Grandstream HT801v2 - VoIP.ms Wiki

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Grandstream HT801v2

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This guide is intended to assist with the process of configuring a '''Grandstream HandyTone HT801v2''' for use with [[VoIP.ms]] services. This device and its single-line counterpart (HT801v2)—along with their "v1" predecessors—have been the [[ATA Devices#Most Popular ATA Devices|most widely-used ATAs]] by our customers in recent years, according to internal network analytics.
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This guide explains how to configure a '''Grandstream HandyTone HT801v2''' for use with VoIP.ms services. The HT801v2 is a compact, single-port Analog Telephone Adapter (ATA) that allows users to connect a traditional analog phone or fax machine to the VoIP.ms network. Along with the two-port HT802v2 and their previous-generation counterparts, it has remained one of the [[ATA Devices#Most Popular ATA Devices|most commonly used ATA devices]] among VoIP.ms customers in recent years, based on internal network analytics.
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=== Device details ===
=== Device details ===

Latest revision as of 20:33, 18 June 2026

This guide explains how to configure a Grandstream HandyTone HT801v2 for use with VoIP.ms services. The HT801v2 is a compact, single-port Analog Telephone Adapter (ATA) that allows users to connect a traditional analog phone or fax machine to the VoIP.ms network. Along with the two-port HT802v2 and their previous-generation counterparts, it has remained one of the most commonly used ATA devices among VoIP.ms customers in recent years, based on internal network analytics.

Contents

Device details

The HT801v2 is an easy-to-use, single-port Analog Telephone Adapter (ATA) designed for residential users, small offices, and large-scale commercial IP voice deployments. Featuring an ultra-compact form factor measuring 10×10×2.95cm and weighing 102g, the device provides a simple and cost-effective way to integrate a traditional analog telephone or fax machine into a modern VoIP environment. Despite its small size, the HT801v2 offers a comprehensive feature set, including:

  • Support for a single SIP profile through a dedicated FXS (RJ11) port, compatible with both VoIP.ms DIDs and sub-accounts
  • Incoming and outgoing Caller ID with support for a wide range of caller ID formats
  • A 10/100 Mbps auto-sensing Ethernet (RJ45) network port
  • Automatic SIP server failover to maintain service continuity should the primary server become unavailable
  • Advanced telephony features including call transfer, call forwarding, call waiting, hold, do-not-disturb, message waiting indication, multilingual prompts, and flexible dialplans
  • Optional TLS and SRTP encryption protocols to secure calls and accounts
  • Fax over IP capability using T.38 fax relay with automatic fallback to G.711 pass-through

Configuring your device

FXS Port 1 General Settings > Account Registration

Prerequisites

  • Grandstream HT801v2
  • Latest firmware installed (Grandstream site) (We you use firmware version 1.0.11.4 or later.)
  • VoIP.ms account with a configured DID and a sub-account
  • Internet access via Ethernet
  • Phone or fax device connected to FXS Port 1

Logging into the web interface

Connect the HT801v2 to your network and power it on.
  • Pick up the connected phone, dial: * * * 0 2 (Star Star Star 0 2)

The ATA will read its IP address. Open a browser and go to that IP (e.g., http://192.168.1.50).

Login
  • Username: admin
  • Password: found on device label (or as set by you)

General Settings (FXS PORT1)

FXS Port 1 General Settings > Network Settings

Account Registration

  • Account Active: ✅ Checked
  • Primary SIP Server: popserver.voip.ms (or your nearest VoIP.ms POP) eg: montreal1.voip.ms
  • Prefer Primary SIP Server Yes
  • Outbound Proxy popserver.voip.ms (Same as the Primary SIP Server)
  • Backup Outbound Proxy This is optional you can enter a different VoIP.ms PoP Server location. eg: toronto2.voip.ms
  • Prefer Primary Outbound Proxy: Check the box, only if you entered a backup Outbound Proxy
  • SIP User ID Your VoIP.ms sub-account username
  • SIP Authenticate ID Same as SIP User ID
  • SIP Authentication Password Your sub-account password

Network Settings

  • DNS Mode: A Record
  • NAT Traversal Keep-Alive
Click Save and Apply.

SIP Settings Tab

FXS Port 1 Advanced Settings > Security Settings

SIP Basic settings

  • SIP Registration: Yes
  • Register Expiration: 2 (minutes)
  • Enable SIP OPTIONS Keep Alive: Yes
  • Local SIP Port: 5060 (change if multiple ATAs)
Disable extra headers:
  • Privacy Header → No
  • P-Preferred-Identity Header → No
  • P-Access-Network-Info → No
  • P-Emergency-Info → No

Codec Settings Tab

Preferred Vocoder (in all sessions): G722, (G.711 μ-law) then set G711 for the rest.

Advanced Settings

Check SIP User ID for Incoming INVITE: Enabled
Allow incoming SIP messages from SIP proxy only: Enabled

Faxing

FXS Port 1 Call Features Settings
Ensure options like Enable‑Call‑Waiting, Caller‑ID, and Tone are unchecked — avoiding disruptions during fax sessions.
Security Settings: Enable Allow incoming packets from SIP proxy only to restrict access to VoIP.ms servers.
Under Call Settings
Disable Local Call Features: Yes
  • Enable-Call-Waiting: uncheck
  • Enable-Call-Waiting-Caller-ID: uncheck
  • Enable-Call-Waiting-Tone: uncheck
Under Call Features Settings:
  • Set Enable Local Call Features No to prevent unintended feature code usage via the fax machine.
Under Codec Settings:
  • Fax Mode: T.38 (if you are using it for faxing with a VoIP.ms FAX POP server)
  • T.38 Max Bit Rate: 14400 bps
  • Jitter Buffer: Fixed, High
Under Analog Signal Line Configuration
  • Enable Line Echo Canceller (LEC) → Check

Testing

Reboot the ATA after applying settings.
Check Status tab → Registration should be Yes.
Dial: 4443 for a Voice Echo Test.

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