Service Cost - VoIP.ms Wiki

Service Cost

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Voip.MS is basically a worldwide termination ('''outgoing calls''') and origination ('''incoming calls''') provider. In VoIP.ms' system, the inbound and outbound calls are separately charged. The service can be used only for outgoing calls, is not necessary for you to get a DID if you do not need to receive incoming calls.
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Voip.ms is basically a worldwide termination ('''outgoing calls''') and origination ('''incoming calls''') provider. In VoIP.ms' system, the inbound and outbound calls are charged separately. The service can be used for outgoing calls only, it is not necessary for you to get a DID if you do not need to receive incoming calls.
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VoIP.ms allows you to use one of your own [[Devices]] (hardware like a Linksys ATA or software like [[X-Lite|X-lite]]).  
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:''VoIP.ms allows you to use one of your own [[Devices]] (hardware like a Linksys ATA or software like [[X-Lite|X-lite]]).''
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VoIP.ms is prepaid service provider and you need to deposit a minimum of $25 in your account to be able to use the services. All the charges will be deducted from that balance. Your account will not be able to receive or make calls once your balance reaches zero.
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VoIP.ms is a prepaid service provider and you need to deposit a minimum of $15 in your account to be able to use the service. All of the charges will be deducted from that balance. Your account will not be able to receive or make calls once your balance reaches zero.
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Signing up is free of any charges. You can navigate around, check features, configure your device and dial Echo Test and DTMF Test numbers even without adding funds.  
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Signing up is free of charge. You can navigate around, check features, configure your device and dial Echo Test and DTMF Test numbers even without adding funds.  
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'''Route''' (Value/Premium) can be switched to premium by the customer in the [[Account Settings]] section of the customer portal. By default, new accounts are setup to use the value route. The Value/Premium route applies separately for Canada and International. The Premium route is the only available route for the U.S..
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'''Route''' (Value/Premium) can be switched to premium by the customer in the [[Account Settings]] section of the customer portal. By default, new accounts are setup to use the value route. The Value/Premium route applies separately for US48/CA and International.
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=== Outgoing Calls ===
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== Outgoing Calls ==
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'''USA Rates'''
'''USA Rates'''
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*Value Route US/48: $0.0105 (1.05¢) per minute
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*Premium Route: $0.0100 () per minute
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*Optional Premium Route: $0.0125 (1.25¢) per minute
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*Toll-Free Numbers Value Route: Free
*Toll-Free Numbers Value Route: Free
*Toll-Free Numbers Premium Route: $0.0106 (1.06¢) per minute
*Toll-Free Numbers Premium Route: $0.0106 (1.06¢) per minute
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*Value Route: Most Canada at $0.0052 (1/2¢)
*Value Route: Most Canada at $0.0052 (1/2¢)
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*Premium route: $0.0125 (1.25¢) per minute
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*Premium route: $0.009 (0.) per minute
*Rates for all Canada destinations are listed in the rate section
*Rates for all Canada destinations are listed in the rate section
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Refer to [[Calls Cost]] for further explanation.
Refer to [[Calls Cost]] for further explanation.
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== Incoming Calls ==
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=== Incoming Calls ===
'''USA / Canada DID numbers availability'''
'''USA / Canada DID numbers availability'''
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*49 states of the USA
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*48 US Continental States
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*4 Provinces of Canada
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*4 Canadian Provinces  
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'''USA / Canada DID Per Minute Pricing'''
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====USA / Canada DID Per Minute Pricing====
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*Monthly Fee: USA: $0.99 to $1.49 Canada: $1.49 to $1.99
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*Monthly Fee:
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*Per minute inbound: $0.01 to $0.0149
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:USA: $0.85 to $1.25
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*One time setup fee: $0.50 (50¢)
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:Canada: $0.85 to $1.70<br/>
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*Per minute inbound:
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:$0.009 to $0.0125
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*One time setup Fee: $0.40
*Billing Increment: 6 seconds
*Billing Increment: 6 seconds
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*Channels: High Channel-Capacity (Increased accordingly to your use)
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*Channels: 25
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*Intended Use: Any
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'''USA / Canada DID Flat Monthly Pricing'''
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====USA / Canada DID Flat Monthly Pricing====
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*Monthly Fee: USA: $4.95 to $6.95 Canada: $4.95 to $5.95
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*Monthly Fee:
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:USA: $4.25 to 6.00
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:Canada: $4.25 to $5.15
*Per minute inbound: free, up to 3500 minutes monthly
*Per minute inbound: free, up to 3500 minutes monthly
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*Channels: 2 (Your DID will be able to receive up to 2 incoming calls simultaneously)
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*One time setup Fee: $0.85
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*Billing Increment: Not applicable
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*Channels: 2  
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*Intended Use: Residential, up to 3500 INCOMING minutes per month
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'''Extras Features'''
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====Extras Features====
*[[E911]]/911 $1.50 per month
*[[E911]]/911 $1.50 per month
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*Unlimited [[Voicemail]] accounts
*Unlimited [[Voicemail]] accounts
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'''Toll-Free DID numbers pricing'''
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CNAM Lookup will be charged if the call matches a North American CallerID (NPANXXXXXX) whether the call is answered or not. You are not charged for a
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CNAM Lookup if the number is in your Customer Portal [[Phone book]].
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From USA provider
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==== Toll-Free DID numbers pricing ====
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=====From USA provider=====
It accepts USA calls by default and it can be unlocked on request to accept incoming calls from Canada as well.
It accepts USA calls by default and it can be unlocked on request to accept incoming calls from Canada as well.
*Monthly Fee: $0.99
*Monthly Fee: $0.99
*Per minute inbound:  
*Per minute inbound:  
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*USA / $0.024 (2.)
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*USA / $0.019 (1.)
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*CANADA (On demand only, locked by default) / $0.08 (8¢)
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*CANADA (On demand only, unlocked on request) / $0.08 (8¢)
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*ALASKA (On demand only, unlocked on request) / $0.17
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*PUERTO RICO (On demand only, unlocked on request) / $0.095
*Billing Increment: 6 seconds
*Billing Increment: 6 seconds
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*Channels: 25 (Increase on request)
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*One time setup Fee: Not applicable
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*Channels: 25  
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*A custom [[toll-free number]] carries a $15 setup charge and has an approximate delivery time from 1-5 business days.
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From Canadian provider
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=====From Canadian provider=====
It accepts incoming calls from both USA and Canadian callers, all at the same incoming rate.
It accepts incoming calls from both USA and Canadian callers, all at the same incoming rate.
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*Monthly Fee: $1.49
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*Monthly Fee: $1.25
*Per minute inbound:  
*Per minute inbound:  
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*USA / $0.032 (3.)
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:Canada: $0.027 (2.7¢)
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:USA: $0.027 (2.)
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:Alaska: $0.17
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:Puerto Rico: $0.095
*Billing Increment: 6 seconds
*Billing Increment: 6 seconds
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*Channels: 25 (Increase on request)
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*Channels: 25  
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*A custom toll-free number carries a $30 setup charge.
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'''International DID pricing'''
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====International DID pricing====
*Pricing varies per country, from your main portal please refer to DID Numbers >> Order DID >> International.  
*Pricing varies per country, from your main portal please refer to DID Numbers >> Order DID >> International.  
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'''International DID billing'''
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====International DID billing====
*Monthly Flat Rate
*Monthly Flat Rate

