User:Roy/Sandbox

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-	== Creating a trunk ==	+	==HOW DOES THIS WORK?==
-	To create a new VoIP.ms trunk head to Extension/Trunk>> VoIP trunks, from the left panel. In this section, you can choose to add a SIP or an IAX trunk.	+	You can use our service to place and receive calls just using your internet connection, no matter where you are as long as you have internet. You can use an IP phone, ATA adapter (to use a traditional phone) or a softphone (an App installed on your cellphone or PC)
		+	==RATES==
		+	VoIP.ms is a prepaid service where you add funds to your account ($15 USD min) and the following rates are deducted from it:
-	[[File:UCM-trunk.png|thumb|none|550px|Click to enlarge]]	+	You only pay a monthly fee for each of your numbers + in/out minutes usage.
-	===SIP Trunk===	+	'''Monthly fee for the phone number'''
-	To create a SIP trunk you only need to fill some basic information.	+
-	*Type: Choose "Register SIP trunk" from the dropdown menu	+	*Per minute plan:<br>
-	*Provider Name: Type VoIP.ms (any name can be used), if not listed	+	$0.85 USD Monthly + $0.009 USD per minute inbound<br>
-	*Host: Type the domain name of any server listed here: https://wiki.voip.ms/article/Choosing_Server	+	$0.01 USD outbound per minute for US/CAN<br>
-	*Keep trunk CID: Enable it, if you want the trunk to send its own CID number or disable it if your extensions are going to send their own CID number	+
-	*Username: Type your account's number or if you're using a sub-account type its name.	+
-	*Password: Type your SIP password for this account	+
-	When done, just click on "Save" button. Your new trunk will be created but changes won't take effect until you click on "Apply changes" button, we can do this later when the set up is complete.	+	*Flat rate plan:<br>
		+	$4.25 USD Monthly, 3500 free inbound minutes<br>
		+	$0.01 USD outbound per minute for US/CAN<br>
-	If you get a pop-up window letting you know about the SIP port number, just click "Ok"	+	SMS/MMS rates:<br>
		+	$0.0075 USD per SMS<br>
		+	$0.02 USD per MMS<br>
		+	==FIRST STEPS - ADD FUNDS==
		+	1. Go to Finances -> Add funds, and make your 1st payment. DO NOT use the autobilling for your 1st payment.<br>
		+	2. WAIT 5 minutes for balance to be updated and before you try to buy or port a number.<br>
		+	==PORTING FROM VOIPO==
		+	1. Log in to your VoIPo account at account.voipo.com.<br>
		+	2. Go to Menu -> Account -> Invoices<br>
		+	3. Print your invoice and save it as PDF/JPG<br>
		+	4. Now log into your voipms portal and go to DID Numbers -> DID portability<br>
		+	5. Look for "If you want to start a porting process from VOIPo, Click here" and click it<br>
		+	6. Fill in the following:<br>
		+	*VOIPo Account number: One of your voipo phone numbers
		+	*Proof of Ownership: upload your voipo invoice
		+	*List of Numbers: list your voipo number(s) you want to bring
		+	*Click "Submit"
-	[[File:New SIP trunk.png|thumb|none|550px|Click to enlarge]]	+	'''Done! The port process takes 1-2 business days an email notification will be send once the port is completed.'''
		+	==SETTING UP YOUR HT==
		+	0. Factory reset your HT, press the RESET button located at the rear panel for 7-10 seconds
-	Once your basic SIP trunk has been created we will proceed to improve some settings on it, click on the edit icon for your trunk.	+	1. Pick up your phone and dial *** to access into the system configuration menu, once in there press 0 2 and your device will play back its IP address, a number like 192.168.xxx.xxx, write it down
-	New settings will show up, in order to send your SIP headers as we require, please make sure the "fromuser" field has your account or sub-account name in it. In short, username and fromuser fields should contain the same information.	+	2. Open a new tab on your web browser and type this number, you will be attempting to log into your device's settings. The password to access is admin
-	[[File:SIP-basic settings.png|thumb|none|550px|Click to enlarge]]	+	3. Once logged in, head to FXS1 tab and fill the following:
-	Now click at "Advanced Settings" and at "Codec Preference" use only the supported codecs by VoIP.ms. At the right column choose only G.729, PCMU, GSM in this order.	+	*'''Primary SIP Server:'''
		+	*'''SIP User ID:'''
		+	*'''Authenticate ID:'''
		+	*'''Authenticate Password:'''
		+	*Name:
-	If your trunk is going to send its own CID number you can use PAI (P-Asserted-Identity) header. You only need to enable "Send PAI Header" and type the caller ID name and Caller ID number your trunk will send by using the following format: YourName<YourPhoneNumber>.	+	4. Extra settings for better performance (might not be available for some models):
-	In order to send PAI header successfully, bear in mind that no CID number must be set from your VoIP.ms portal at your account or sub-accounts section, otherwise the CID number set in your portal will override the one sent by your trunk.	+	*SIP Transport: TCP
-		+	*Register Expiration: 5 minutes or 300 seconds
-	We also suggest enabling "Enable Heartbeat Detection" in order to send SIP OPTIONS messages to our server and avoid your modem to close your local SIP ports. Make "Heartbeat Frequency" to 50 seconds, this should be enough time to renew your local SIP port connection.	+	*Enable SIP OPTIONS keep alive: Yes
-		+	*Allow incoming SIP messages from SIP Proxy only: Yes
-	Finally, just click on "Save" button and at this stage, you can also click on "Apply Changes". Your trunk should be shown as "Registered" from your VoIP.ms dashboard, however, no calls will work until you set up your outbound and inbound routes.	+	*Use P-Access-Network-Info Header: No
-		+	*Use P-Emergency-info Header: No
-	[[File:SIP advanced settings.png|thumb|none|550px|Click to enlarge]]	+
-		+
-	===IAX2 Trunk===	+
-	To create an IAX2 trunk just fill the following information:	+
-	*Type: Register IAX trunk	+
-	*Provider Name: Type VoIP.ms (any name can be used), if not listed	+
-	*Host: Type the domain name of any server listed here: https://wiki.voip.ms/article/Choosing_Server	+
-	*Keep trunk CID: Enable it, if you want the trunk to send its own CID number or disable it if your extensions are going to send their own CID number	+
-	*Username: Type your account's number or if you're using a sub-account type its name.	+
-	*Password: Type your SIP password for this account	+

