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User:Joseph.voip.ms/Sandbox

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(Undo revision 9329 by Joseph.voip.ms (talk))
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Un SIP URI est une manière d’appeller une autre personne directement par SIP. En autre mot, un SIP URI est le numéro d’un utilisateur SIP. Un SIP URI ressemble à une adresse e-mail et le format et souvent de ce format:
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{| align="center" style="font-size: 25px;width: 400px; text-align: center"
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{| class="wikitable" style="border: none; background: none;"
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[[SMS | English]]
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! colspan="2"| XX@YY:port
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|
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|-
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|
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! XX
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[[Message_texte  | Français]]
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| Nom d'utilisateur / numéro
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|-
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! YY
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| Hôte / Domaine / IP
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|}
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Exemple: johnsmith@mon-uri.com
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Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice.
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Please note that this feature is for regular customer usage. '''No automation, telemarketing, bulk sending or receiving will be allowed.'''
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 +
 
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__TOC__
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== Important information to know about the SMS Service ==
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* The SMS Service is in '''BETA''' version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to [mailto:support@voip.ms support] so that the developers can get involved if necessary.
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* The SMS Service will be free until further notice.
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* The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.
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* The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.
 +
 
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* VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.
 +
 
 +
* At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.
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* We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.
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* For '''Ported In Numbers''' compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.
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* '''IMPORTANT''': At this time, it is not possible to use a softphone to send or receive messages with our SMS Feature. This has to be done through the SMS Message Center in the Customer Portal at DID Numbers >> [https://www.voip.ms/m/sms.php SMS Message Center] in the Customer Portal or through the SMS portal at [https://sms.voip.ms sms.voip.ms]
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If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.
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== Identifying a SMS DID Number ==
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The first thing you need to know is that this feature is only available for '''local US and Canadian numbers''' at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.
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You can start ordering a DID Number from your portal >> DID Numbers >> [https://www.voip.ms/m/dids.php Order DID] >> Local Numbers >> (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature.
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[[File:SMS 1.png|thumb|none|600px]]
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Une description général d’une adresse SIP peut ce retrouver ici [[wikipedia:SIP URI scheme | SIP URI Scheme]]. Les adresses, auquel elles utilisent le même format utilisateur@domaine...  comme adresse e-mail, peuvent être rejoint par un individu aillant un téléphone passant par internet de vous rejoindre sans passer par un réseau téléphonique publique.
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== Configuring the SMS service ==
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Une adresse SIP peut être utilisé comme destination pour faire un renvoit à un numéro DID de VoIP.ms, une entré rapide dans le botin téléphonique ou pour transférer les appels entrants  à une extension ou un numéro à partir de l’extérieur de nos serveurs.
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# Une option est d’envoyer les appels à un SIP URI externe, via votre numéro DID.
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# La deuxième option est de recevoir les appels via SIP URI. Vous pouvez achever cela en utilisant votre numéro DID ou une extension interne d’un [[Sous Comptes | Sous Compte]].
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# La troisième option est d’utiliser un numéro virtuel.
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Veuillez noter qu’un SIP URI est seulement fonctionnel de sources externes. Cela n’est pas voulu d’être utilisé à l’interne du service VoIP.ms.
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__TOC__
 
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Once purchased the SMS Service needs to be activated on the DID settings, from your portal >> DID Numbers >> Manage DID >> Edit Selection >> SMS.
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== Envoyer les appels à une adresse SIP URI externe ==
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On that section you can activate and configure some forward options for the SMS service.
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Vous pouvez router les appels entrants à votre numéro DID en utilisant une adresse SIP URI d’une autre compagnie. Vous devrez créer une entré ressemblant à votrecompte@VotreAdresseIP auquel vous pourrez mettre cette route à votre DID.  
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[[File:SMS_options.png|thumb|none|600px]]
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: ''Assurez-vous que l’autre compagnie supporte l’utilisation des SIP URI'''
 
