Fanvil Device Management Cloud System (FDMCS) - VoIP.ms Wiki

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Fanvil Device Management Cloud System (FDMCS)

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FDMCS(Fanvil Device Management Cloud Service),It is a cloud server website used to manage the devices deployed in the network. FDMCS is deployed on the top level of the user network, and devices in the same-level network or sub-network are registered to FDMCS and accept the unified management of FDMCS. FDMCS has a built-in ACS server, which communicates with the equipment (CPE) for command management through the TR069 protocol. FDMCS supports device configuration, fault checking, and firmware or configuration file upgrades.
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FDMCS(Fanvil Device Management Cloud Service, is a cloud server website used to manage the devices deployed in the network. FDMCS is deployed on the top level of the user network, and devices in the same-level network or sub-network are registered to FDMCS and accept the unified management of FDMCS. FDMCS has a built-in ACS server, which communicates with the equipment (CPE) for command management through the TR069 protocol. FDMCS supports device configuration, fault checking, and firmware or configuration file upgrades.
'''URL''': https://fdmcs.fanvil.com/
'''URL''': https://fdmcs.fanvil.com/
= Add Sites =
= Add Sites =
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You can create multiple sites under your organization. Its also possible to create template config per sites in order to have different parameters that will affect a group of devices at the same time. Example, images, Key config/Layout/Speed dial etc.  
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Organize your deployment and management. You can create multiple sites under your organization. It also possible to create templates config per sites in order to have different parameters that will affect a group of devices at the same time. Example, images, Key config/Layout/Speed dial etc.  
: Go to '''"Site"''' on the left menu, then on the upper tab, click on '''"Add"'''.
: Go to '''"Site"''' on the left menu, then on the upper tab, click on '''"Add"'''.
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: [[File:FDMCS_Site_Menu_Add.png|border|700px]]
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You can either choose to create individual sites or have one that has Parent.
You can either choose to create individual sites or have one that has Parent.
:* '''Site Name''': Enter your site name.
:* '''Site Name''': Enter your site name.
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:* '''Parent Site''': If its related to the default one or choose the parent. ''(Generally click on default if you they are all under your :* '''main organization)''
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:* '''Parent Site''': If it related to the default one or choose the parent. ''(Generally click on default if they are all under your :* '''main organization)''
:* '''Network Segment''':   
:* '''Network Segment''':   
:* '''Site Description''': Enter a description for your own usage.  
:* '''Site Description''': Enter a description for your own usage.  
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: [[File:FDMCS_Site_Menu_Add_Popup.png|border|300px]]
= Add a SIP Server =
= Add a SIP Server =
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: Click on the corner right '''[Add]''' button.
: Click on the corner right '''[Add]''' button.
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: [[File:FDMCS_Account_SIP.png|border|700px]]
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:* '''Server Name''': Enter a name per instance Montreal3
:* '''Server Name''': Enter a name per instance Montreal3
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:* '''Proxy Server Address''': Leave it empty.
:* '''Proxy Server Address''': Leave it empty.
:* '''Proxy Server Port''': Leave it empty.
:* '''Proxy Server Port''': Leave it empty.
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: [[File:FDMCS_Account_SIP_Add.png|border|500px]]
= Add an user SIP Account =
= Add an user SIP Account =
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: Click on the corner right '''[Add]''' button.  
: Click on the corner right '''[Add]''' button.  
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: [[File:FDMCS_Account_SIPAccount.png|border|700px]]
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: On this page be sure you have clicked on '''"More"''' to show all fields.  
: On this page be sure you have clicked on '''"More"''' to show all fields.  
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:* '''Proxy Password''': Leave it empty.
:* '''Proxy Password''': Leave it empty.
:* '''Voice Message Number''': Enter *97 ''(Star 97)''
:* '''Voice Message Number''': Enter *97 ''(Star 97)''
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: [[File:FDMCS_Account_AccountSIP_Add.png|border|500px]]
= Adding a device =  
= Adding a device =  
Go to "Device" on the left menu, and click on the corner right '''[Add]''' button.  
Go to "Device" on the left menu, and click on the corner right '''[Add]''' button.  
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: [[File:FDMCS_Device.png|border|700px]]
:* '''MAC Address''': Enter the MAC address under the phone
:* '''MAC Address''': Enter the MAC address under the phone
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:* '''Bind Account''': Link the SIP account you have created.  
:* '''Bind Account''': Link the SIP account you have created.  
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: [[File:FDMCS_Device_Add.png|border|500px]]
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= Creating a commin config =  
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= Creating a common config =  
Since all the device you will link on VoIP.ms wil need to have the same config.  
Since all the device you will link on VoIP.ms wil need to have the same config.  
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Go to "Config" on the left menu, and "Common Config", then click on the corner right '''[Add]''' button.  
Go to "Config" on the left menu, and "Common Config", then click on the corner right '''[Add]''' button.  
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: [[File:FDMCS_Common.png|border|700px]]
:* '''Config Name''': Name it the way you want eg: "Global Config"
:* '''Config Name''': Name it the way you want eg: "Global Config"
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:* '''Auto Config''': Yes
:* '''Auto Config''': Yes
Then click "OK"
Then click "OK"
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: [[File:FDMCS_Common_Add.png|border|400px]]
Once done, where the template you have created, click on the "Gear" option.  
Once done, where the template you have created, click on the "Gear" option.  