---

Latest revision as of 18:26, 4 August 2025

Contents 1 HOW DOES THIS WORK? 2 RATES 3 FIRST STEPS - ADD FUNDS 4 PORTING FROM VOIPO 5 SETTING UP YOUR HT

HOW DOES THIS WORK?

You can use our service to place and receive calls just using your internet connection, no matter where you are as long as you have internet. You can use an IP phone, ATA adapter (to use a traditional phone) or a softphone (an App installed on your cellphone or PC)

RATES

VoIP.ms is a prepaid service where you add funds to your account ($15 USD min) and the following rates are deducted from it:

You only pay a monthly fee for each of your numbers + in/out minutes usage.

Monthly fee for the phone number

• Per minute plan:
  

$0.85 USD Monthly + $0.009 USD per minute inbound
$0.01 USD outbound per minute for US/CAN

• Flat rate plan:
  

$4.25 USD Monthly, 3500 free inbound minutes
$0.01 USD outbound per minute for US/CAN

SMS/MMS rates:
$0.0075 USD per SMS
$0.02 USD per MMS

FIRST STEPS - ADD FUNDS

1. Go to Finances -> Add funds, and make your 1st payment. DO NOT use the autobilling for your 1st payment.
2. WAIT 5 minutes for balance to be updated and before you try to buy or port a number.

PORTING FROM VOIPO

1. Log in to your VoIPo account at account.voipo.com.
2. Go to Menu -> Account -> Invoices
3. Print your invoice and save it as PDF/JPG
4. Now log into your voipms portal and go to DID Numbers -> DID portability
5. Look for "If you want to start a porting process from VOIPo, Click here" and click it
6. Fill in the following:

• VOIPo Account number: One of your voipo phone numbers
• Proof of Ownership: upload your voipo invoice
• List of Numbers: list your voipo number(s) you want to bring
• Click "Submit"

Done! The port process takes 1-2 business days an email notification will be send once the port is completed.

SETTING UP YOUR HT

0. Factory reset your HT, press the RESET button located at the rear panel for 7-10 seconds

1. Pick up your phone and dial *** to access into the system configuration menu, once in there press 0 2 and your device will play back its IP address, a number like 192.168.xxx.xxx, write it down

2. Open a new tab on your web browser and type this number, you will be attempting to log into your device's settings. The password to access is admin

3. Once logged in, head to FXS1 tab and fill the following:

• Primary SIP Server:
• SIP User ID:
• Authenticate ID:
• Authenticate Password:
• Name:

4. Extra settings for better performance (might not be available for some models):

• SIP Transport: TCP
• Register Expiration: 5 minutes or 300 seconds
• Enable SIP OPTIONS keep alive: Yes
• Allow incoming SIP messages from SIP Proxy only: Yes
• Use P-Access-Network-Info Header: No
• Use P-Emergency-info Header: No