Toll-free number - Wiki

Toll-free number

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A toll-free number or freephone number allows others to reach you from within one country (or within North America) without incurring long-distance tolls. As the long-distance charges are paid by the recipient, these DIDs are per-minute and carry a slightly higher cost than local inbound numbers. See Ordering a Toll Free Number and Porting a Toll Free Number for details on obtaining a toll-free number.


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Benefits of Having a Toll-free Number for Your Business

North America

As of 2017, North American toll-free numbers begin with +1-800, 1-833, 1-844, 1-855, 1-866, 1-877 and 1-888. In the original North American toll-free area code, 1-800, new toll-free numbers which spell meaningful phonewords have long been hard to come by due to widespread abuse of the system. A 2011 Associated Press report indicates one company alone is hoarding a quarter of the entire 1-800 area code but nothing has been done, largely due to FCC unwillingness to enforce existing regulations against hoarding, warehousing and brokering. At most times, the North American "Service Management System (SMS/800)" database behind will have no available 1-800 or 1-888 numbers (although quite a few 1-855's and other newer codes remain available).

This leaves a few options:

In general, once you have your toll-free DID, it works in much the same way as any other inbound number.

A few practical considerations:


A country code +800 nominally exists for international calls but is rarely used. Typically, toll-free numbers are obtained separately for each country in which they are to be used - so an Australian toll-free covers only Australia.

See Ordering an International DID number

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