Fanvil X3U Pro

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[[File:Fanvil-X3U-Pro-VoIPms.jpg‎]] =Configuration Detail= =Find the IP address= Once you have connected your device to your local connection, it will be necessary to obtain the local IP address that was designated for it. From your IP phone navigate through the menus to obtain its IP address :# Press the button '''"Menu"''' on the phone. :# Choose the option '''"Status"''' and press the key '''OK''' :# '''ETH IP''' will display the IP address that your router gave to this IP phone. It will be displayed in the following format ###.###.###.### (4 groups of numbers separated by a dot.) Now that you have the Local IP address, open it in your preferred web browser and type in the URL bar: http://###.###.###.###. =Login= Once you have opened the login page, use the following credentials to access to the configuration: : '''Username''': admin : '''Password''': admin ''Note that these are the '''default credentials''', if the phone has not been reset, the credentials may be different''. Once you see the settings page, go to the following: = Line SIP = To set the your sub-account to a line, go to the left menu '''"Line"''' and '''"SIP"''' on the top menu. Select the line you wish to configure from the drop-down. :* '''Line:''' SIP1 ==Register Settings == :* '''Activate:''' '''[x]''' Check the box :* '''Username:''' Enter your Sub-account username. ''Eg: ######_SubAccount'' :* '''Display Name''': Enter your outbound caller ID name. '''''(See the requirements below)'''''. <div style="margin-left:50px; padding:8px; border-left: 6px solid rgb(73, 111, 199, 0.8); box-shadow: 5px 4px 4px 4px #f5f5f5; background-color: rgba(73, 111, 199, 0.08); width:58%;"> '''IMPORTANT'''<br/> * We suggest entering your outbound Caller ID Name must be in '''CAPITAL LETTERS'''. ''This will appears more clearly/visible on some devices.'' <br/> * You must '''NOT use any special characters'''. ''They will not be displayed and prevent potential outbound call issues.'' <br/> * Do '''NOT exceed 15 characters'''. ''Traditional canadian providers will '''not show more than 15 characters'''. We suggest shrinking or adapt the name.''<br/> * Spaces are allowed in a caller ID name but count as a caracters. ''(do not exceed 15 chars. in total)''. </div> :* '''Authentication Name:''' Enter your Sub-account username. ''Eg: ######_SubAccount'' :* '''Authentication Password:''' Enter your Sub-account password. :* '''Realm:''' Your preferred pop server. ''Eg: montreal3.voip.ms'' :* '''Server Name:''' Enter a name of your choice. It will be used to identify the line on the phone's setting. ''(eg: '''Line:''' '''ServerName@SIP1'''), so you can enter your name or your extension number or even the pop server address.'' ==SIP Server1 == :* '''Server Address:''' Same as realm. Your preferred pop server. Exemple: montreal3.voip.ms :* '''Server Port:''' 5060 ''(If you are using call encryption SIP-TLS, use 5061)'' :* '''Transport Protocol:''' UDP or TCP ''(If you are using call encryption SIP-TLS, use TLS)'' :* '''Registration Time:''' 60 seconds == Basic Settings == :* '''Voice Message Number:''' *97 == Codecs Settings == : In the box "Enabled Codecs", : For a high audio call quality, only leave only G.722. This will ensure to have a High Quality call. You '''must enable''' this codec under your sub-account settings where the '''"Advanced Options"'''. '''The codec G.722 must be checked'''. : For normal call quality, you can use G.711. == Advanced Settings == :* '''PickUp Number:''' *8 :* '''RTP Encryption(SRTP):''' Leave it Disabled, or if you are using SIP-TLS use Compulsory Click '''[Apply]''' Refresh page and see if it shows registered. = Time Setting = To set the date and time, go to the left menu "Phone Settings" the the top menu "Time/Date" :* '''Time Synchronized via DHCP:''' Yes :* '''Primary Time Server :''' 0.pool.ntp.org :* '''Time zone:''' Select your time zone :* '''12-hour clock:''' Yes ''(Optional) if you prefer to see AM/PM'' :* '''Location:''' Select location you are in for daylight saving. :* '''DST Set Type:''' Select, Automatic. Click '''[Apply]''' = BLF/Call Pickup (Intercept an incoming call to another extension.) = To monitor another extension using the BLF feature to see if the extension is busy ''"on a call"'' or if an incoming call is being received at their extension. :* You '''must request''' the activation of the BLF function on your account. ''(Please contact the technical support through live chat or support ticket.)'' :* '''Both devices''' must be under the '''same pop server''' in order to have the BLF working and the call pickup (intercept) feature. If the user you are monitoring is receiving a call, you will be able to intercept that call while it is being received and not yet answered. You will see the user key blinking. To set the extension on your phone, Go to the left menu '''"Function Key"''' >> Top menu '''"Side Key"''': :* '''Key:''' Use '''F 2 or other'''. ''(Leave F 1 as your main line SIP1 to make and receive calls)''. :* '''Type:''' Select: Memory Key :* '''Name:''' The name you would like to label this key on your phone screen. :* '''Value:''' The remote full sub-account username. ######_123456. :* '''Subtype:''' Select: Presence :* '''Line:''' Choose the line where you have connected your sub-account account. ex: ...@SIP1 :* '''PickUp Number:''' Type *8 ''("star eight")'' followed by the sub-account username " *8######_SubAccount " Click '''[Apply]''' = Set the emergency number = Set the emergency number on the phone. Go to the left menu '''"Phone Settings"''', Then '''"Features"''' on the top menu. Where "Basic Settings >>" section: :* '''Emergency Call Number:''' 911 Click '''[Apply]''' = Set a Hotline for this phone = A hotline is a direct connection in which a call is automatically dialed to a preselected destination without any action being taken by the user when picking up the handset. For example, this could be a phone that directly contacts an emergency number, department or call the cab line by picking up the handset. To enable this feature, go to the left Menu '''"Line"''' then '''"SIP"''' on the top menu. Select the SIP account you have configured. ''Eg: '''Line''': ...@SIP1.'' Once done, click on '''"Basic Settings >>"'''. :* '''Enable Hotline:''' [x] :* '''Hotline Number:''' Enter the phone number to dial directly or the extension number. '''As soon as the phone's handset is lifted or the speaker button is activated, the phone will dial this number directly. ''' Click '''[Apply]''' If you are using the Hotline, you may want to disable some feature such as the "Call Waiting", "Call Transfer" on the phone to have it more restrictive. Go the left menu '''"Phone settings"''', then '''"Basic Settings >>'''". :* '''Enable Call Waiting:''' [ ] Uncheck the box. :* '''Enable Call Transfer:''' [ ] Uncheck the box. :* '''Enable 3-way Conference:''' [ ] Uncheck the box. Click '''[Apply]'''

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