User:Roy/Sandbox - VoIP.ms Wiki

Check out our YouTube channel to watch our simple tutorials that will help you set up most of our features.

User:Roy/Sandbox

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Revision as of 21:07, 25 June 2019 by Roy (Talk | contribs)
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Configuration Detail

In order to set up your new Audiocodes 420 HD IP phone you only need to get its IP address number and access to your device's settings from your web browser.

Getting the IP address number

As soon as you have plugged your phone into your local router, your phone will receive its own local IP address number. You can get this number by following these steps:

1. Press the MENU key located on the device.
2. Go to option 5 "Device Status" and press OK button.
3. Choose option 1 "Network Settings" and press OK button.
4. Scroll down to "IP Address" and take note of this number.

Login into your device via Web Interface

From your PC, open your favorite web browser and at the URL bar, type the IP address number you got from your phone. A pop-up window will show up asking for your phone's login credentials.

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Username: admin
Password: 1234

You will reach the main page of your Audiocodes 420 HD IP phone

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Setting up your device with your SIP credentials

From the left panel click on the "Quick setup" folder and then at "Quick Setup" icon. Three sections will show up on the right panel, "LAN Setup", "SIP Proxy and Registrar" and "Line Settings".

1. At "SIP Proxy and Registrar" we can set:

Use SIP Proxy: Enable
Proxy IP Address or Host Name: Type any of our servers. i.e. denver.voip.ms
Proxy Port: 5060
Use SIP Proxy IP and Port for Registration: Enable
Use SIP Registrar: Disable

Note: Bear in mind to use the same VoIP server your VoIP number is using. 
You can check what VoIP server your VoIP number is using from your VoIP.ms customer portal 
at DID Numbers>> Manage DIDs, under POP column. 
You can choose any server as long as the one in your portal and the one in this field matches, 
otherwise, incoming calls won't ring.

2. At "Line Settings" we can set:

Line Number: 1
Line 1 Activate: Enable
Line 1 Display Name: Caller ID name field (Not guarantee so be sent)
Line 1 User ID: 100000 (replace with your VoIP.ms main account number or sub-account name)
Line 1 Authentication User Name: 100000 (replace with your VoIP.ms main account number or sub-account name)
Line 1 Authentication Password: ********* (replace with your main SIP account or sub-account password)

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Extra settings

The following settings will improve your device's performance.

Registration time and NAT Keep alive settings

These settings will keep your device awake and ready to receive incoming calls all the time. From the left panel, go to Voice Over IP folder>> Signaling Protocols and from the right panel modify:

Enable Registrar Keep Alive: Enable
Registrar Keep Alive Period: 50 Seconds
Registration Expires: 300 Seconds

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Audio Codecs

Make sure to enable only supported codecs by VoIP.ms. Go to Voice Over IP>> Media Streaming, from the left panel. You can enable audio codecs G729and G711u as first and second option and set all the other options to none.

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