Porting from Skype to VoIP.ms

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[[File:Logo-VoIPms-light.png|left|400px]]
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! Article en Français !! Artículo en Español
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| [https://wiki.voip.ms/article/Transfert_de_num%C3%A9ro_de_Skype_vers_VoIP.ms Français] || [https://wiki.voip.ms/article/Portabilidad_de_Skype_a_VoIP.ms Español]
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This article provides general guidelines on how to start your porting process from Skype to VoIP.ms

== Documentation Requirements ==
 
 
* Service address associated with the number. Note due to industry standards, all US numbers must provide a US address when doing a port.
* Account number. This is typically the username of the skype account 
* PIN if applicable. 
* List of numbers to port. 
* Proof of ownership. A screenshot taken directly from the skype portal, showing the numbers to be ported. This screenshot must be e.signed or handsigned. 


== How to Start The Process ==


'''1. Create an Account and Add Funds''' <br>
Before proceeding with the port request, you will need to create an account on our platform and add funds. This ensures that your service is ready once the number is ported. https://voip.ms/SignUp 

'''2. Request Port-Out Information from Skype''' <br>
You will need to contact Skype and request the port-out details for your phone number. This typically includes: 

* Service address associated with the number (US addresses only) 
* Account number: you can use the user name with Skype 
* PIN (if applicable) 
* List of phone numbers to port (in case there are other numbers on the account) 

'''3. Prepare Proof of Ownership of the numbers'''<br>
Take a screenshot from the Skype portal where the phone number and account details are visible. Please add your signature to these screenshots before uploading the documentation.

'''4. Start the Process'''<br>
From the customer portal, go to DID numbers menu, select the option DID Porting to start the process. Please refer to our general [[Porting FAQ]] for more details and information about porting.

== Important Notes ==
 

* '''The phone number must remain active throughout the porting process.'''
* '''The porting process typically takes 5-7 business days, depending on the response time from Skype.''' 
* '''If your Skype account has an international or Canadian address, please request Skype a valid physical U.S. address before submitting the porting request.'''