Ring Groups
From VoIP.ms Wiki
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You can also select which voicemail should be used by the system in case none of the members answer the call. The limit of members in a Ring Group is 8: 4 SIP, IAX2, or SIP URI members and 4 call forward entries per Ring Group entry. | You can also select which voicemail should be used by the system in case none of the members answer the call. The limit of members in a Ring Group is 8: 4 SIP, IAX2, or SIP URI members and 4 call forward entries per Ring Group entry. | ||
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== Creating a Ring Group Entry == | == Creating a Ring Group Entry == | ||
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'''Voicemail:''' Optionally, you can select a voicemail for this ring group that will override the default DID Voicemail. | '''Voicemail:''' Optionally, you can select a voicemail for this ring group that will override the default DID Voicemail. | ||
| - | Finally, just hit the '''Create''' button and you will be done creating your entry. | + | Finally, just hit the '''Create''' button and you will be done creating your entry. [[File:RingGroup_Create.jpg|800px]] |
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== Routing your DID to your Ring Group == | == Routing your DID to your Ring Group == | ||
After you have created your Ring Group entry, you can route any of your DIDs to your Ring Group entry from your main portal. Please refer to DID Numbers -> Manage DID -> Edit DID -> Routing -> Ring Group. Also under the same menu screen, you can select your Ring Group entry for the Additional Failover Options. | After you have created your Ring Group entry, you can route any of your DIDs to your Ring Group entry from your main portal. Please refer to DID Numbers -> Manage DID -> Edit DID -> Routing -> Ring Group. Also under the same menu screen, you can select your Ring Group entry for the Additional Failover Options. | ||
Revision as of 14:36, 19 May 2011
The Ring Group feature allows you to have incoming calls to be redirected to different destinations that are included in your Ring Group, and to where a member of the group is able to answer. When you receive a call to a DID routed to a Ring Group, all members of that group will ring at the same time untill one of them answers the call. You can add various types of members to a ring group: Main Account Sub Accounts SIP URI's Forwardings
You can also select which voicemail should be used by the system in case none of the members answer the call. The limit of members in a Ring Group is 8: 4 SIP, IAX2, or SIP URI members and 4 call forward entries per Ring Group entry.
Creating a Ring Group Entry
From your main portal please refer to DID Numbers -> Ring Group. You will have to click on the link that read Click here to create a new ring group. Then another screen will prompt and you will have to enter the following information:
Description: This can be use as a note or description to easily identified your ring groups.
Members: Here you can select the members of the ring group, remember that the limit is 8 members.
Voicemail: Optionally, you can select a voicemail for this ring group that will override the default DID Voicemail.
Finally, just hit the Create button and you will be done creating your entry. 
Routing your DID to your Ring Group
After you have created your Ring Group entry, you can route any of your DIDs to your Ring Group entry from your main portal. Please refer to DID Numbers -> Manage DID -> Edit DID -> Routing -> Ring Group. Also under the same menu screen, you can select your Ring Group entry for the Additional Failover Options.
