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| - | =Configuration Detail= | + | =Echo test= |
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| - | In order to set up your new '''Audiocodes 420 HD IP phone''' you only need to get its IP address number and access to your device's settings from your web browser. | + | In order to test your phone number - no matter if they were bought from our stock or ported in from other carriers - you can use our '''"Echo test"''' or '''"Sound quality test"''' tool. When using this tool you are routing and sending all your incoming calls from external carriers into a recording/tool that it is allocated in our server and system. |
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| - | ===Getting the IP address number===
| + | All those incoming calls won't be sent to your device, so when testing incoming calls, if you are able to reach this recording/tool all the time you dial your number this will mean your number is working fine within our network. |
| - | As soon as you have plugged your phone into your local router, your phone will receive its own local IP address number. You can get this number by following these steps:
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| - | '''1.''' Press the '''MENU''' key located on the device.<br>
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| - | '''2.''' Go to option '''5 "Device Status"''' and press '''OK''' button.<br>
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| - | '''3.''' Choose option '''1 "Network Settings"''' and press '''OK''' button.<br>
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| - | '''4.''' Scroll down to '''"IP Address"''' and take note of this number.
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| - | ===Login into your device via Web Interface===
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| - | From your PC, open your favorite web browser and at the URL bar, type the IP address number you got from your phone. A pop-up window will show up asking for your phone's login credentials.
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| - | [[File:Sign in pop-up window.png|thumb|none|300px|Click to enlarge]]
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| - | *Username: '''admin'''<br>
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| - | *Password: '''1234'''<br>
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| - | You will reach the main page of your '''Audiocodes 420 HD IP phone'''
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| - | [[File:AudioCode420MainPage.png|thumb|none|800px|Click to enlarge]]
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| - | ===Setting up your device with your SIP credentials===
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| - | From the left panel click on "Quick setup" folder and then at "Quick Setup" icon. Three sections will show up on the right panel, '''"LAN Setup"''', '''"SIP Proxy and Registrar"''' and '''"Line Settings"'''.
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| - | '''1.''' At '''"SIP Proxy and Registrar"''' we can set:
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| - | *'''Use SIP Proxy:''' Enable<br>
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| - | *'''Proxy IP Address or Host Name:''' Type any of our [http://wiki.voip.ms/article/Choosing_Server servers]. i.e. denver.voip.ms<br>
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| - | *'''Proxy Port:''' 5060<br>
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| - | *'''Use SIP Proxy IP and Port for Registration:''' Enable<br>
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| - | *'''Use SIP Registrar:''' Disable<br>
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| - | '''Note:''' Bear in mind to use the same VoIP server your VoIP number is using.
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| - | You can check what VoIP server is your VoIP number using, from your VoIP.ms customer portal
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| - | at '''DID Numbers>> Manage DIDs''', under '''POP''' column.
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| - | You can choose any server you want, as long as the one in your portal and the one in this field matches,
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| - | otherwise, incoming calls won't ring.
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| - | '''2.''' At '''"Line Settings"''' we can set: <br>
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| - | *'''Line Number:''' 1<br>
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| - | *'''Line 1 Activate:''' Enable<br>
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| - | *'''Line 1 Display Name:''' Caller ID name field (Not guarantee so be sent)<br>
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| - | *'''Line 1 User ID:''' 100000 (replace with your main VoIP.ms account number or sub-account name)<br>
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| - | *'''Line 1 Authentication User Name:''' 100000 (replace with your main VoIP.ms account number or sub-account name)<br>
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| - | *'''Line 1 Authentication Password:''' ********* (replace with your main SIP or sub-account password)<br>
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| - | [[File:AudioCode420 SIPcredentials.png|thumb|none|800px|Click to enlarge]]
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| - | ==Extra settings==
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| - | The following settings will improve your device's performance.
