Fanvil X6U - VoIP.ms Wiki

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Fanvil X6U

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(Created page with "File:Fanvil-X6U-VoIPms.jpg‎ =Configuration Detail= =Find the IP address= Once you have connected your device to your local connection, it will be necessary to obtain t...")
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[[File:Fanvil-X6U-VoIPms.jpg‎]]
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#REDIRECT [[Fanvil_X6U-V2]]
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=Configuration Detail=
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=Find the IP address=
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Once you have connected your device to your local connection, it will be necessary to obtain the local IP address that was designated for it.
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From your IP phone navigate through the menus to obtain its IP address
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:# Press the button '''"Menu"''' on the phone.
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:# Choose the option '''"Status"''' and press the key '''OK'''
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:# '''ETH IP''' will display the IP address that your router gave to this IP phone. It will be displayed in the following format ###.###.###.### (4 groups of numbers separated by a dot.)
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Now that you have the Local IP address, open it in your preferred web browser and type in the URL bar: http://###.###.###.###.
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=Login=
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Once you have opened the login page, use the following credentials to access to the configuration:
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: '''Username''': admin
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: '''Password''': admin
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''Note that these are the '''default credentials''', if the phone has not been reset, the credentials may be different''.
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Once you see the settings page, go to the following:
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= Line SIP =
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To set the your sub-account to a line, go to the left menu '''"Line"''' and '''"SIP"''' on the top menu.
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Select the line you wish to configure from the drop-down.
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:* '''Line:''' SIP1
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==Register Settings ==
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:* '''Activate:''' '''[x]''' Check the box
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:* '''Username:''' Enter your Sub-account username. ''Eg: ######_SubAccount''
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:* '''Display Name''': Enter your outbound caller ID name. '''''(See the requirements below)'''''.
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<div style="margin-left:50px;
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            padding:8px;
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            border-left: 6px solid rgb(73, 111, 199, 0.8);
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            box-shadow: 5px 4px 4px 4px #f5f5f5;
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            background-color: rgba(73, 111, 199, 0.08);
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            width:58%;">
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'''IMPORTANT'''<br/>
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* We suggest entering your outbound Caller ID Name must be in '''CAPITAL LETTERS'''. ''This will appears more clearly/visible on some devices.'' <br/>
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* You must '''NOT use any special characters'''. ''They will not be displayed and prevent potential outbound call issues.'' <br/>
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* Do '''NOT exceed 15 characters'''. ''Traditional canadian providers will '''not show more than 15 characters'''. We suggest shrinking or adapt the name.''<br/>
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* Spaces are allowed in a caller ID name but count as a caracters. ''(do not exceed 15 chars. in total)''.
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</div>
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:* '''Authentication Name:''' Enter your Sub-account username. ''Eg: ######_SubAccount''
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:* '''Authentication Password:''' Enter your Sub-account password.
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:* '''Realm:''' Your preferred pop server. ''Eg: montreal3.voip.ms''
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:* '''Server Name:''' Enter a name of your choice. It will be used to identify the line on the phone's setting. ''(eg: '''Line:''' '''ServerName@SIP1'''), so you can enter your name or your extension number or even the pop server address.''
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==SIP Server1 ==
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:* '''Server Address:''' Same as realm. Your preferred pop server. Exemple: montreal3.voip.ms
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:* '''Server Port:''' 5060 ''(If you are using call encryption SIP-TLS, use 5061)''
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:* '''Transport Protocol:''' UDP or TCP ''(If you are using call encryption SIP-TLS, use TLS)''
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:* '''Registration Time:''' 60 seconds
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== Basic Settings ==
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:* '''Voice Message Number:''' *97
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== Codecs Settings ==
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: In the box "Enabled Codecs",
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: For a high audio call quality, only leave only G.722. This will ensure to have a High Quality call. You '''must enable''' this codec under your sub-account settings where the '''"Advanced Options"'''. '''The codec G.722 must be checked'''.
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: For normal call quality, you can use G.711.
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== Advanced Settings ==
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:* '''PickUp Number:''' *8
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:* '''RTP Encryption(SRTP):''' Leave it Disabled, or if you are using SIP-TLS use Compulsory
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Click '''[Apply]'''
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Refresh page and see if it shows registered.
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= Set the emergency number =
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Set the emergency number on the phone. Go to the left menu '''"Phone Settings"''', Then '''"Features"''' on the top menu.
