User:Roy/Sandbox

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Revision as of 22:40, 9 September 2019 (view source) Roy (Talk | contribs) (→Echo test) ← Older edit		Latest revision as of 18:26, 4 August 2025 (view source) Roy (Talk | contribs)
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-	__TOC__	+	==HOW DOES THIS WORK?==
		+	You can use our service to place and receive calls just using your internet connection, no matter where you are as long as you have internet. You can use an IP phone, ATA adapter (to use a traditional phone) or a softphone (an App installed on your cellphone or PC)
		+	==RATES==
		+	VoIP.ms is a prepaid service where you add funds to your account ($15 USD min) and the following rates are deducted from it:
-	=Echo test=	+	You only pay a monthly fee for each of your numbers + in/out minutes usage.
-	In order to test your phone number - no matter if they were bought from our stock or ported in from other carriers - you can use our '''"Echo test"''' or '''"Sound quality test"''' tool. When using this tool you are routing and sending all your incoming calls from external carriers into a recording/tool that it is allocated in our server and system.	+	'''Monthly fee for the phone number'''
-	All those incoming calls won't be sent to your device, so when testing incoming calls, if you are able to reach this recording/tool all the time you call your VoIP.ms number from external carriers, this means your number is working fine within our network.	+	*Per minute plan:<br>
		+	$0.85 USD Monthly + $0.009 USD per minute inbound<br>
		+	$0.01 USD outbound per minute for US/CAN<br>
-	We encourage to test all your new phone numbers either if they were bought from our stock or ported in	+	*Flat rate plan:<br>
-	from external carriers.	+	$4.25 USD Monthly, 3500 free inbound minutes<br>
		+	$0.01 USD outbound per minute for US/CAN<br>
-	In order to test your phone number follow these steps:	+	SMS/MMS rates:<br>
		+	$0.0075 USD per SMS<br>
		+	$0.02 USD per MMS<br>
		+	==FIRST STEPS - ADD FUNDS==
		+	1. Go to Finances -> Add funds, and make your 1st payment. DO NOT use the autobilling for your 1st payment.<br>
		+	2. WAIT 5 minutes for balance to be updated and before you try to buy or port a number.<br>
		+	==PORTING FROM VOIPO==
		+	1. Log in to your VoIPo account at account.voipo.com.<br>
		+	2. Go to Menu -> Account -> Invoices<br>
		+	3. Print your invoice and save it as PDF/JPG<br>
		+	4. Now log into your voipms portal and go to DID Numbers -> DID portability<br>
		+	5. Look for "If you want to start a porting process from VOIPo, Click here" and click it<br>
		+	6. Fill in the following:<br>
		+	*VOIPo Account number: One of your voipo phone numbers
		+	*Proof of Ownership: upload your voipo invoice
		+	*List of Numbers: list your voipo number(s) you want to bring
		+	*Click "Submit"
-	'''1.''' Login into your customer portal and head to '''DID Numbers>> Manage DIDs''' section and click on the orange icon with a pen.<br>	+	'''Done! The port process takes 1-2 business days an email notification will be send once the port is completed.'''
-	[[File:EditDID.png|thumb|none|600px]]	+	==SETTING UP YOUR HT==
		+	0. Factory reset your HT, press the RESET button located at the rear panel for 7-10 seconds
		+	1. Pick up your phone and dial *** to access into the system configuration menu, once in there press 0 2 and your device will play back its IP address, a number like 192.168.xxx.xxx, write it down
-	'''2.''' Under '''"Routing"''' tab, mark '''"System"''' checkbox and from the dropdown menu choose '''"Sound quality test"''' and apply changes	+	2. Open a new tab on your web browser and type this number, you will be attempting to log into your device's settings. The password to access is admin
-	[[File:Routing echo.png|thumb|none|600px]]	+
-	'''3.''' Once your phone number is routed to '''echo test/sound quality test''', you can call your VoIP.ms number always from external carriers for better results.	+	3. Once logged in, head to FXS1 tab and fill the following:
-	[[File:Sound quality test.png|thumb|none|600px]]	+	*'''Primary SIP Server:'''
		+	*'''SIP User ID:'''
		+	*'''Authenticate ID:'''
		+	*'''Authenticate Password:'''
		+	*Name:
-	'''Finally,''' you can check your incoming call attempts from your CDR - at '''CDR & Reports>> Call details record'''. All your success and failed calls will be shown in here:	+	4. Extra settings for better performance (might not be available for some models):
-	[[File:Echo test CDR.png|thumb|none|600px]]	+	*SIP Transport: TCP
-		+	*Register Expiration: 5 minutes or 300 seconds
-	==Echo test failed==	+	*Enable SIP OPTIONS keep alive: Yes
-	If your incoming call tests are not showing up in your CDR and you were not able to reach this recording/tool, it means your carrier wasn't able to reach us.	+	*Allow incoming SIP messages from SIP Proxy only: Yes
		+	*Use P-Access-Network-Info Header: No
		+	*Use P-Emergency-info Header: No

