User:Roy/Sandbox

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-	__TOC__	+	==HOW DOES THIS WORK?==
		+	You can use our service to place and receive calls just using your internet connection, no matter where you are as long as you have internet. You can use an IP phone, ATA adapter (to use a traditional phone) or a softphone (an App installed on your cellphone or PC)
		+	==RATES==
		+	VoIP.ms is a prepaid service where you add funds to your account ($15 USD min) and the following rates are deducted from it:
-	=Call Parking=	+	You only pay a monthly fee for each of your numbers + in/out minutes usage.
-	This feature allows you to send an "active" call into a series of "parking lots" where the calls can be maintained during a certain interval of time. This way, the call that was sent to the parking lot can be picked up by the same or any other extension.	+
		+	'''Monthly fee for the phone number'''
-	==Setting up "call parking" from your customer portal==	+	*Per minute plan:<br>
		+	$0.85 USD Monthly + $0.009 USD per minute inbound<br>
		+	$0.01 USD outbound per minute for US/CAN<br>
-	'''Step 1.''' You need to create the "parking lot" from your customer portal. Go to '''DID Numbers>> Call Parking''', click at '''"Add a call parking lot"''' in there fill the following:	+	*Flat rate plan:<br>
		+	$4.25 USD Monthly, 3500 free inbound minutes<br>
		+	$0.01 USD outbound per minute for US/CAN<br>
-	'''*Name:''' The name of your call parking lot.<br>	+	SMS/MMS rates:<br>
-	'''*Language:''' The language of your call parking lot.<br>	+	$0.0075 USD per SMS<br>
-	'''*Music on hold:''' The music your callers will hear whilst they are on hold.<br>	+	$0.02 USD per MMS<br>
-	'''*Timeout:''' The maximum time a caller can be on hold.<br>	+	==FIRST STEPS - ADD FUNDS==
-	'''*Announce destination:''' The extension that will be called by our system, with the "parking lot number" to recover the call.<br>	+	1. Go to Finances -> Add funds, and make your 1st payment. DO NOT use the autobilling for your 1st payment.<br>
-	'''*Failover Destination:''' The destination where a "timed out" call will be sent.<br>	+	2. WAIT 5 minutes for balance to be updated and before you try to buy or port a number.<br>
		+	==PORTING FROM VOIPO==
		+	1. Log in to your VoIPo account at account.voipo.com.<br>
		+	2. Go to Menu -> Account -> Invoices<br>
		+	3. Print your invoice and save it as PDF/JPG<br>
		+	4. Now log into your voipms portal and go to DID Numbers -> DID portability<br>
		+	5. Look for "If you want to start a porting process from VOIPo, Click here" and click it<br>
		+	6. Fill in the following:<br>
		+	*VOIPo Account number: One of your voipo phone numbers
		+	*Proof of Ownership: upload your voipo invoice
		+	*List of Numbers: list your voipo number(s) you want to bring
		+	*Click "Submit"
-	[[File:RecordingFields.png|thumb|none|600px]]	+	'''Done! The port process takes 1-2 business days an email notification will be send once the port is completed.'''
		+	==SETTING UP YOUR HT==
		+	0. Factory reset your HT, press the RESET button located at the rear panel for 7-10 seconds
-	'''Step 2.''' Go to '''Subaccounts>> Manage subaccounts''', click on the orange icon with a pen and look for '''Parking Lot''' and choose the parking lot you have created in step 1.	+	1. Pick up your phone and dial *** to access into the system configuration menu, once in there press 0 2 and your device will play back its IP address, a number like 192.168.xxx.xxx, write it down
-	Do the same for all your extension that will have the "call parking feature" active.	+	2. Open a new tab on your web browser and type this number, you will be attempting to log into your device's settings. The password to access is admin
-	==Using the call parking feature==	+	3. Once logged in, head to FXS1 tab and fill the following:
-	Once you have enabled this feature from your customer portal and for your subaccounts, you can easily send a call to the parking lot and recover it by following these steps:	+
-	'''Sending an active call to the parking lot'''	+	*'''Primary SIP Server:'''
		+	*'''SIP User ID:'''
		+	*'''Authenticate ID:'''
		+	*'''Authenticate Password:'''
		+	*Name:
-	1. Whilst you are on an active call, just dial from your device '''*6''' and hit the flash key on your phone. The call will be placed in the first position (or any subsequent position) of the parking lot.<br>	+	4. Extra settings for better performance (might not be available for some models):
-	2. The extension defined for '''"Announce destination"''' (when you created the parking lot from your portal), will be called with the slot number on where the call was placed. <br>	+
-	3. The extension that sent the call to the parking lot will become free and can pass the parking slot number to the person or extension that will recover the call. The call can also be recovered by the same extension that put the call into the parking lot.	+
-		+	*SIP Transport: TCP
-	'''Recovering a call from the parking lot'''	+	*Register Expiration: 5 minutes or 300 seconds
-		+	*Enable SIP OPTIONS keep alive: Yes
-	1. Any extension is able to recover a call from the parking lot if they have the parking slot number. They only need to dial from their phone the parking slot number, i.e '''701'''	+	*Allow incoming SIP messages from SIP Proxy only: Yes
-		+	*Use P-Access-Network-Info Header: No
-	[[File:headphones_icon.png|thumb|none|600px]]	+	*Use P-Emergency-info Header: No

