ZoIPer for iOS - VoIP.ms Wiki

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ZoIPer for iOS

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(Configuring ZoiPer to keep running all the time)
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* Start Zoiper Softphone<br/>
* Start Zoiper Softphone<br/>
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[[File:ZiOs_basic_1.PNG|none|250px]]
 
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<br clear="all" />
 
* Click on '''Config''' icon on the Zoiper screen<br/>
* Click on '''Config''' icon on the Zoiper screen<br/>
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[[File:ZiOs_basic_2.jpg|250px]]
 
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<br clear="all" />
 
* Click on the " + " icon to add an account<br/>
* Click on the " + " icon to add an account<br/>
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[[File:ZiOs_basic_3.jpg|250px]]
 
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<br clear="all" />
 
* Select SIP or IAX account. This guide was made using a SIP account but the settings are similar, notice that the protocol must be the same as  the one you set on your voip.ms SIP account<br/>
* Select SIP or IAX account. This guide was made using a SIP account but the settings are similar, notice that the protocol must be the same as  the one you set on your voip.ms SIP account<br/>
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[[File:ZiOs_basic_4.jpg|250px]]
 
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* Fill in the fields with your SIP account information
* Fill in the fields with your SIP account information
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** '''Password:''' ********* (account password)<br/>
** '''Password:''' ********* (account password)<br/>
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[[File:ZiOs_basic_5.jpg|250px]]
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<div><ul>
 +
<li style="display: inline-block;"> [[File:ZiOs_basic_1.PNG|thumb|none|250px]]</li>
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<li style="display: inline-block;"> [[File:ZiOs_basic_2.jpg|thumb|none|250px]] </li>
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<li style="display: inline-block;"> [[File:ZiOs_basic_3.jpg|thumb|none|250px]] </li>
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<li style="display: inline-block;"> [[File:ZiOs_basic_4.jpg|thumb|none|250px]] </li>
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<li style="display: inline-block;"> [[File:ZiOs_basic_5.jpg|thumb|none|250px]] </li>
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</ul></div>
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* Go to "Audio Codecs" section <br/>
* Go to "Audio Codecs" section <br/>
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[[File:ZiOs_basic_audCodec_1.jpg|250px]]
 
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<br clear="all" />
 
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* Unselect all the codecs, leaving only GSM and u-law selected.<br/>
* Unselect all the codecs, leaving only GSM and u-law selected.<br/>
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[[File:ZiOs_basic_audCodec_2.jpg|250px]]
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<div><ul>
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<li style="display: inline-block;">[[File:ZiOs_basic_audCodec_1.jpg|thumb|none|250px]]</li>
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<li style="display: inline-block;">[[File:ZiOs_basic_audCodec_2.jpg|thumb|none|250px]]</li>
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</ul></div>
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<br clear="all" />
== Configuring ZoIPer to start with the phone ==
== Configuring ZoIPer to start with the phone ==
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Under the SIP account's settings on ZoiPer, please go to "Network Settings" <br/>
+
*Under the SIP account's settings on ZoiPer, please go to "Network Settings" <br/>
 +
*Then, activate "Enable on Start"<br/>
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[[File:ZiOs_basic_netSetting_1.jpg|250px]]
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<div><ul>
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<br clear="all" />
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<li style="display: inline-block;">[[File:ZiOs_basic_netSetting_1.jpg|thumb|none|250px]]</li>
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<li style="display: inline-block;">[[File:ZiOs_basic_netSetting_2.jpg|thumb|none|250px]]</li>
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Then, activate "Enable on Start"<br/>
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</ul></div>
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[[File:ZiOs_basic_netSetting_2.jpg|250px]]
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== Registering the account ==
== Registering the account ==
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Now that you have configured your voip.ms account (or sub account) in ZoiPer, go to the top of the Account's setting screen and click on "Register"<br/>
+
*Now that you have configured your voip.ms account (or sub account) in ZoiPer, go to the top of the Account's setting screen and click on "Register"<br/>
 +
*If everything is correct, you should see a message that says "Registration Status: OK"<br/>
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<div><ul>
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[[File:ZiOs_basic_Register_1.jpg|250px]]
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<li style="display: inline-block;">[[File:ZiOs_basic_Register_1.jpg|thumb|none|250px]]</li>
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<li style="display: inline-block;">[[File:ZiOs_basic_Register_2.jpg|thumb|none|250px]]</li>
 +
</ul></div>
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<br clear="all" />
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If everything is correct, you should see a message that says "Registration Status: OK"<br/>
+
== Configuring ZoiPer to keep running all the time ==
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[[File:ZiOs_basic_Register_2.jpg|250px]]
+
Some customers mention that ZoiPer loses registration, this is because iOS closes the internet connection and the app after some time without use. You can configure ZoiPer to force to keep alive the Wi-Fi connection and keep running the app in the background. To achieve that follow the following steps:
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== Configuring ZoiPer to keep running all the time ==
+
*Open ZoiPer and go to Settings then select "Incoming calls"<br/>
 +
*Once there enable both options
-
Some customers mention that ZoiPer loses registration, this is because iOS closes the internet connection and the app after some time without use. You can configure ZoiPer to force to keep alive the Wi-Fi connection and keep running the app in the background. To achieve that, open ZoiPer and go to Settings then select "Incoming calls"<br/>
+
<div><ul>
-
 