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=== Creation d’un nouveau SIP URI ===
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The first action to take is to mark the '''Short Message Service (SMS) service''', by enabling this field the SMS Service will be active and free until further notice.
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Pour faire qu’un SIP URI soit utilisable avec plus d’un numéro DID, utilisez le tag {DID}. L’expression {DID} sera remplacer automatiquement par notre système pour le numéro DID comme listé sous la section "Manage DID section".
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[[Image:Forward.jpg|thumb|none|700px]]
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* '''VoIP.ms SMS Portal''': This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center.  
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; Exemples:
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*'''SMS Email Address''': By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on '''reply''' to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent.  
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: 1{DID}@128.144.122.12
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: Le_Nom_D’[email protected]:5080
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Le_Nom_D’extension @voip.exemple.com
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  To reply the SMS Message via your email it is important to click on Reply and '''DON'T change or modify'''
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  the destination mail "TO" 
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  ([email protected])and the subject E.G [#USXXX] Message sent to 5555555555.
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''Composer une adresse SIP URI ou en utiliser un  comme renvoit ne génère pas de charges (Appels sortants).''
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*'''SMS Forward''': You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number.
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=== Création d’entré dans le botin téléphonique ===
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  The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.
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Un SIP URI peut être associé à un [[phone book]] ou d’une entré abrégé de la même manière que de rentrer un numéro de téléphone.
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Veuillez vérifier [[Répertoire_téléphonique#Comment_cr.C3.A9er_une_entr.C3.A9e_pour_un_SIP_URI | "Comment créer une entrée pour un SIP URI" ]].
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[[Image:Pb entry sipuri.jpg|thumb|none|700px]]
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*'''SMS URL Callback''': By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL:
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'''SIP URI''': Ici vous pouvez soit sélectionner '''Use Existing''' ou '''Create New''' pour assigner le [[SIP URI]] à votre entré de botin téléphonique.
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  '''{ID}''' The ID of the SMS message.
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  '''{TIMESTAMP}''' The date and time the message was received.
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  '''{FROM}''' The phone number that sent you the message
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  '''{TO}''' The DID Number that received the message
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  '''{MESSAGE}''' The content of the message
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  '''Example''': http: //mysite.com/sms.php?to={TO}&from={FROM}&message={MESSAGE}&id={ID}&date={TIMESTAMP}
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Cela remplace l’adresse alphanumérique (come sip:user@provider.exemple.org) avec une abréviation numérique (comme *7501) facilitant la possibilité de composer un SIP URI d’un [[Appareil|Téléphones IP]] offrant seulement un pad numérique.
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*'''URL Callback Retry''': When selected, we will be expecting an "ok" output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the "ok" (without quotes) from your callback page, we will keep sending you the same message every 30 minutes.  
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===  Négotiation de Codec ===
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Once you configure the desired option, click on Apply Changes.
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Quand vous routez vos appels entrants a une adresse SIP URI externe, le système envoit par défaut l’invite avec tout les codecs (uLaw, G729A et GSM).
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== Send and Receive Messages ==
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Dans ce cas, si vous voulez utiliser un codec spécifique (auquel nous supportons), vous devez faire la limitation de votre côté. Par exemple, si vous utilisez un système Asterisk/PBX et vous voulez seulement le codec uLaw fonctionnel, vous devrez ajouter l’objet suivant dans votre trunk:
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: disallow=all
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: allow=ulaw
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== Recevoir des appels entrants d’un SIP URI ==
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===SMS Message Center===
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=== Utilisant votre numéro DID ===
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To start using the service you will need to use the SMS Message Center, from your portal >> DID Numbers >> [https://www.voip.ms/m/sms.php SMS Message Center].  
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Vous pouvez recevoir des appels SIP URI utilisant le format suivant {Number}@sip.voip.ms .Cela peut être utilisé avec votre numéro local du Canada ou États-Unis, pour qu’il soit rejoignable de l’extérieur.  