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Latest revision as of 18:26, 4 August 2025

Contents 1 HOW DOES THIS WORK? 2 RATES 3 FIRST STEPS - ADD FUNDS 4 PORTING FROM VOIPO 5 SETTING UP YOUR HT

HOW DOES THIS WORK?

You can use our service to place and receive calls just using your internet connection, no matter where you are as long as you have internet. You can use an IP phone, ATA adapter (to use a traditional phone) or a softphone (an App installed on your cellphone or PC)

RATES

VoIP.ms is a prepaid service where you add funds to your account ($15 USD min) and the following rates are deducted from it:

You only pay a monthly fee for each of your numbers + in/out minutes usage.

Monthly fee for the phone number

• Per minute plan:
  

$0.85 USD Monthly + $0.009 USD per minute inbound
$0.01 USD outbound per minute for US/CAN

• Flat rate plan:
  

$4.25 USD Monthly, 3500 free inbound minutes
$0.01 USD outbound per minute for US/CAN

SMS/MMS rates:
$0.0075 USD per SMS
$0.02 USD per MMS

FIRST STEPS - ADD FUNDS

1. Go to Finances -> Add funds, and make your 1st payment. DO NOT use the autobilling for your 1st payment.
2. WAIT 5 minutes for balance to be updated and before you try to buy or port a number.

PORTING FROM VOIPO

1. Log in to your VoIPo account at account.voipo.com.
2. Go to Menu -> Account -> Invoices
3. Print your invoice and save it as PDF/JPG
4. Now log into your voipms portal and go to DID Numbers -> DID portability
5. Look for "If you want to start a porting process from VOIPo, Click here" and click it
6. Fill in the following:

• VOIPo Account number: One of your voipo phone numbers
• Proof of Ownership: upload your voipo invoice
• List of Numbers: list your voipo number(s) you want to bring
• Click "Submit"

Done! The port process takes 1-2 business days an email notification will be send once the port is completed.

SETTING UP YOUR HT

0. Factory reset your HT, press the RESET button located at the rear panel for 7-10 seconds

1. Pick up your phone and dial *** to access into the system configuration menu, once in there press 0 2 and your device will play back its IP address, a number like 192.168.xxx.xxx, write it down

2. Open a new tab on your web browser and type this number, you will be attempting to log into your device's settings. The password to access is admin

3. Once logged in, head to FXS1 tab and fill the following:

• Primary SIP Server:
• SIP User ID:
• Authenticate ID:
• Authenticate Password:
• Name:

4. Extra settings for better performance (might not be available for some models):

• SIP Transport: TCP
• Register Expiration: 5 minutes or 300 seconds
• Enable SIP OPTIONS keep alive: Yes
• Allow incoming SIP messages from SIP Proxy only: Yes
• Use P-Access-Network-Info Header: No
• Use P-Emergency-info Header: No