Welcome - VoIP.ms Wiki

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Welcome

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<span style="font-size:400%; line-height: 1.3em;"><center>VoIP.ms</center></span>
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<div style="text-align:center; font-family:Arial; word-spacing: 60px"><ins>'''[[Bienvenue|Français]]'''</ins>  <ins>'''[[Bienvenido|Español]]'''</ins> </div>
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__TOC__
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<table style="font-family:Arial; width:60%; border: 1px solid black; border-collapse:collapse" align="center">
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<div style="font-size: 3.2em; font-weight: 200; color: #1e293b; margin-bottom: 15px; letter-spacing: -2px;">Welcome to VoIP.ms</div>
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  <tr style="background-color:darkgray; color:white">
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    <th><ins>'''Popular Articles'''</ins> </th>
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    <th><ins>'''Latest Articles'''</ins> </th>
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    <th><ins>'''Frequently Asked Questions'''</ins> </th>
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    <th><ins>'''Popular Devices'''</ins></th>
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    <th><ins>'''Getting Started'''</ins></th>
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  </tr>
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  <tr style="align:left">
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    <td>[[Getting Started|Getting Started]] </td>
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    <td>[[Teleworking - Best Practices]]</td>
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    <td>[[FAQ#Can_I_port_my_existing_number_from_another_provider_to_VoIP.ms.3F|Can I Port My Number...?]] </td>
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    <td>[[Cisco_SPA112|Cisco SPA112]]</td>
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    <td>[[Getting_Started_for_Residential_Users | Getting Started for Residential]]</td>
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  </tr>
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  <tr>
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    <td>[[Voicemail|Voicemail]]  </td>
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    <td>[[ScopServ International Inc - ScopTEL IP PBX|ScopTEL IP PBX]]</td>
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    <td>[[FAQ#Can_I_use_my_existing_device_with_VoIP.ms.3F|Can I Use My Existing device with VoIP.ms?]]</td>
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    <td>[[OBi_100/110|OBi 100/110]]</td>
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    <td> [[Getting_Started_for_Entrepreneurs_(1-2_Employees) | Getting Started for Entrepreneurs]] </td>
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  </tr>
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<div style="font-size: 1rem; color: #64748b; margin-bottom: 25px;">
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  <tr>
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'''[[Bienvenue|🇨🇦 Français]]''' • '''[[Bienvenido|🇲🇽 Español]]'''
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    <td>[[Choosing Server|Choosing Server]]  </td>
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</div>
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    <td>[[AudioCodes|AudioCodes SBC]]</td>
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    <td> [[FAQ#Can_I_register_2_or_more_different_devices_with_the_same_account_username.3F|Can I Register 2 Different Devices...?]] </td>
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    <td>[[Grandstream_HandyTone_702_-_HT702|Grandstream HandyTone 702]]</td>
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    <td>[[Getting_Started_for_Small_Businesses_(3-10_Employees)|Getting Started for Small Business]]    </td>
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  </tr>
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  <tr >
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    <td>[[Manage DID|Manage DID]] </td>
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    <td>[[Two-step Verification]]</td>
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    <td>[[Choosing_Server#IPs|What are the IP addresses of VoIP.ms' servers ?]]</td>
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    <td>[[Cisco_Linksys_PAP2T|Cisco Linksys PAP2T]]</td>
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    <td> [[Getting_Started_for_Growing_Businesses_(10%2B_Employees) | Getting Started for Growing Businesses]] </td>
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  </tr>
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  <tr>
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    <td><span style="color:blue">More in The Guides Section</span>    </td>
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    <td>[[TOTP Authentication]]</td>
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    <td>[[FAQ|See all>]]   </td>
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    <td> [[Devices|See all]] </td>
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  </tr>
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</table>
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<br clear="all" />
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== VoIP.ms Wiki ==
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{| cellspacing="0" style="width: 100%; background: linear-gradient(135deg, #fef2f2 0%, #fee2e2 100%); border: 1px solid #fca5a5; border-radius: 8px; padding: 25px; margin: 30px 0 25px 0; box-shadow: 0 2px 10px rgba(248, 113, 113, 0.1);"
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<div style="font-size: 1.1em; font-weight: 500; color: #b91c1c; margin-bottom: 15px;">'''About this Wiki'''</div>
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Welcome to the VoIP.ms Community Wiki! VoIP.ms is the most reliable, affordable and customizable VoIP experience on the market and this Wiki will help navigate the features.
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Welcome to the VoIP.ms Wiki, the knowledge base for getting the most out of your service. Whether you’re setting up your first device, configuring a PBX, or exploring advanced features, you’ll find step-by-step guides, configuration examples, and troubleshooting articles covering the VoIP.ms platform.
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In this wiki you can find guides, information and configuration examples for configuring your PBX, SBC, Device or Softphone.  
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This Wiki is maintained collaboratively by VoIP.ms staff and the community. If you’d like to contribute (ie. by adding a new guide, improving an article, or sharing a configuration example), simply contact [mailto:[email protected] [email protected]] to request edit access for your Wiki username.
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We encourage users from the community to collaborate along with VoIP.ms staff to add guides, information and other articles pertinent to the service and products.
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If you want to help by contributing with a new article or adding information to existing articles, please write to [mailto:[email protected] [email protected]] requesting for edit permission for the username you use in this wiki.
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<div style="text-align: left; margin-top: 50px;">
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==Configuration Samples==
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<span style="font-size:200%; line-height: 1.3em;"><center>[[Devices]] - [[Softphones]] - [[PBXs]] - [[Session Border Controllers | SBCs]]</center></span>
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! style="background: linear-gradient(135deg, #d0382d 0%, #b8261a 100%); color: white; padding: 18px 16px; font-weight: 700; text-align: center;" | '''Getting Started'''
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! style="background: linear-gradient(135deg, #d0382d 0%, #b8261a 100%); color: white; padding: 18px 16px; font-weight: 700; text-align: center;" | '''Popular VoIP.ms Features'''
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! style="background: linear-gradient(135deg, #d0382d 0%, #b8261a 100%); color: white; padding: 18px 16px; font-weight: 700; text-align: center;" | '''Frequently Asked Questions'''
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! style="background: linear-gradient(135deg, #d0382d 0%, #b8261a 100%); color: white; padding: 18px 16px; font-weight: 700; text-align: center;" | '''Popular Devices'''
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! style="background: linear-gradient(135deg, #d0382d 0%, #b8261a 100%); color: white; padding: 18px 16px; font-weight: 700; text-align: center;" | '''Common Setups'''
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|-
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[Getting_Started|Getting Started Guide]]
