DISA

From VoIP.ms Wiki

Revision as of 16:52, 19 May 2011

Another feature our system offers to our customers is DISA ( Direct Inward System Access ) which allow them to make outgoing calls using their VoIP account from an inbound call. This is similar to Callback, but the main difference is that DISA does not call you back, it give you directly the access to dial any phone number you want after provide a 4 digits PIN number. You can use this option for:

- Digital Recepcionist ( IVR )

- Time Condition

- CallerID Filtering

- To route direclty your DID number

Setup DISA

Create the DISA entry

To create a DISA entry , you need to login on the customer portal, then you have to go to DID numbers -> DISA. There you will see this:

Once you click on button "Add DISA" you will be able to see this window:

- DISA Name: here you can enter the name which best describes this entry

- DISA PIN: 4 digits number people will need to provide in order to get dial tone

- Digit Timeout: maximum amount of time our system will wait between digits

- CallerID number override: here you can set the number you want that people receive when dial out from this option.

Once you enter all this information you would need to click on button "Save" to see this entry in this way:

Routing your DID number

When you have a DID number routed to DISA, If you want to try this option, you would need to dial to your DID number, then provide the PIN number and our system will send you dial tone to reach any number you want.

IMPORTANT NOTE : Once you have entered the PIN number you can dial the telephone number of your choice or a Speed Dial Entry from your phone 
book, per example *75XX and then press the pound key (#) or simply wait for the duration of the "Digit Time-out", and the system will place  
the call.