Extra Services Costs
From VoIP.ms Wiki
Although most of the services at VoIP.ms are free there are some services that cost extra, beyond the Basic Service Costs, either by a one time only, per call or monthly fee.
On this page you will see these services, what to do to enable or use them and how much they cost.
Porting a Number / DID into VoIP.ms Service
There is a one time fee of $10 USD per number in order to port to our network, the process can take from 1-4 weeks for Canadian Numbers and 2-4 weeks for US and Toll Free Numbers.
You can start the Porting Procedure from the DID Portability page.
Please see our Porting a Number Page to get full details on porting a Number.
Porting Out a Number / DID from VoIP.ms Service
Normally you will not be charged for porting out a number from VoIP.ms service but if you are caught using VoIP.ms as a DID Store to purchase DIDs and port them out immediately you will be charged extra for doing this.
CNAM
CallerID Name (CNAM) is an string of 15 alphanumeric characters that are associated with a given CallerID number.
The sample below is a Caller ID, that includes both Caller ID name and Caller ID number, commonly abbreviated as CID and CNAM among other variations. It is not possible to set any Caller ID Name from the VoIP.ms portal.
"John Smith"<9145551234> In USA: There is a $10 fee for update, to get the name sent to LIDB/CNAM Database. All CNAM queries originate from this database or a up to date copy of it. Most of VoIP.ms carriers support this process. In Canada: CallerID Name will pass on Outbound/Premium. VoIP.ms can also request the number to be submitted to white pages (411), this will usually lead to the number getting a CNAM Entry to the LIDB/CNAM Database. However, the easiest way is to simply use the premium route and configure a name in the adapter, pbx or softphone.
E911 / 911
Use of the E911 Service costs a one time fee of $1.50 on activation and a regulatory monthly fee of $1.50 per DID number activated per month. VoIP.MS does not make any profit on this charge, it is simply what must be paid to provide this service.
Please note you can enable this service only for Canadian or US numbers (including USA or Canadian toll free numbers). You just have to click on the Apply button (Click Here) in order to start the process to enable the service for this number.
If at any time you need to change your address, you just need to select the "Modify" option, then click on Apply button. After this you will be able to change your e911 information and after the information has been approved, you will be confirmed by email and the e911 service will be updated.
Please read our E911 / 911 complete information page.