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[Voicemail]]
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[FAQ#Can_I_port_my_existing_number_from_another_provider_to_VoIP.ms.3F|Can I Port My Number?]]
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[VoIP.ms_Softphone|VoIP.ms Softphone]]
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[Getting_Started_for_Residential_Users|Residential User]]
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|-
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[Account_Verification | Account Verification]]
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[Call_Forwarding|Call Forwarding]]
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[FAQ#Can_I_use_my_existing_device_with_VoIP.ms.3F|Can I Use My Existing Device?]]
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[VoIP.ms_PBX|VoIP.ms PBX]]
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[Getting_Started_for_Entrepreneurs_(1-2_Employees)|Solopreneurs]]
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|-
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[Porting_a_Number| Transfer a Number]]
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[Emergency_Services| Emergency Services (eg. 911)]]
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[FAQ#Can_I_register_2_or_more_different_devices_with_the_same_account_username.3F|Multiple Device Registration?]]
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[Grandstream_HT802v2|Grandstream HT802v2]]
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| style="padding: 16px; background: #ffffff; border-bottom: 1px solid #f1f5f9;" | [[Getting_Started_for_Small_Businesses_(3-10_Employees)|Small Business]]
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|-
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[Order_a_DID_Number | Order a Number]]
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[SMS-MMS| Messaging (SMS & MMS)]]
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[Choosing_Server#IPs|Server IP Addresses]]
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[Grandstream_GXP2170|Grandstream GXP2170]]
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| style="padding: 16px; background: #fafbfc; border-bottom: 1px solid #f1f5f9;" | [[Getting_Started_for_Growing_Businesses_(10%2B_Employees)|Growing Business]]
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|-
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| style="padding: 16px; background: #fef2f2; color: #b91c1c; font-weight: 500;" | [[API_Overview | API Overview]]
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| style="padding: 16px; background: #fef2f2; color: #b91c1c; font-weight: 500;" | [[Features| → See All Features]]
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| style="padding: 16px; background: #fef2f2; color: #b91c1c; font-weight: 500;" | [[FAQ|→ See All FAQ]]
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| style="padding: 16px; background: #fef2f2; color: #b91c1c; font-weight: 500;" | [[Devices|→ See All Devices]]
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| style="padding: 16px; background: #fef2f2; color: #b91c1c; font-weight: 500;" | [[Reseller_Detailed_Guide|Reseller & MSP]]
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|}
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==Contact Us==
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<div style="text-align: left; margin-top: 50px;">
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* Technical Support - [mailto:[email protected] [email protected]]
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== Device Configuration Samples ==
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* Sales and General Information - [mailto:[email protected] [email protected]]
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** Toll Free, USA/Canada - 1.877.7.VOIP.MS (1.877.786.4767)
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** Worldwide - 1.214.615.8599
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* FAX
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** Toll Free, USA -  1.888.311.7782
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** Dallas, Texas, USA  - 1.214.723.7555
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==Social Media==
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</div>
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<div style="display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 20px; margin: 30px 0;">
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<div style="border: 2px solid #e2e8f0; border-radius: 8px; padding: 20px; text-align: center; transition: border-color 0.3s ease;">
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<div style="font-size: 1.2em; font-weight: 600; margin-bottom: 8px; color: #d0382d; text-decoration: underline;">[[Devices]]</div>
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<div style="font-size: 0.9em; color: #64748b;">ATA devices, IP phones, and hardware configurations</div>
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</div>
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<div style="border: 2px solid #e2e8f0; border-radius: 8px; padding: 20px; text-align: center; transition: border-color 0.3s ease;">
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<div style="font-size: 1.2em; font-weight: 600; margin-bottom: 8px; color: #d0382d; text-decoration: underline;">[[Softphones]]</div>
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<div style="font-size: 0.9em; color: #64748b;">Desktop and mobile application setup guides</div>
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</div>
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<div style="border: 2px solid #e2e8f0; border-radius: 8px; padding: 20px; text-align: center; transition: border-color 0.3s ease;">
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<div style="font-size: 1.2em; font-weight: 600; margin-bottom: 8px; color: #d0382d; text-decoration: underline;">[[PBXs]]</div>
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<div style="font-size: 0.9em; color: #64748b;">Private branch exchange system configurations</div>
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</div>
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<div style="border: 2px solid #e2e8f0; border-radius: 8px; padding: 20px; text-align: center; transition: border-color 0.3s ease;">
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<div style="font-size: 1.2em; font-weight: 600; margin-bottom: 8px; color: #d0382d; text-decoration: underline;">[[Session Border Controllers|SBCs]]</div>
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<div style="font-size: 0.9em; color: #64748b;">Session border controller setup and security</div>
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</div>
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</div>
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<div style="text-align: left;">
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== Contact Us ==
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'''Technical Support 24/7''' — [mailto:[email protected] [email protected]]
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'''Feedback''' — [mailto:[email protected] [email protected]]
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'''Number Porting (9AM-5PM EST, Monday through Friday)''' — [mailto:[email protected] [email protected]]
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'''Sales (9AM-5PM EST, Monday through Friday)''' — Email us at [mailto:[email protected] [email protected]] or call us at 1.877.786.4767 (US/CAN Toll-Free) or 1.214.615.8599 (International)
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'''Fax''' — 1.888.311.7782 (US/CAN Toll-Free) or 1.214.723.7555 (US Local)
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</div>
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<div style="text-align: left;">
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== Follow Us ==
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Connect with VoIP.ms on social media for updates, tutorials, and community support:
* [https://www.facebook.com/VoIP.ms Facebook]
* [https://www.facebook.com/VoIP.ms Facebook]
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* [https://twitter.com/voipms X (Previously Twitter)]
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* [https://twitter.com/voipms Twitter]
* [https://www.instagram.com/voip.ms/ Instagram]
* [https://www.instagram.com/voip.ms/ Instagram]
* [https://www.linkedin.com/company/voip-ms/ LinkedIn]
* [https://www.linkedin.com/company/voip-ms/ LinkedIn]
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* [https://www.youtube.com/channel/UCB6Mbg1XUoM5DTKeQ5oegZA/VoIP.ms YouTube Channel]
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* [https://www.youtube.com/channel/UCB6Mbg1XUoM5DTKeQ5oegZA YouTube]
* [https://www.tiktok.com/@voip.ms TikTok]
* [https://www.tiktok.com/@voip.ms TikTok]
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</div>
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Latest revision as of 13:29, 9 March 2026