Latest revision as of 16:16, 14 March 2023

FDMCS(Fanvil Device Management Cloud Service, is a cloud server website used to manage the devices deployed in the network. FDMCS is deployed on the top level of the user network, and devices in the same-level network or sub-network are registered to FDMCS and accept the unified management of FDMCS. FDMCS has a built-in ACS server, which communicates with the equipment (CPE) for command management through the TR069 protocol. FDMCS supports device configuration, fault checking, and firmware or configuration file upgrades.

URL: https://fdmcs.fanvil.com/

Contents

Add Sites

Organize your deployment and management. You can create multiple sites under your organization. It also possible to create templates config per sites in order to have different parameters that will affect a group of devices at the same time. Example, images, Key config/Layout/Speed dial etc.

Go to "Site" on the left menu, then on the upper tab, click on "Add".
FDMCS Site Menu Add.png

You can either choose to create individual sites or have one that has Parent.

  • Site Name: Enter your site name.
  • Parent Site: If it related to the default one or choose the parent. (Generally click on default if they are all under your :* main organization)
  • Network Segment:
  • Site Description: Enter a description for your own usage.
FDMCS Site Menu Add Popup.png

Add a SIP Server

Go to "Account" on the left menu, then click on "Account", then on the upper tab, click on "SIP Server".
Click on the corner right [Add] button.
FDMCS Account SIP.png


  • Server Name: Enter a name per instance Montreal3
  • Domain Name: Leave it empty.
  • Primary Server: Leave it empty.
  • Server Address: Enter your preferred pop server, eg: YourPreferredPoP.voip.ms
  • Server Port: Enter 5060. Note that you can also use one of our alternative ports such as 5080 or 42872.
  • Transport Protocol: Enter UDP. Note that you can use TCP or if you want to use call encryption use TLS (Note you need to force the SRTP if you are using TLS and enble SIP Encryption on your sub-account)
  • Proxy Server Address: Leave it empty.
  • Proxy Server Port: Leave it empty.
FDMCS Account SIP Add.png

Add an user SIP Account

Go to "Account" on the left menu, then click on "Account".

Click on the corner right [Add] button.
FDMCS Account SIPAccount.png
On this page be sure you have clicked on "More" to show all fields.
  • Account Name: The name you would like to name this account
  • Server Name: Choose one of the SIP Server you have created previously.
  • User Number: Enter your VoIP.ms sub-account username ######_SubAccount
  • Display Name*: Your outbound "CALLERID NAME", in Capital letters, Not longer than 15 characters, spaces are allowed
  • User Authentication: Enter your VoIP.ms sub-account username ######_SubAccount
  • Auth Password: Enter your sub-account password
  • Proxy User: Leave it empty.
  • Proxy Password: Leave it empty.
  • Voice Message Number: Enter *97 (Star 97)
FDMCS Account AccountSIP Add.png

Adding a device

Go to "Device" on the left menu, and click on the corner right [Add] button.

FDMCS Device.png
  • MAC Address: Enter the MAC address under the phone
  • Device Name: Enter a device name (for your own reference and for searchability in the FDMCS plateforme)
  • Model: The exact model number you wil find on the corner right under the phone on a black sticker.
  • Site: Choose where you want to deploy this phone, if its on your main SITE or any other site you have created.
  • Select a server: Select the SIP server you want to link this.
  • Bind Account: Link the SIP account you have created.
FDMCS Device Add.png

Creating a common config

Since all the device you will link on VoIP.ms wil need to have the same config. Its also possible to create individual config per IP Phone if you want to customise it,

Go to "Config" on the left menu, and "Common Config", then click on the corner right [Add] button.

FDMCS Common.png
  • Config Name: Name it the way you want eg: "Global Config"
  • Config Type: You can choose " By site" template to affect these config to all sites and sub sites
  • Push Sites: Default
  • Auto Config: Yes

Then click "OK"

FDMCS Common Add.png

Once done, where the template you have created, click on the "Gear" option.

On the left menu, click on "Line", then the upper tab "SIP", and find "Register Settings".

  • Activate: Check the box and set the toggle to Yes.

Where SIP Server 1

  • Registration Expiration: enter 60, for 60 seconds.

Now go to the section "Basic Settings" section.

  • Voice Message Number: check the box and type "*97" (Star *97)

Now go to the section "Codecs Settings" section.

  • Enabled Codecs: Check the box and choose "G722". (Be sure the codec G722 is enabled on your sub-account setting under Advanced settings)

Now go to the section "Advanced Settings" section.

  • DNS Mode: Check the box and choose "DNS A".

Replicate these for all Line SIP1/2/etc..

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