Port Out PIN
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For existing numbers in your account, from the Manage DID page, the grey lock means the PIN protection is available however is currently disabled: | For existing numbers in your account, from the Manage DID page, the grey lock means the PIN protection is available however is currently disabled: | ||
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Revision as of 15:14, 7 August 2019
The Port Out PIN is a 4 digits number that protects your DIDs against unauthorized port out requests. By adding a PIN to your account, the port out requests need to pass and match this number for them to be authorized.
The Port Out PIN option will only apply for selected US numbers containing the lock icon.
The port out PIN option can be found in the customer portal by going to Main Menu > Account settings > Security Tab.
The Port Out PIN option will only apply for selected US numbers containing the orange lock icon.
When ordering new numbers:
For existing numbers in your account, from the Manage DID page, the orange lock means the PIN protection is available and enabled:
For existing numbers in your account, from the Manage DID page, the grey lock means the PIN protection is available however is currently disabled:
