Media5 Mediatrix C7 and 4100
From VoIP.ms Wiki
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== Enabling the telephony ports registration == | == Enabling the telephony ports registration == | ||
| - | * Go to | + | * Go to '''SIP''' |
| - | * Go to | + | * Go to '''Registrations''' sub-menu |
| - | * For each analog port to register | + | * For each analog port to register: |
| - | * In the '''Friendly Name | + | ** In the '''Username''' column, enter the assigned VoIP.ms username |
| - | * | + | ** In the '''Friendly Name''' column, enter the name you want to present when placing calls (not mandatory) |
| - | * Click | + | ** In the '''Register''' column, select '''Enable''' from the drop-down list |
| + | * Click '''Apply''' | ||
| - | '''Depending on the model and the number of lines, you may configure | + | '''Depending on the model and the number of lines, you may configure 1 to 24 ports''' |
[[File:Mediatrix_credentials_01.png]] | [[File:Mediatrix_credentials_01.png]] | ||
Revision as of 12:12, 12 September 2017
Connecting the Mediatrix device to your network
The Mediatrix C7 and Mediatrix 4100 series have two Ethernet ports:
- ETH1 (or WAN in the 4102): connect the unit to your network through this port, it is set to get an IP address from a DHCP server.
- ETH2 (or LAN in the 4102): by default it has IP 192.168.0.10, this port can be used to directly manage the device.
If the Power LED is on, the device has an IP address, in such case:
- Connect a phone to one of the telephony ports and Dial: *#*0
- The system will playback the IP address the device has (Example: 192.168.1.2)
If the Power LED is blinking, the unit has not received an IP address.
- Check the network cable
- Check if the port in your network switch is active
- If the problem remains then use the second Ethernet port to directly connect your computer to the unit.
Connecting to the Mediatrix GUI for the first time
Using your favorite web browser from a computer on the same network, open the IP address the device got from the DHCP server.Example: http://192.168.1.2
- Default username: public
- Default passowrd: <Empty> (no password by default)
Setting the VoIP.ms server FQDN
- Go to SIP
- Go to Servers sub-menu
- In the Registrar host field, enter the registrar FQDN associated to your account. Example: server.voip.ms
- In the Proxy host field, enter the proxy FQDN associated to your account. Example: server.voip.ms
- Click Apply
Restarting required services
After setting the VoIP.ms servers in the SIP --> Servers sub-menu a services restart is required in order to correctly apply the new parameters:
- Click on the restart required services link at the top of the page
Enabling the telephony ports registration
- Go to SIP
- Go to Registrations sub-menu
- For each analog port to register:
- In the Username column, enter the assigned VoIP.ms username
- In the Friendly Name column, enter the name you want to present when placing calls (not mandatory)
- In the Register column, select Enable from the drop-down list
- Click Apply
Depending on the model and the number of lines, you may configure 1 to 24 ports
Setting the VoIP.ms credentials
- Go to the SIP menu
- Go to the Authentication sub-menu
- Click on the Edit All Entries button
- Set the Criteria to: Endpoint
- Set the telephony port to register using the Endpoint dropdown list
- Set the Validate Realm to Disable
- Seize the VoIP.ms account/sub-account username in the Username field
- Seize the VoIP.ms account/sub-account password in the Password field
- Click on the Apply & Refresh Registration button
Setting the the Auto-Routing to support VoIP.ms username format
- Go to the Call Router menu
- Go to the Auto-routing sub-menu
- Make sure that Auto-routing is set to Enable
- Criteria Type: Select SIP Username from the dropdown list
- Click on the Apply button
Validating that the Call Router is correctly set
- Go to the Call Router menu
- Go to the Status sub-menu
- Make sure that the Auto Type routes are displayed in the Route box
- At this point you should be able to place and receive calls through your device
Disabling G.711 a-law codec (North America)
- Go to the Media menu
- Go to the Codecs sub-Menu
- Disable G.711 a-law for both Voice and Data
- Click on the Apply button
- A services restart will be required
Setting Dial Patterns (DTMF Maps)
In order to be able to use feature codes (e.g. *97 for voicemail), the proper DTMF map must be added to the Mediatrix configuration.
- Go to the Telephony menu
- Go to the DTMF Maps sub-menu.
- 2nd row of the table: seize *xx in the DTMF Map field
- 2nd row of the table: seize x in the Transformation field
- Click on the Apply button
Setting a time server
If your DHCP server does not provide an SNTP Server, you can configure it manually.
- Go to the Network menu
- Go to the Host sub-menu
- Scroll down to the SNTP Configuration box
- Select Static from the drop down list for SNTP Configuration Source
- Set to Primary SNTP parameter to pool.ntp.org, or any other SNTP server.
- Click on the Apply button
Reference material
You can always refer to the Mediatrix official guides to correctly set your unit:
Specific Technical Bulletins:
- DGW 2.0 Basic Network Configuration Guide
- DGW 2.0 Basic SIP Endpoint Registration Configuration Guide
