Troubleshooting Outgoing Calls - VoIP.ms Wiki

Troubleshooting Outgoing Calls

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=='''Unreachable Calls'''==
=='''Unreachable Calls'''==
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I try to reach a number and is Unreachable, ¿What I have to do?
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If you try to reach a number and is Unreachable, here are some tips that you can do.
* Verify if is a '''valid number'''.
* Verify if is a '''valid number'''.
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*Check in our "Rates" section this number and see what kind of number is. Please note there are some numbers that can't be reach in our network. Go to your '''Customer Portal >> Rates >> Check Rates Online and paste the number in the search field.'''
*Check in our "Rates" section this number and see what kind of number is. Please note there are some numbers that can't be reach in our network. Go to your '''Customer Portal >> Rates >> Check Rates Online and paste the number in the search field.'''
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*Try reaching this number using our prefix 033 and 044.
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*Try reaching this number using our prefix 033 (VALUE) and 044 (PREMIUM).
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*If you still experiencing issues, please contact us.

Revision as of 17:13, 1 June 2011

In this entry we are gonna talk about one of VoIP troubleshoot, when a Number is Unreachable.

When you try to call a number and you can not reach this, there some situation that can cause this.

Unreachable Calls

If you try to reach a number and is Unreachable, here are some tips that you can do.

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