Welcome to VoIP.ms
About this Wiki

Welcome to the VoIP.ms Wiki, the knowledge base for getting the most out of your service. Whether you’re setting up your first device, configuring a PBX, or exploring advanced features, you’ll find step-by-step guides, configuration examples, and troubleshooting articles covering the VoIP.ms platform.

This Wiki is maintained collaboratively by VoIP.ms staff and the community. If you’d like to contribute (ie. by adding a new guide, improving an article, or sharing a configuration example), simply contact [email protected] to request edit access for your Wiki username.

Getting Started Popular VoIP.ms Features Frequently Asked Questions Popular Devices Common Setups
Getting Started Guide Voicemail Can I Port My Number? VoIP.ms Softphone Residential User
Account Verification Call Forwarding Can I Use My Existing Device? VoIP.ms PBX Solopreneurs
Transfer a Number Emergency Services (eg. 911) Multiple Device Registration? Grandstream HT802v2 Small Business
Order a Number Messaging (SMS & MMS) Server IP Addresses Grandstream GXP2170 Growing Business
API Overview → See All Features → See All FAQ → See All Devices Reseller & MSP

Device Configuration Samples

ATA devices, IP phones, and hardware configurations
Desktop and mobile application setup guides
Private branch exchange system configurations
Session border controller setup and security

Contact Us

Technical Support 24/7[email protected]

Feedback[email protected]

Number Porting (9AM-5PM EST, Monday through Friday)[email protected]

Sales (9AM-5PM EST, Monday through Friday) — Email us at [email protected] or call us at 1.877.786.4767 (US/CAN Toll-Free) or 1.214.615.8599 (International)

Fax — 1.888.311.7782 (US/CAN Toll-Free) or 1.214.723.7555 (US Local)

Follow Us

Connect with VoIP.ms on social media for updates, tutorials, and community support:

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