User:Roy/Sandbox - VoIP.ms Wiki

Check out our YouTube channel to watch our simple tutorials that will help you set up most of our features.

User:Roy/Sandbox

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(Encryption TLS)
(Network Settings)
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'''TLS Port:''' 5061<br>
'''TLS Port:''' 5061<br>
'''SIP Local Port:''' 5081<br>
'''SIP Local Port:''' 5081<br>
-
'''Proxy IP Address or Host Name:''' denver1.voip.ms:5061 (Use the same server your phone number is at, you can check it out from your customer portal at Manage DIDs section, under '''POP''' column)<br>
+
'''Proxy IP Address or Host Name:''' denver1.voip.ms:5061 (Use the same [http://wiki.voip.ms/article/Choosing_Server server] your phone number is at, you can check it out from your customer portal at Manage DIDs section, under '''POP''' column)<br>
'''Proxy Port:''' 5061<br>
'''Proxy Port:''' 5061<br>
'''Use SIP Proxy IP and Port for Registration:''' Disable<br>
'''Use SIP Proxy IP and Port for Registration:''' Disable<br>

Revision as of 17:05, 26 June 2019

Contents


Configuration Detail

In order to set up your new Audiocodes 420 HD IP phone you only need to get its IP address number and access to your device's settings from your web browser.

Getting the IP address number

As soon as you have plugged your phone into your local router, your phone will receive its own local IP address number. You can get this number by following these steps:

1. Press the MENU key located on the device.
2. Go to option 5 "Device Status" and press OK button.
3. Choose option 1 "Network Settings" and press OK button.
4. Scroll down to "IP Address" and take note of this number.

Login into your device via Web Interface

From your PC, open your favorite web browser and at the URL bar, type the IP address number you got from your phone. A pop-up window will show up asking for your phone's login credentials.

Click to enlarge

Username: admin
Password: 1234

You will reach the main page of your Audiocodes 420 HD IP phone

Click to enlarge

Setting up your device with your SIP credentials

From the left panel click on "Quick setup" folder and then at "Quick Setup" icon. Three sections will show up on the right panel, "LAN Setup", "SIP Proxy and Registrar" and "Line Settings".

1. At "SIP Proxy and Registrar" we can set:

Use SIP Proxy: Enable
Proxy IP Address or Host Name: Type any of our servers. i.e. denver.voip.ms
Proxy Port: 5060
Use SIP Proxy IP and Port for Registration: Enable
Use SIP Registrar: Disable

Note: Bear in mind to use the same VoIP server your VoIP number is using. 
You can check what VoIP server is your VoIP number using, from your VoIP.ms customer portal 
at DID Numbers>> Manage DIDs, under POP column. 
You can choose any server you want, as long as the one in your portal and the one in this field matches, 
otherwise, incoming calls won't ring.

2. At "Line Settings" we can set:

Line Number: 1
Line 1 Activate: Enable
Line 1 Display Name: Caller ID name field (Not guarantee so be sent)
Line 1 User ID: 100000 (replace with your main VoIP.ms account number or sub-account name)
Line 1 Authentication User Name: 100000 (replace with your main VoIP.ms account number or sub-account name)
Line 1 Authentication Password: ********* (replace with your main SIP or sub-account password)

Click to enlarge

Extra settings

The following settings will improve your device's performance.

Registration time and NAT Keep alive settings

These settings will keep your device awake and ready to receive incoming calls all the time. From the left panel, go to Voice Over IP>> Signaling Protocols and from the right panel modify:

Enable Registrar Keep Alive: Enable
Registrar Keep Alive Period: 50 Seconds
Registration Expires: 300 Seconds

Click to enlarge

Audio Codecs

Make sure to enable only supported codecs by VoIP.ms. Go to Voice Over IP>> Media Streaming, from the left panel. You can enable audio codecs G729 and G711u as first and second option and set all the other options to none.

Click to enlarge

Network Settings

Encryption TLS

In order to use TLS along with your Audiocodes 420 HD IP phone please follow these steps:

1. Make sure your Main account or sub-account has "Encrypted SIP Traffic" enabled. Bear in mind, if this setting is enabled and you use UDP/TCP you will be rejected with error code 488. Enable this for the Main Account at Main Menu>> Account settings>> Advanced tab and for a sub-account at Sub accounts>> Manage sub-accounts and by clicking on the orange icon with a pen and finally click at "Advanced Options (Click here to display)"

Click to enlarge
Click to enlarge

2. Now that your account/sub-account has this setting enabled, your device only needs to send TLS and SRTP.

To enable TLS go to Voice Over IP>> Signaling Protocols and set these settings as follows:

SIP Transport Protocol: TLS
TLS Port: 5061
SIP Local Port: 5081
Proxy IP Address or Host Name: denver1.voip.ms:5061 (Use the same server your phone number is at, you can check it out from your customer portal at Manage DIDs section, under POP column)
Proxy Port: 5061
Use SIP Proxy IP and Port for Registration: Disable
Use SIP Outbound Proxy: Disable

Note: When using TLS is very important to specify the number of the server, in case the server you have chosen, doesn't use the number "1", you need to add it. Adding any of the SIP ports 5061/5081/42873 is also required.

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