+
<li style="display: inline-block;">[[File:ZiOs_keep_awake_1.PNG|thumb|none|250px]]</li>
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[[File:ZiOs_keep_awake_1.PNG|250px]]
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<li style="display: inline-block;"></li>
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<li style="display: inline-block;">[[File:ZiOs_keep_awake_2.jpg|thumb|none|250px]]</li>
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</ul></div>
<br clear="all" />
<br clear="all" />
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Once there enable both options
 
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[[File:ZiOs_keep_awake_2.jpg|250px]]
 
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<br clear="all" />
 
  Please notice that by enabling these options the battery duration will be reduced.
  Please notice that by enabling these options the battery duration will be reduced.

Revision as of 14:06, 26 October 2016

Contents

ZoiPer for iOS


ZoiPer is an IAX & SIP multilanguage VoIP soft client (softphone) meant to work with any IP-based communication system and infrastructure. Zoiper is available for Windows, Mac OS X and Linux and supports the following languages: English, German, Spanish, French, Dutch, Portuguese, Russian, Chinese, Japanese, Italian, Polish and Magyar.

You can download it here

General Configuration

  • Start Zoiper Softphone
  • Click on Config icon on the Zoiper screen
  • Click on the " + " icon to add an account
  • Select SIP or IAX account. This guide was made using a SIP account but the settings are similar, notice that the protocol must be the same as the one you set on your voip.ms SIP account
  • Fill in the fields with your SIP account information
    • Account: Choose a name for your account.
    • Host: newyork3.voip.ms (one of our multiple servers)
    • Username: 100000 (your VoIP.ms main or sub account)
    • Password: ********* (account password)
  • ZiOs basic 1.PNG
  • ZiOs basic 2.jpg
  • ZiOs basic 3.jpg
  • ZiOs basic 4.jpg
  • ZiOs basic 5.jpg


Audio Codec Configuration

  • Go to "Audio Codecs" section
  • Unselect all the codecs, leaving only GSM and u-law selected.
  • ZiOs basic audCodec 1.jpg
  • ZiOs basic audCodec 2.jpg


Configuring ZoIPer to start with the phone

  • Under the SIP account's settings on ZoiPer, please go to "Network Settings"
  • Then, activate "Enable on Start"
  • ZiOs basic netSetting 1.jpg
  • ZiOs basic netSetting 2.jpg


Registering the account

  • Now that you have configured your voip.ms account (or sub account) in ZoiPer, go to the top of the Account's setting screen and click on "Register"
  • If everything is correct, you should see a message that says "Registration Status: OK"
  • ZiOs basic Register 1.jpg
  • ZiOs basic Register 2.jpg


Configuring ZoiPer to keep running all the time

Some customers mention that ZoiPer loses registration, this is because iOS closes the internet connection and the app after some time without use. You can configure ZoiPer to force to keep alive the Wi-Fi connection and keep running the app in the background. To achieve that follow the following steps:

  • Open ZoiPer and go to Settings then select "Incoming calls"
  • Once there enable both options
  • ZiOs keep awake 1.PNG
  • ZiOs keep awake 2.jpg



Please notice that by enabling these options the battery duration will be reduced.


For best results, it is recommended to use wifi. But if using 4G/LTE and you experience poor sound quality,
it has been reported that turning off ECHO CANCELLATION helps to solve the issue.
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