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Two-step Verification

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Revision as of 13:25, 16 July 2019 by Neocypher (Talk | contribs)
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The Two-step verification system adds an extra layer of security to your account. Once activated, the next time you will log in into your portal, you will be prompted to a second verification step which consists of a six-digit code which you will receive on your e-mail. When you enter your code, you may also choose not to ask again for a specific browser, this simply means that you will not be prompted to a second verification step again when you sign in from this very specific browser. However, if you sign in from any other device or browser, you will be prompted to a second verification step.

To enable the two-step verification, log in to your customer portal and from the Main Menu go to Account Settings > Security Tab.


Make sure to click on the checkbox and hit the apply button to save the changes.

Once two-step verification has been enabled, the next time you log in to your account you will be presented with a new screen asking for a 6 digits code.


This numeric code will be automatically generated by the system and sent via email to the email address registered on your account.


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