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[[Image:Did.jpg|thumb|none|700px]]
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Ce format d’adresse SIP est utilisé par des services comme [[wikipedia:SIP Broker]] pour rejoindre des clients VoIP.ms.
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For Mobile Devices please use [https://sms.voip.ms/ sms.voip.ms] as a complete all in one solution.  
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''' Nous avons été mit au courrant que le service SIP Broker ne fonctionne pas correctement. Cela est hors de notre contrôle. '''
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From the SMS Message Center you can check your SMS History, send and receive SMS messages.  
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Une autre variance, étant aussi valide, est de spécifier le serveur VoIP.ms auquel votre numéro DID est situé.
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[[File:SMS.png|thumb|none|600px]]
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'''Veuillez noter que l’option de composer sip.voip.ms est plus fiable que d’utiliser le serveur vu que vous n’aurez pas besoin de spécifier le point de présence. En utilisant le serveur à la place, vous devrez composer le serveur que le numéro utilise pour que cela fonctionne correctement. '''
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*'''Search Range''': Select a Date Range of your SMS History. You can select a time period by marking the "Show Details" field and the text messages will be displayed.
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=== Utiliser l’extension interne de votre sous-compte ===
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*'''Search Filter''': You can filter your Search by DID, Contact and Type (Sent, Received and Both).
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Quand vous assignez une extension interne à votre [[Sous-comptes|sous-compte]], cela peut être également utilisé comme adresse SIP URI externe. Par exemple, si votre extension est 2, vous pourriez la rejoindre directement d’un autre réseau avec le URI:  [email protected] .
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:(Rmplacez houston.voip.ms par le serveur votre sous-compte s’enregistre. 100000 par votre identifiant de compte et le 2 par l’extension interne de votre sous-compte).  
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*'''Send New SMS Messages''': Another window will open by clicking here in order to create a new SMS Message.
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Important: Aucun filtrage d’appel peut être appliqué ni de route spécial (renvoit d’appel) à un appel SIP URI direct. Les appels arriveront directement au sous-compte en question.  
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*'''Delete Selected Messages''': This action will delete any messages that you have selected, by clicking on the box next to them. '''This action cannot be undone.'''
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[[Image:Extension.jpg|thumb|none|700px]]
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=== Utiliser un iNum ===
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*'''Delete All Messages''': Delete ALL your SMS Messages, both sent and received. '''This action cannot be undone.'''
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N’importe quel numéro iNum (de n’importe quel fournisseur) est un SIP URI. Seulement ajouter @sip.inum.net
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Par exemple, l’iNum 883510009999999 deviendra:
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*'''Checking a Message''': To check a received SMS Message just click it directly in order to display the information.
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=== Utiliser un numéro virtuel ===
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===Create a New SMS Message===
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Un numéro SIP virtuel est similaire à un numéro DID. La grande différence est qu’un numéro Virtuel n’est pas accessible par "PSTN".  Ces numéros virtuels peuvent seulement être rejoint via "SIP URI" par internet. Par exemple, si vous avez un numéro DID avec un autre fournisseur supportant les renvoit par SIP URI, vous pourriez faire un renvoit d’appel de ce fournisseur à votre numéro virtuel comme tout autre numéro.
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[[File:SMS41.png|thumb|none|600px]]
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Tout numéro virtuel consiste de la numérotation suivante: chiffres: 11 + CodeduCompte + 3 numéro de votre choix pour un total de 11 chiffres. Le URI final sera le numéro suivit du signe @ a l’un de vos serveur. Si vous avez l’intention d’envoyer les appels à un téléphone ou un adapteur, vous devrez le pointer au bon serveur.
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: Exemple SIP URI: [email protected]
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You can create a new '''SMS Message''' we will explain you all the parameters you can find on this section:  
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[[Image:Virtualsip.jpg|thumb|none|700px]]
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* '''DID''': If you have more than one DID Number you can select any of the numbers available to send your message.  
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* '''Contact''': The destination phone number or if you have a [[Phone book|Phone book entry]] start typing the name and the system will display the information if available.
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* '''Message''': You can create your message on that field, please note that you have up to 160 characters.
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[[category:guides en français]]
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Then click on 'Send Message' to send the SMS.