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Where '''"Basic Settings >>"''' section:
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:* '''Emergency Call Number:''' 911
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Click '''[Apply]'''
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= Dial out time out =
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to shorten the dialing delay when you dial a number, having picked up the handset or simply being on speaker mode. By default the dialing delay is 10 seconds.
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To shorten it, go the left menu '''"Line"''', then on the top menu on '''"Dial Plan'''".
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Where '''Basic settings''', replace the '''Send after 10 second(s)''': for example '''4''' secondes.
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= Extra keys on screen =
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If you only use 1 SIP account, or more and would like to replace/set the extra line key you may have on the screen. eg: SIP2 SIP3...
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Go the left menu '''"Function Key"''', then on the top menu on '''"Side Key'''".
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Where '''Side Dsskey Settings''':
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:*  '''Sidekey Lable Length''': Middle for more visibility
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:* '''F 1''' and others if you want, set the '''Type to "Line"''' and the column "Line" to the SIP account you want to use. Ex: ...@SIP1.
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You can also set them as a SpeedDial or a BLF key. Note you should at least leave 1 with your primary sip account. It is easier to manage incoming/outgoing call. Use 2 with your primary account to make it easier to switch between 2 calls.
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= BLF/Call Pickup (Intercept an incoming call to another extension.) =
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To monitor another extension using the BLF feature to see if the extension is busy ''"on a call"'' or if an incoming call is being received at their extension.
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:* You '''must request''' the activation of the BLF function on your account. ''(Please contact the technical support through live chat or support ticket.)''
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:* '''Both devices''' must be under the '''same pop server''' in order to have the BLF working and the call pickup (intercept) feature.
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If the user you are monitoring is receiving a call, you will be able to intercept that call while it is being received and not yet answered. You will see the user key blinking.
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To set the extension on your phone, Go to the left menu '''"Function Key"''' >> Top menu '''"Side Key"''':
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:* '''Key:''' Use '''F 2 or other'''. ''(Leave F 1 as your main line SIP1 to make and receive calls)''.
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:* '''Type:''' Select: Memory Key
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:* '''Name:''' The name you would like to label this key on your phone screen.
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:* '''Value:''' The remote full sub-account username. ######_123456.
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:* '''Subtype:''' Select: Presence
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:* '''Line:''' Choose the line where you have connected your sub-account account. ex: ...@SIP1
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:* '''PickUp Number:''' Type *8 ''("star eight")'' followed by the sub-account username " *8######_SubAccount "
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Click '''[Apply]'''
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= Set a Hotline for this phone =
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A hotline is a direct connection in which a call is automatically dialed to a preselected destination without any action being taken by the user when picking up the handset. For example, this could be a phone that directly contacts an emergency number, department or call the cab line by picking up the handset.
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To enable this feature, go to the left Menu '''"Line"''' then '''"SIP"''' on the top menu.
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Select the SIP account you have configured. ''Eg: '''Line''': ...@SIP1.''
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Once done, click on '''"Basic Settings >>"'''.
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:* '''Enable Hotline:''' [x]
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:* '''Hotline Number:''' Enter the phone number to dial directly or the extension number.
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'''As soon as the phone's handset is lifted or the speaker button is activated, the phone will dial this number directly.
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'''
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Click '''[Apply]'''
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If you are using the Hotline, you may want to disable some feature such as the "Call Waiting", "Call Transfer" on the phone to have it more restrictive.
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Go the left menu '''"Phone settings"''', then '''"Basic Settings >>'''".
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:* '''Enable Call Waiting:''' [ ] Uncheck the box.
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:* '''Enable Call Transfer:''' [ ] Uncheck the box.
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:* '''Enable 3-way Conference:''' [ ] Uncheck the box.
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Click '''[Apply]'''
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= Time Setting =
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To set the date and time, go to the left menu "Phone Settings" the the top menu "Time/Date"
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:* '''Time Synchronized via DHCP:''' Yes
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:* '''Primary Time Server :''' 0.pool.ntp.org
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:* '''Time zone:''' Select your time zone
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:* '''12-hour clock:''' Yes ''(Optional) if you prefer to see AM/PM''
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:* '''Location:''' Select location you are in for daylight saving.
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:* '''DST Set Type:''' Select, Automatic.
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Click '''[Apply]'''
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Latest revision as of 15:06, 8 February 2023

  1. REDIRECT Fanvil_X6U-V2
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