---

Latest revision as of 18:26, 4 August 2025

Contents 1 HOW DOES THIS WORK? 2 RATES 3 FIRST STEPS - ADD FUNDS 4 PORTING FROM VOIPO 5 SETTING UP YOUR HT

HOW DOES THIS WORK?

You can use our service to place and receive calls just using your internet connection, no matter where you are as long as you have internet. You can use an IP phone, ATA adapter (to use a traditional phone) or a softphone (an App installed on your cellphone or PC)

RATES

VoIP.ms is a prepaid service where you add funds to your account ($15 USD min) and the following rates are deducted from it:

You only pay a monthly fee for each of your numbers + in/out minutes usage.

Monthly fee for the phone number

• Per minute plan:
  

$0.85 USD Monthly + $0.009 USD per minute inbound
$0.01 USD outbound per minute for US/CAN

• Flat rate plan:
  

$4.25 USD Monthly, 3500 free inbound minutes
$0.01 USD outbound per minute for US/CAN

SMS/MMS rates:
$0.0075 USD per SMS
$0.02 USD per MMS

FIRST STEPS - ADD FUNDS

1. Go to Finances -> Add funds, and make your 1st payment. DO NOT use the autobilling for your 1st payment.
2. WAIT 5 minutes for balance to be updated and before you try to buy or port a number.

PORTING FROM VOIPO

1. Log in to your VoIPo account at account.voipo.com.
2. Go to Menu -> Account -> Invoices
3. Print your invoice and save it as PDF/JPG
4. Now log into your voipms portal and go to DID Numbers -> DID portability
5. Look for "If you want to start a porting process from VOIPo, Click here" and click it
6. Fill in the following:

• VOIPo Account number: One of your voipo phone numbers
• Proof of Ownership: upload your voipo invoice
• List of Numbers: list your voipo number(s) you want to bring
• Click "Submit"

Done! The port process takes 1-2 business days an email notification will be send once the port is completed.

SETTING UP YOUR HT

0. Factory reset your HT, press the RESET button located at the rear panel for 7-10 seconds

1. Pick up your phone and dial *** to access into the system configuration menu, once in there press 0 2 and your device will play back its IP address, a number like 192.168.xxx.xxx, write it down

2. Open a new tab on your web browser and type this number, you will be attempting to log into your device's settings. The password to access is admin

3. Once logged in, head to FXS1 tab and fill the following:

• Primary SIP Server:
• SIP User ID:
• Authenticate ID:
• Authenticate Password:
• Name:

4. Extra settings for better performance (might not be available for some models):

• SIP Transport: TCP
• Register Expiration: 5 minutes or 300 seconds
• Enable SIP OPTIONS keep alive: Yes
• Allow incoming SIP messages from SIP Proxy only: Yes
• Use P-Access-Network-Info Header: No
• Use P-Emergency-info Header: No