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Choosing a Server

VoIP.ms offers many different points of presence, but which one should you choose? To put it simple, you can use the server closest to your location. Although that doesn't mean that a server further from your location will not work accordingly. For example, if you are located in Chicago, but you wish to use our Washington server, you will usually get good results. This entirely depends on the path taken by your internet service provider among many other reasons. Although the right rule of thumb is to use the server closer to you.

Note: Make sure that your SIP/IAX device and your phone number are pointing to the same server. 

IPs

Latency and its importance

Latency is very important for Voip, this will determine the time that will take the data package transmission to reach the destination. A high latency will lead to a delay and echoes in the communication.

While on a VoIP call, our server will transmit you information and you will be transmiting information to our server, which is the middleman between the mobile provider, PSTN provider or VoIP provider and you. Basically, while on a call, you will be sending us your voice packets which we will relay accordingly and the incoming voice packets (the user speaking), we will be transmitting them to you. If the travel time is too long, that is when you will notice a long delay during your conversation, which is refered by latency. This of course can be due to your internet service provider among many other situations.

Latency is measured in milliseconds (ms) For example: a latency of 150ms is barely noticeable, thus acceptable. Higher than that, quality starts to suffer. When it gets higher than 300 ms, it becomes unacceptable.