Manage DID - VoIP.ms Wiki

Manage DID

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Revision as of 19:32, 5 July 2011 by Neocypher (Talk | contribs)
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Once you have a DID number, you will have to edit the default settings in order to receive calls the way you need to. To do this you need to access the "Manage DID(s)" option from the "DID Numbers" menu tab.

MenuOption.jpg


Following there is a general screen where you will be able to see all the DID numbers in your account. Here you will see different keywords and icons that you may not be familiar with, however you can get a quick description of each one of them by clicking on the "Help" globe at the top right of the page.


ManageDID.jpg


Now, in order to access the options to edit your DID, you need to click on the little "Paper and pencil" icon.


Icon.jpg


The first and Main section you will see, is the "DID Routing" section, which may or may not have all the options available, this simply depends on which features you have already enabled from your portal, that is, if you have not created a voicemail, you wont be able to select this option.

This is basically the route the call will take, when someone calls to the DID. Whatever you select here, is the route the call will follow and will apply for all the calls.

In order to select an option, you need to click on the radio button, and then select the desired choice from the drop list (in case you have more than one option for that routing).


DID-Routing.jpg


Next, we see the additional and mostly optional settings for the DID.

This allows you to set a customized routing when the call reaches 1 of the 3 Call states, instead of just going to the Voicemail.


Add-DID-settings.jpg


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