Migrating from VoIPo to VoIP.ms
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(Created page with "=FAQ= ==Why can't you access my VoIPo account? == VoIP.ms and VoIPo are completely separate companies. We don't have access to VoIPo's systems, accounts, or customer data. Your ...")
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Revision as of 01:39, 30 July 2025
FAQ
Why can't you access my VoIPo account?
VoIP.ms and VoIPo are completely separate companies. We don't have access to VoIPo's systems, accounts, or customer data. Your VoIP.ms account will be completely independent.
Can you transfer my VoIPo service history?
No, we cannot transfer service history, call records, or account data from VoIPo since we don’t have accces to your VoIPo account. Your VoIP.ms account starts fresh. If you need VoIPo service history, please contact VoIPo directly.
Will VoIP.ms honor my VoIPo contract terms?
No, we operate with our own terms and pricing. VoIP.ms and VoIPo are completely separate companies. However, as a VoIPo customer, you do get special migration benefits with VoIP.ms!
Who should I contact about VoIPo problems?
For any VoIPo-related issues, contact VoIPo at [email protected]. This includes billing disputes, service problems, refunds, or account questions. VoIP.ms can only help with VoIP.ms services."
Will I get the same features I had with VoIPo?
We offer our own feature set, which may differ from VoIPo's. However, VoIP.ms provides comprehensive features including call forwarding, voicemail-to-email, auto-attendant, and conference calling. More right here: https://voip.ms/features. I can review our features with you to see how they meet your needs.
Can you set up my account exactly like my VoIPo account?
I cannot replicate your VoIPo account configuration since I don’t have access to VoIPo's systems. Your VoIP.ms account will be set up fresh with our platform's capabilities. However, I can help you configure features that meet your communication needs using VoIP.ms' available options!
Why is VoIP.ms pricing different from VoIPo?
We operate independently with our own pricing structure. Unfortunately, we cannot honor their rates or contracts. However, our transparent pay-as-you-go pricing often provides better value, and as a VoIPo customer, you receive $10 credit on your initial deposit!
Why do I need to make a deposit if I already paid VoIPo?
VoIP.ms operates independently from VoIPo with our own billing system. Your VoIPo payments don't transfer to VoIP.ms as we are two separate businesses. The deposit is for your new VoIP.ms account and activates your $10 welcome credit.
What happens if I don't migrate to VoIP.ms?
You're free to choose any telecommunications provider. VoIP.ms is simply offering VoIPo customers exclusive benefits to make the transition easier. If you choose a different provider, you'll need to work with them directly for migration assistance.
Why should I choose VoIP.ms over other providers?
As a VoIPo customer, you have exclusive benefits with VoIP.ms that aren't available elsewhere: $10 credit, free number porting, and dedicated migration support. Beyond that, VoIP.ms offers transparent pricing, 99.9% uptime, 24/7 support, and 15+ years of experience!
Did VoIP.ms takeover VoIPo?
No, VoIP.ms and VoIPo are two distinct businesses. We simply created a compelling offer to help VoIPo customers find a new home for their communication services.
