APIs

Our more than 268 functionalities can be lumped into four main features groups we provide to our managed service providers:

'1. Customer Branding & Access: interface and access to easy to customize features

• User-friendly customer interface

• Integrated, Web-based auto-connect forms

• Setup fee configuration and display

• Monthly fee configuration and display

• Per-minute fee configuration and display

2. Branding Management - you choose the look and feel of your customer portal to maximize your brand image, with a wide array of editable options:

• Title and Colors

• Edit Buttons

• Edit Panels

• Images

• Display Elements

• Services

• Payment

• Hostname

• Customer Account Management

• Rate and Package Management

• Reports

3. Reseller/Customer interface -offering easy to use interface to optimize your work as a reseller:

• Dashboard: dashboard can be used for any news and announcements that an admin may want to communicate to customers

• Accounts Balance: See the status of the account See the number of calls made during the last 30 days See total cost of calls in the last 30 days See total time spent on each call for the last 30 days See number of calls made on present day See total cost of calls made on present day See total time spent on calls for present day See deposit history See billing history Services

• Services: All services provided to the admin account are also available for the Reseller Customer

• My CDR: View number of calls made on a selected date View total duration of calls on a selected date View total of charges for a selected date Sort by call types

• Rates: View rates from global markup, or rates specifically configured in the package section

• Other Features: View active and requested SIP registrations for each customer account

4. SOAP and REST/JSON API - over 100 options available grouped in the following categories:

• General

• Accounts

• Customers

• DIDs

• Voicemail

CONCLUSION

If you already are a VoIP.ms customer and want to become a reseller, login to your account via and within the Customer Portal navigate to the Reseller Section, and activate the Reseller Program, free of cost. If you don't have an account yet, open one and start taking advantage of our reseller platform.

Useful Resources

Wiki Page: https://wiki.voip.ms/article/Welcome

VoIP.ms YouTube Channel: https://www.youtube.com/c/VoIPmsOfficial

Reseller Information: https://voip.ms/en/reseller-info