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| - | ===Registration time and NAT Keep alive settings===
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| - | These settings will keep your device awake and ready to receive incoming calls all the time. From the left panel, go to '''Voice Over IP>> Signaling Protocols''' and from the right panel modify:
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| - | *'''Enable Registrar Keep Alive:''' Enable<br>
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| - | *'''Registrar Keep Alive Period:''' 50 Seconds<br>
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| - | *'''Registration Expires:''' 300 Seconds<br>
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| - | [[File:AudioCode420 RegisterTime.png|thumb|none|800px|Click to enlarge]]
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| - | ===Audio Codecs===
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| - | Make sure to enable only supported codecs by VoIP.ms. Go to '''Voice Over IP>> Media Streaming''', from the left panel. You can enable audio codecs '''G729''' and '''G711u''' as first and second option and set all the other options to '''none'''.
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| - | [[File:AudioCode420 AudioCodecs.png|thumb|none|800px|Click to enlarge]]
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| - | ===Network Settings===
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| - | ====Encryption TLS====
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| - | In order to use TLS along with your '''Audiocodes 420 HD IP phone''' follow these steps:
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| - | '''1.''' Make sure your Main account or sub-account has '''"Encrypted SIP Traffic"''' enabled. Bear in mind, if this setting is enabled and your device sends UDP/TCP or RTP you will be rejected with error code 488. Enable this setting for the Main Account at '''Main Menu>> Account settings>> Advanced tab'''.
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| - | [[File:Mainacc encryp.png|thumb|none|800px|Click to enlarge]]
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| - | For a sub-account enable it at '''Sub accounts>> Manage sub-accounts''' by clicking on the orange icon with a pen and finally click at '''"Advanced Options (Click here to display)"'''
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| - | [[File:Subacc encryp.png|thumb|none|800px|Click to enlarge]]
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| - | '''2.''' Now that your account/sub-account has this setting enabled, your device only needs to send '''TLS''' and '''SRTP'''.
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| - | To enable '''TLS''' go to '''Voice Over IP>> Signaling Protocols''' and set these settings as follows:
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| - | *'''SIP Transport Protocol:''' TLS<br>
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| - | *'''TLS Port:''' 5061<br>
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| - | *'''SIP Local Port:''' 5081<br>
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| - | *'''Proxy IP Address or Host Name:''' denver1.voip.ms:5061 (Use the same [http://wiki.voip.ms/article/Choosing_Server server] your phone number is at, you can check it out from your customer portal at Manage DIDs section, under '''POP''' column)<br>
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| - | *'''Proxy Port:''' 5061<br>
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| - | *'''Use SIP Proxy IP and Port for Registration:''' Disable<br>
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| - | *'''Use SIP Outbound Proxy:''' Disable<br>
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| - | '''Note:''' When using TLS is very important to specify the number of the server, in case the server you have chosen, doesn't use the number "1", you need to add it. Adding any of the SIP ports '''5061/5081/42873''' is also required.
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| - | [[File:AudioCode420 TLS.png|thumb|none|800px|Click to enlarge]]
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| - | To enable '''SRTP''' go to '''Voice Over IP>> Media Streaming''' and at '''SRTP''' section set the following settings:
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| - | *'''SRTP Encryption and Authentication:''' REQUIRE ENCRYPTION<br>
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| - | *'''Method:''' AES_CM_128_ALL_METHODS<br>
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| - | *'''Negotiation mode:''' Basic<br>
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| - | *'''ARIA:''' Disable<br>
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| - | [[File:AudioCode420 SRTP.png|thumb|none|800px|Click to enlarge]]
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| - | When your device is fully registered by using '''SIP-TLS''' protocol, you will be able to see the registration status in the portal Home page, at '''Main menu>> Portal Home''' for each account/sub account registered or at '''Sub Accounts>> Manage Sub accounts''' tab to see all of your Sub Accounts registration status.
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| - | A <font color="green">green padlock</font> [[File:green_padlock.png]] will appears on the right of <font color="green">"Registered"</font> in green. If you don’t see the padlock, you need to revalidate some configuration.
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| - | :[[File:TLS-SRTP-Steps0006.png|border]]
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| - | :[[File:TLS-SRTP-Steps0007.png|border]]
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In order to test your phone number - no matter if they were bought from our stock or ported in from other carriers - you can use our "Echo test" or "Sound quality test" tool. When using this tool you are routing and sending all your incoming calls from external carriers into a recording/tool that it is allocated in our server and system.
All those incoming calls won't be sent to your device, so when testing incoming calls, if you are able to reach this recording/tool all the time you dial your number this will mean your number is working fine within our network.
