International Calls - VoIP.ms Wiki

International Calls

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== '''Placing Calls''' ==
== '''Placing Calls''' ==
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When you try to reach a International Number, you must follow these instructions:  
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When you try to reach an International Number, you must follow these instructions:  
* In your voip.ms account you be able to choose 2 different dialing modes('''Customer Portal >> Main Menu >> Account Settings >> General'''.)
* In your voip.ms account you be able to choose 2 different dialing modes('''Customer Portal >> Main Menu >> Account Settings >> General'''.)
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* When you sing up, by default our account have disable international calls, please make sure that are activated('''Customer Portal >> Main Menu >> Account Settings >> Account Restrictions''').
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* When you signup for the first time, have disabled international calls, please be sure to enable them (''' Go to your Customer Portal >> Main Menu >> Account Settings >> Account Restrictions''').
     - Please select the option "Yes - International Calls Enabled"
     - Please select the option "Yes - International Calls Enabled"
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* Verify that you have Allow the call from this country ('''Customer Portal >> Main Menu >> Account Settings >> Account Restrictions''').
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* Verify that you have Allowed the call to this country ('''Customer Portal >> Main Menu >> Account Settings >> Account Restrictions''').

Revision as of 17:15, 10 June 2011

Description

In this entry we are gonna talk about the International Calls. An International Call is the call that you place in your voip.ms account to numbers out from US and Canada.

Calls to the other part of the globe are taken as a International Destination.

Placing Calls

When you try to reach an International Number, you must follow these instructions:

    - North America (NANPA): You'll need to use the 00 or 011 prefix to call international numbers.
    - E164 : You dial numbers by using country code first, you don't need to send the 00 or 011 prefix to call international numbers. 


Dialing Mode.jpg


    - Please select the option "Yes - International Calls Enabled"


Allow Inter.jpg


 * International Call : 00 or 011 + Country Code + Area Code + Number 
                -011 - US exit code; must be dialed first for all international calls made from the USA or Canada
                     - country code 
                     - area code - 2 - 3 digit area codes (if it's required)
                     - phone number - 7 - 8 digits; area code + number total 10 digits


Troubleshooting

If you are not able to reach your International Call, please trying doing this:



Allow Inter Count 1.jpg

Allow Inter Count.jpg



Value Premium.jpg





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