Voice over IP (VoIP) vs. Analog Phone Systems (POTS)

To take an educated decision, it is important to weight out the options properly and to consider the exact difference between VoIP and Analog Phone Systems. In this article, we will speak about the advantages of using a VoIP phone as opposed to the disadvantages of using Analog phones. Knowing this information, you will definitely be able to answer - why your business needs VoIP phone system.

Analog Phone System

An analog phone system is also commonly known as Plain Old Telephone Service (POTS) and is built on copper wire. These phone systems have been around for decades but are getting unpopular for modern businesses due to the ever-changing technological requirements. The features of the analog phone system are pretty limited and do not make the cut in the cut-throat consumer first business requirement.

With businesses serving thousands of customers around the world, features like hold, redial and mute really don't offer much. Such phone systems lack flexibility and productivity at the workplace. It is the major concern when businesses are trying to expand in different areas of the world, as they have to wire the new location completely. Even when someone is working remotely, they need to be connected through wires 100%.

VoIP Phone System

VoIP has been around for quite some time now, but the technology has been getting a lot of traction recently from different areas because of the various advantages that it has to offer. This phone system works over the internet, by sending and receiving voice signals in the form of data packets. With unlimited feature offerings, VoIP services give your business access to Auto Attendant, Call Forwarding, Call Recording, Voicemail, Email and so much more.

All these features are known to increase the productivity at your workplace. In addition to this, such a phone system is extremely flexible and exactly what your business needs to provide a seamless customer experience. With VoIP, employees can answer their phones from anywhere with a simple internet connection. There is no need for the employee to be in-house stranded to their chairs. Instead, they can work as efficiently as possible, remotely. VoIP is also cost-effective for your business, it can save you hundreds and thousands of dollars in the long run. All the hardware and maintenance will be taken care of by your service provider, and your business doesn't even need to have the in-house expertise to manage the entire setup.