Fortinet FortiFone FON-375

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Revision as of 20:21, 10 January 2020

Fortinet FortiFone FON-375

FortiFone is equipped with high-definition audio and reliable performance, enabling efficient and clear conversations. It offers a range of selection from entry-level phones to executive-level phones that offer a variety of features, with programmable line and extension appearances.

Configuration Details

Getting the IP address number

To find the IP Address of your IP Phone you can press the button "Menu", then select the option "Status".

You will be able to see at the section "IP", your IPv4 address.

Login into your device via Web Interface

Open your preferred web browser, as example Google Chrome and put in the url bar http://ThePhoneIPAddress

Setting up your device with your SIP credentials

To register your VoIP.ms Main Account/Sub account, you will need to go on the left navigation bar and click on the tab "Line".

This phone allows you to have up to 5 SIP accounts. You must register 1 SIP main or sub-account per account. For example, you can define 2 accounts separately and they will use different credentials and may display different caller IDs depending on your needs.

Username: This is your SIP main/sub account username.

Display Name: Is your Outbound caller ID Name. We suggest entering it in CAPITAL LETTER, also note that most of landline providers won't displaying more than 15 characters.

Authentification Name: This is your SIP main/sub account username.

Authentification Password: Is your SIP main/sub account password.

Server Name: Your preferred VoIP.ms Servers. Note that to be able to be received incoming calls, your phone needs to be on the same PoP Server as your DID.

Register Address: Your preferred VoIP.ms Servers. Note that to be able to be received incoming calls, your phone needs to be on the same PoP Server as your DID.

Register Port: 5060 or the alternative port 5080 or 42872.

Activate: Needs to be check to be enabled if you want to use this SIP account.

In the Advanced Settings you can validate if the settings is good for :

Transportation Protocole: UDP

And on the SIP Global Settings

Registration timeout: 300

Enabling the SIP-TLS Call Encryption

To activate the call encryption on your account, first of all, you needs to activate this feature on your main/sub account. Please see the wiki here Call encryption|border.

Once your main/sub account is configured to use the SIP traffic Encryption you will need to change two settings of your phone configuration.

Go into your phone admin web portal, then click on the left navigation bay on the button "Line". In the Basic Settings, you need to change the port number.

Register Port: to 5061 or one of our alternative ports such as 5081 or 42873.

Once the previous part is done. You need to go on the below tab "Advanced Settings".

Then Scroll Down and find these parameters:

Transportation Protocole: Choose TLS from the drop-down menu.

RTP Encryption: [Check] the box.

How to change the time setting

Go on the upper navigation bar and click on "Settings". Then, on the left navigation bar "Time & Date".

Time Synchronized via DHCP: Yes

Time zone: Select your time zone by using the drop-down.

Location: Select location you are in for daylight saving.

Primary Server: pool.ntp.org (optional)

Time Format : Hour 24 (optional)

Date Format : YYYY-MM-DD (optional)

Then click on [Confirm] button.