3CX Phone System - v20

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-	[[File:3CX_Logo.jpg|none|250px|right|link=https://www.3cx.com/|3CX home page]]	+	[[File:3CX_Logo.jpg|none|300px|center|link=https://www.3cx.com/|3CX home page]]
	3CX offers a complete Unified Communications solution out of the box.		3CX offers a complete Unified Communications solution out of the box.
	As an open standards software PBX, installation and management of your phone system have never been easier.		As an open standards software PBX, installation and management of your phone system have never been easier.
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Revision as of 15:34, 19 February 2024

3CX offers a complete Unified Communications solution out of the box. As an open standards software PBX, installation and management of your phone system have never been easier.

Contents 1 Pre-requisites 1.1 Latest 3CX V20 Update 1.2 Sub-Account Setup 2 Trunk Configuration 2.1 Creating a New Trunk 2.1.1 Adding Trunk 2.1.2 General Tab 2.1.3 DID Numbers Tab 2.1.4 Options Tab 2.1.5 SMS Tab

Pre-requisites

Latest 3CX V20 Update

- Ensure you have the latest update of 3CX V20 installed.

Sub-Account Setup

Before proceeding, create a sub-account with the following settings:

- Authentication type: (x) User/Password Authentication

- Device type: (x) Asterisk, IP PBX, Gateway or VoIP Switch

- CallerID Number: (x) I use a system capable of passing its own CallerID

- Allowed Codecs: Only select G722 for HD voice

- rInstance Parameter: Set to "Yes"

Trunk Configuration

Creating a New Trunk

[1] Log into your 3CX web interface.

[2] Click the "Admin" icon located at the bottom left corner.

[3] In the left menu, select "Voice & Chat".

[4] Click the "[+ Add Trunk]" button.

Adding Trunk

General Tab

Before completing the fields, load the VoIP.ms Trunk template:

[1] Under "General" tab, find the "SIP Trunk Details" section.

[2] Country: Select "CA".

[3] Trunk: Select "VoIP.ms".

Now configure the trunk:

[1] Name: Customize as needed.

[2] Default Route: Leave it as "End calls".

[3] Limit To: Choose the user group to limit trunk access, default is "DEFAULT".

[4] Outbound Rules: Check "[x] Create an outbound rules for this SIP Trunk" if no outbound route is created yet.

[5] Registrar/Server: Enter the POP server matching your DID settings.

[6] Main Trunk Number: Enter the default DID for this trunk.

[7] Simultaneous Calls: Set trunk limit based on your 3CX license.

[8] Authentication ID (SIP User ID): Enter sub-account username: eg: #####_SubAccount.

[9] Authentication Password: Enter sub-account password.

DID Numbers Tab

If using multiple DIDs:

[1] Go to the "DID Numbers" tab.

[2] Click "[+ Add]" button.

[3] Type VoIP.ms DID without hyphen, dot, or parentheses.

[4] Press Enter.

Options Tab

If setting up outbound caller ID Name:

[1] Go to the "Options" tab.

[2] Click "Caller ID Control".

[3] Enter caller ID Name in CAPITAL LETTERS, not longer than 15 characters, and without special characters.

Click "[SAVE]" button at the top.

SMS Tab

Upcomming...