Revision as of 16:30, 2 May 2018

English

Français

Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice.

Please note that this feature is for regular customer usage. No automation, telemarketing, bulk sending or receiving will be allowed.


Contents


Important information to know about the SMS Service

  • The SMS Service is in BETA version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to support so that the developers can get involved if necessary.
  • The SMS Service will be free until further notice.
  • The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.
  • The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.
  • VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.
  • At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.
  • We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.
  • For Ported In Numbers compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.
  • IMPORTANT: At this time, it is not possible to use a softphone to send or receive messages with our SMS Feature. This has to be done through the SMS Message Center in the Customer Portal at DID Numbers >> SMS Message Center in the Customer Portal or through the SMS portal at sms.voip.ms 
If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.

Identifying a SMS DID Number

The first thing you need to know is that this feature is only available for local US and Canadian numbers at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.

You can start ordering a DID Number from your portal >> DID Numbers >> Order DID >> Local Numbers >> (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature.

SMS 1.png

Configuring the SMS service

Once purchased the SMS Service needs to be activated on the DID settings, from your portal >> DID Numbers >> Manage DID >> Edit Selection >> SMS.

On that section you can activate and configure some forward options for the SMS service.

SMS options.png


The first action to take is to mark the Short Message Service (SMS) service, by enabling this field the SMS Service will be active and free until further notice.

  • VoIP.ms SMS Portal: This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center.
  • SMS Email Address: By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on reply to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent. 
 To reply the SMS Message via your email it is important to click on Reply and DON'T change or modify 
 the destination mail "TO"  
 ([email protected])and the subject E.G [#USXXX] Message sent to 5555555555.
  • SMS Forward: You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number. 
 The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.
  • SMS URL Callback: By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL: 
 {ID} The ID of the SMS message.
 {TIMESTAMP} The date and time the message was received.
 {FROM} The phone number that sent you the message
 {TO} The DID Number that received the message
 {MESSAGE} The content of the message
 Example: http: //mysite.com/sms.php?to={TO}&from={FROM}&message={MESSAGE}&id={ID}&date={TIMESTAMP}
  • URL Callback Retry: When selected, we will be expecting an "ok" output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the "ok" (without quotes) from your callback page, we will keep sending you the same message every 30 minutes.

Once you configure the desired option, click on Apply Changes.

Send and Receive Messages

SMS Message Center

To start using the service you will need to use the SMS Message Center, from your portal >> DID Numbers >> SMS Message Center.

For Mobile Devices please use sms.voip.ms as a complete all in one solution.

From the SMS Message Center you can check your SMS History, send and receive SMS messages.

SMS.png
  • Search Range: Select a Date Range of your SMS History. You can select a time period by marking the "Show Details" field and the text messages will be displayed.
  • Search Filter: You can filter your Search by DID, Contact and Type (Sent, Received and Both).
  • Send New SMS Messages: Another window will open by clicking here in order to create a new SMS Message.
  • Delete Selected Messages: This action will delete any messages that you have selected, by clicking on the box next to them. This action cannot be undone.
  • Delete All Messages: Delete ALL your SMS Messages, both sent and received. This action cannot be undone.
  • Checking a Message: To check a received SMS Message just click it directly in order to display the information.

Create a New SMS Message

SMS41.png

You can create a new SMS Message we will explain you all the parameters you can find on this section:

  • DID: If you have more than one DID Number you can select any of the numbers available to send your message.
  • Contact: The destination phone number or if you have a Phone book entry start typing the name and the system will display the information if available.
  • Message: You can create your message on that field, please note that you have up to 160 characters.

Then click on 'Send Message' to send the SMS.

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