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SMS

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(Important information to know about the SMS Service)
 
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It is possible to configure a FreePBX system to send SMS, please refer [[SIP/SMS with FreePBX | here]] for detailed instructions.
It is possible to configure a FreePBX system to send SMS, please refer [[SIP/SMS with FreePBX | here]] for detailed instructions.
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=SMS/MMS using the Reseller Interface=
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The feature is available for your client through the Reseller interface. You must enable this feature in your package in order to give your customers the ability to leverage this.
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Go under the navigation bar on '''[Reseller]''' then click on '''[Manage Rates & Packages]'''
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: [[File:CallForwarding_Reseller_1.png|thumb|none|300px]]
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Click on the Edit button to edit your package, or click on '''[Create a new package]''' to create a new one.
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: [[File:CallForwarding_Reseller_2.png|thumb|none|700px]]
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Go under the '''[Reseller System Configuration]''' Tab, and on the section "Type of configuration" select: '''[Package Configuration]''',
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: [[File:CallForwarding_Reseller_3.png|thumb|none|700px]]
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Then scroll down and find the feature ‘’’’SMS/MMS’’’’, and enable it.
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: [[File:SMSMMSreseller4.png|thumb|none|500px]]
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=== Enabling/Disabling SMS/MMS on your DID===
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For your client to enable or disable SMS/MMS from his portal, your customer will need to head under Services, My Services.
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: [[File:SMSMMSreseller5.png|thumb|none|500px]]
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Then proceed by heading into ‘’’DID Lists’’’ tab and edit DID.
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: [[File:SMSMMSreseller6.png|thumb|none|500px]]
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You will then be able to enable SMS/MMS, receive via email and more.
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: [[File:SMSMMSreseller7.png|thumb|none|500px]]
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=== Your customers access to their SMS/MMS via their portal ===
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1) To gain access to their SMS/MMS messages, head under Services and then SMS/MMS.
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: [[File:SMSMMSreseller8.png|thumb|none|500px]]
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[[category:guides]]

Latest revision as of 01:31, 2 June 2021

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SMS Service


Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only).

Please note that this feature is for regular customer usage. No automation, telemarketing, bulk sending or receiving will be allowed.

 Our SMS service is no longer in BETA. Starting August 1st 2020, SMS messages will be charged at a rate of $0.0075 per messages.


Contents


Blog Articles

Benefits of SMS/MMS Campaigns vs. Email Marketing

How to Generate Leads with SMS/MMS?

Instantly Boost Your Customer Experience, Allow Your Customers to Text You!

Important information to know about the SMS Service


If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.

Identifying a SMS DID Number

You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.

You can start ordering a DID Number from your portal >> DID Numbers >> Order DID >> Local Numbers >> (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature.

SMS 1.png


Configuring the SMS service

Once purchased the SMS Service needs to be activated on the DID settings, from your portal >> DID Numbers >> Manage DID >> Edit Selection >> SMS.

On that section you can activate and configure some forward options for the SMS service.

SMSSIPAccount.png

The first action to take is to mark the Short Message Service (SMS) service, by enabling this field the SMS Service will be active and have a charge of $0.0075 per SMS.

 To reply the SMS Message via your email it is important to click on Reply and DON'T change or modify 
 the destination mail "TO"  
 (sms@voip.ms)and the subject E.G [#USXXX] Message sent to 5555555555.
 The CallerID sent to the Call Forwarded Cell Phone will be the DID Number that received the SMS Message. Is not possible to forward the original Caller ID at this time.
 The destination ("To" header field) of the SIP MESSAGE will be your account name, instead of the destination number of the original SMS.
 {ID} The ID of the SMS message.
 {TIMESTAMP} The date and time the message was received.
 {FROM} The phone number that sent you the message
 {TO} The DID Number that received the message
 {MESSAGE} The content of the message
 Example: http: //mysite.com/sms.php?to={TO}&from={FROM}&message={MESSAGE}&id={ID}&date={TIMESTAMP}

Once you configure the desired option, click on Apply Changes.

Send and Receive Messages (Web Interface)

SMS Message Center

To start using the service you will need to use the SMS Message Center, from your portal >> DID Numbers >> SMS Message Center.

For Mobile Devices please use sms.voip.ms as a complete all in one solution.

From the SMS Message Center you can check your SMS History, send and receive SMS messages.

SMS.png

Create a New SMS Message

SMS41.png

You can create a new SMS Message we will explain you all the parameters you can find on this section:

Then click on 'Send Message' to send the SMS.

Send and Receive Messages (SIP Protocol)

SMS via SIP service is only available through SIP Protocol and user/password authentication. IP Auth and IAX2 are not available at this time.
Please refer to our guide SIP/SMS with FreePBX for instructions on how to configure the service with a FreePBX

Sending

Receiving

Send SIP/SMS with FreePBX

It is possible to configure a FreePBX system to send SMS, please refer here for detailed instructions.

SMS/MMS using the Reseller Interface

The feature is available for your client through the Reseller interface. You must enable this feature in your package in order to give your customers the ability to leverage this.

Go under the navigation bar on [Reseller] then click on [Manage Rates & Packages]

CallForwarding Reseller 1.png

Click on the Edit button to edit your package, or click on [Create a new package] to create a new one.

CallForwarding Reseller 2.png

Go under the [Reseller System Configuration] Tab, and on the section "Type of configuration" select: [Package Configuration],

CallForwarding Reseller 3.png

Then scroll down and find the feature ‘’’’SMS/MMS’’’’, and enable it.

SMSMMSreseller4.png

Enabling/Disabling SMS/MMS on your DID

For your client to enable or disable SMS/MMS from his portal, your customer will need to head under Services, My Services.

SMSMMSreseller5.png

Then proceed by heading into ‘’’DID Lists’’’ tab and edit DID.

SMSMMSreseller6.png

You will then be able to enable SMS/MMS, receive via email and more.

SMSMMSreseller7.png


Your customers access to their SMS/MMS via their portal

1) To gain access to their SMS/MMS messages, head under Services and then SMS/MMS.

:
SMSMMSreseller8.png
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