DISA - VoIP.ms Wiki

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DISA

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Another feature our system offers to our customers is DISA ( Direct Inward System Access ) which allow them to make outgoing calls using their VoIP account from an inbound call. This is similar to Callback, but the main difference is that DISA does not call you back, it give you directly the access to dial any phone number you want after provide a 4 digits PIN number. You can use this option for:
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'''What is DISA ?'''
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----
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Direct Inward System Access ( DISA ) allows you the chance to use our system for outgoing, even if you are not close to any device where you are registering your account or sub account. In this case you just would need to dial to your DID number and to provide a 4 digits PIN number, then you can dial out to any number in the world under our termination rates.
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- Digital Recepcionist ( IVR )
 
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- Time Condition
 
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- CallerID Filtering
 
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- To route direclty your DID number
 
__TOC__
__TOC__
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== Setup DISA ==
== Setup DISA ==
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=== Create the DISA entry ===
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=== How you can create a DISA entry ===
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To create a DISA entry , you need to login on the customer portal, then you have to go to DID numbers -> DISA. There you will see this:  
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1) Please login on the customer portal, then go to DID numbers -> DISA. There you will see this:
[[File:DISA1.JPG]]
[[File:DISA1.JPG]]
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Once you click on button "Add DISA" you will be able to see this window:
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2) Once you click on button "Add DISA" you will be able to see this:
[[File:DISA2.JPG]]
[[File:DISA2.JPG]]
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- '''DISA Name''': here you can enter the name which best describes this entry
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- '''DISA Name''': Here you can enter the name which best describes this entry.
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- '''DISA PIN''': 4 digits number people will need to provide in order to get dial tone
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- '''DISA PIN''': It is a 4 digits number that you will need to provide in order to get dial tone.
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- '''Digit Timeout''': maximum amount of time our system will wait between digits
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- '''Digit Timeout''': The maximum amount of time( in seconds ) our system will wait between digits.
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- '''CallerID number override''': here you can set the number you want that people receive when dial out from this option.
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- '''CallerID Number Override''': Here you can set the number you want that people receive when you dial out from DISA.
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Once you enter all this information you would need to click on button "Save" to see this entry in this way:
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3) Once you enter all this information, you would need to click on button "Save" to see DISA entry in this way:
[[File:DISA3.JPG]]
[[File:DISA3.JPG]]
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=== Routing your DID number ===
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=== Where you can use a DISA entry ===
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----
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You can use a DISA entry for:
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1) '''Routing your DID number.'''
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2) '''Pointing one extension of a Digital Recepcionist ( IVR ).'''
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3) '''Setting as destination into a Time Condition, or'''
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When you have a DID number routed to DISA, If you want to try this option, you would need to dial to your DID number, then provide the PIN
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4) '''Routing a call according what you set on the CallerID Filtering.'''
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number and our system will send you dial tone to reach any number you want.
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  IMPORTANT NOTE : Once you have entered the PIN number you can dial the telephone number of your choice or a Speed Dial Entry from your phone  
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  IMPORTANT NOTE : From DISA you can dial out to any number you want or to a Speed Dial Entry you have created in your phone book, per example:
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book, per example *75XX and then press the pound key (#) or simply wait for the duration of the "Digit Time-out", and the system will place
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*75XX and then press the pound key (#) or simply wait for the duration of the "Digit Time-out", and our system will place the call.
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the call.
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Revision as of 17:03, 21 May 2011

What is DISA ?

Direct Inward System Access ( DISA ) allows you the chance to use our system for outgoing, even if you are not close to any device where you are registering your account or sub account. In this case you just would need to dial to your DID number and to provide a 4 digits PIN number, then you can dial out to any number in the world under our termination rates.


Contents


Setup DISA

How you can create a DISA entry

1) Please login on the customer portal, then go to DID numbers -> DISA. There you will see this: DISA1.JPG


2) Once you click on button "Add DISA" you will be able to see this:

DISA2.JPG


- DISA Name: Here you can enter the name which best describes this entry.

- DISA PIN: It is a 4 digits number that you will need to provide in order to get dial tone.

- Digit Timeout: The maximum amount of time( in seconds ) our system will wait between digits.

- CallerID Number Override: Here you can set the number you want that people receive when you dial out from DISA.


3) Once you enter all this information, you would need to click on button "Save" to see DISA entry in this way:

DISA3.JPG

Where you can use a DISA entry

You can use a DISA entry for:

1) Routing your DID number.

2) Pointing one extension of a Digital Recepcionist ( IVR ).

3) Setting as destination into a Time Condition, or

4) Routing a call according what you set on the CallerID Filtering. 

IMPORTANT NOTE : From DISA you can dial out to any number you want or to a Speed Dial Entry you have created in your phone book, per example: 
*75XX and then press the pound key (#) or simply wait for the duration of the "Digit Time-out", and our system will place the call.
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