Account Settings

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Revision as of 17:14, 17 May 2011

Account Settings

The account settings Page is one of the most important pages on your customers portal, it will help you out as its name points out, to set all the proper ways to use your account, and that will affect the global settings on your account, from Device type, to routing and even security of your account. You will be able to access to your account settings by unfolding the Main Menu. The first label on your account settings is the

Account Routing

These settings define the routes the system will use when you place calls to either USA48, Canada, Toll Free or International Numbers.

For Canada and USA there are two available options:

Value is the greatest price for Canada and USA. This permit us to offer Canada starting as low as 1/2 cent per minute, depending on location, and USA at a flat rate of 1.05 cent. Our value rate is of the best quality we could find and targeted at end users and resellers who are looking for the best wholesale prices without any volume commitment. CallerID pass-through is not always guaranteed to work on this route.

Premium has a flat rate of 1.25 cent for both USA48 and Canada and is routed through established and renowned tier-1 carriers always delivering the same level of quality, at a price that is a little higher than our value option. This price is intended to end-users with critical business calls or resellers who are willing to pay a little more for assured quality, but still less than other US48 tier-1 providers. CallerID pass-through is guaranteed for this route.

For International numbers (Outside of USA48 and Canada) there are also two available options:

Value is the greatest price we could find. Our value rate is of the best quality we could find and targeted at endusers and resellers who are looking for the best wholesale prices without any volume commitment.

Premium is routed through established and renowned tier-1 carriers that can deliver the same a higher level of quality to some destinations, at a price that is a little higher than our value option. This setting is intended to end-users with critical business calls or resellers who are willing to pay a little more for assured quality.

Toll Free Routing: This define the route the system will use when you place a Toll-Free call to Canada or USA.

For Toll free calls routing, the available options are:

Value is free to use. CallerID passthrough and quality is not always guaranteed and the route is offered.

Premium calls has a cost of 1.06 cent per minute. It offers a better CallerID passthrough and overall quality.

The final setting on the Account routing label is the Toll Free Carrier, which defines the type of carrier that will be used when you dial a toll-free number.

For example: this feature can be useful for west based Canadian customers who wish to use the Seattle server but have their toll-free termination calls go through a Canadian carrier.

These are the available options:

Server Default: The Carrier for the termination of your toll-free call will be chosen depending on the geographical location of the server. American Servers will dial through an American Carrier and Canadian servers will use a Canadian Toll-Free carrier.

American Carrier: Your Toll-Free calls will always go through an American Carrier, even if you use a Canadian server.

Canadian Carrier: Your Toll-Free calls will always go through a Canadian Carrier, even if you use an American server.