Latest revision as of 21:41, 5 February 2019

Voip.ms is basically a worldwide termination (outgoing calls) and origination (incoming calls) provider. In VoIP.ms' system, the inbound and outbound calls are charged separately. The service can be used for outgoing calls only, it is not necessary for you to get a DID if you do not need to receive incoming calls.

VoIP.ms allows you to use one of your own Devices (hardware like a Linksys ATA or software like X-lite).

VoIP.ms is a prepaid service provider and you need to deposit a minimum of $15 in your account to be able to use the service. All of the charges will be deducted from that balance. Your account will not be able to receive or make calls once your balance reaches zero.

Signing up is free of charge. You can navigate around, check features, configure your device and dial Echo Test and DTMF Test numbers even without adding funds.


Route (Value/Premium) can be switched to premium by the customer in the Account Settings section of the customer portal. By default, new accounts are setup to use the value route. The Value/Premium route applies separately for Canada and International. The Premium route is the only available route for the U.S..

Contents

Outgoing Calls

USA Rates

Canada Rates

International Rates

Billing Increments

Refer to Calls Cost for further explanation.

Incoming Calls

USA / Canada DID numbers availability

USA / Canada DID Per Minute Pricing

USA: $0.85 to $1.25
Canada: $0.85 to $1.70
$0.009 to $0.0125

USA / Canada DID Flat Monthly Pricing

USA: $4.25 to 6.00
Canada: $4.25 to $5.15

Extras Features

CNAM Lookup will be charged if the call matches a North American CallerID (NPANXXXXXX) whether the call is answered or not. You are not charged for a 
CNAM Lookup if the number is in your Customer Portal Phone book.

Toll-Free DID numbers pricing

From USA provider

It accepts USA calls by default and it can be unlocked on request to accept incoming calls from Canada as well.

From Canadian provider

It accepts incoming calls from both USA and Canadian callers, all at the same incoming rate.

Canada: $0.027 (2.7¢)
USA: $0.027 (2.7¢)
Alaska: $0.17
Puerto Rico: $0.095

International DID pricing

International DID billing

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