How it works - VoIP.ms Wiki

How it works

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VoIP.ms is a voice over Internet protocol provider, our service requires an Internet Service Provider (ISP) and works through SIP/IAX2 protocols, if you wish to update your regular telephone service to a new improved system of voice over IP you will need to get an Internet connection, an ATA device and a regular analog handset. Other options are using an IP Phone [http://wiki.voip.ms/article/Devices Devices], a [http://wiki.voip.ms/article/Softphones softphone] or a [http://wiki.voip.ms/article/PBXs PBX] server.
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VoIP.ms is a voice over Internet protocol provider, our service requires an Internet Service Provider (ISP) and works through SIP/IAX2 protocols, if you wish to update your regular telephone service to a new system of voice over IP you will need to have an Internet connection, an ATA device and a regular analog handset. Other options include using an IP Phone [http://wiki.voip.ms/article/Devices Devices], a [http://wiki.voip.ms/article/Softphones softphone] or a [http://wiki.voip.ms/article/PBXs PBX] server.
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VoIP.ms is a BYOD(Bring Your Own Device) company, this means that we do not provide nor sale hardware/software, you can get your devices at any electronic store or you could choose for downloading a free softphone to install and use on your PC or cell phone.  
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VoIP.ms is a BYOD(Bring Your Own Device) company, this means that we do not provide nor sell hardware/software, you can get your devices at any electronic store and online or you could choose to download a free softphone to install and use on your PC or cell phone.  
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VoIP.ms is a prepaid service that allows you to control your expenses, you can add funds with a minimum amount of $25 USD via Credit Card, PayPal, Bank Wire ($500USD minimum) or Western Union ($100 USD minimum), our currency is in US dollars. Your payments will be added to your balance and your calls and other charges will be debited from that balance, every time you run low on balance you could repeat this process again.
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VoIP.ms is a prepaid service that allows you to control your expenses. You can add funds (minimum amount of $25 USD) via Credit Card, PayPal, Bank Wire ($500USD minimum) or Western Union ($100 USD minimum), the currency used for all customers is U.S. Dollars (USD). Your payments will be added to your balance and your calls and other charges will be debited from that balance. We can send you a low balance alert email to remind you when it is time to deposit finds again.
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[[File:pagar.png|center]]
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  '''and the outgoing calls will be charged always per minute depending on the termination of the calls
  '''and the outgoing calls will be charged always per minute depending on the termination of the calls
   
   
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  Also note that is not necessary to have a DID to start placing outgoing calls, a DID number is meant for receive calls only and by registering correctly your device  
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  Also note that it is not necessary to have a DID to start placing outgoing calls, a DID number is meant for receiving calls only and by registering correctly your device  
  you can start making calls.
  you can start making calls.
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== Outgoing calls ==
== Outgoing calls ==
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The outgoing calls will be charged depending on the termination of the call, for local calls:
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The outgoing calls will be charged depending on the termination of the call, for local calls (prices are subject to change from the time this wiki was made):
                     Value route:                    Premium route
                     Value route:                    Premium route
                     ------------                    -------------
                     ------------                    -------------
-
  United states:     $0.0105 per minute              $0.0125 per minute
+
  United states:         -                          $0.01 per minute
-
  Canada:            $0.0052 per minute              $0.0125 per minute
+
  Canada:            $0.0052 per minute              $0.01 per minute
For international [https://www.voip.ms/rates.php rates] here are some examples:
For international [https://www.voip.ms/rates.php rates] here are some examples:
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== Incoming calls ==
== Incoming calls ==
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The incoming calls are charged depending on the plan of the DID, for example:
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The incoming calls are charged depending on the plan of the DID, for example (prices are just for examples):
                   Per Minute Plan (25 channels):            Monthly Flat Rate Plan (2 channels):       
                   Per Minute Plan (25 channels):            Monthly Flat Rate Plan (2 channels):       
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  - Winnipeg DID    $1.99 per month / $0.0149 per minute      $5.95 per month / $0.00 per minute
  - Winnipeg DID    $1.99 per month / $0.0149 per minute      $5.95 per month / $0.00 per minute
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The Toll Free numbers will be charged depending on the carrier, for example:
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The Toll Free numbers will be charged depending on the carrier, for example (prices are just for examples):
                       American callers:                        Canadian callers:
                       American callers:                        Canadian callers:
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  - American carrier    $0.99 per month / $0.024 per minute      $0.99 per month / $0.080 per minute
  - American carrier    $0.99 per month / $0.024 per minute      $0.99 per month / $0.080 per minute
  - Canadian carrier    $1.49 per month / $0.032 per minute      $1.49 per month / $0.032 per minute
  - Canadian carrier    $1.49 per month / $0.032 per minute      $1.49 per month / $0.032 per minute
 +
*(prices are just for examples)
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== Channels ==
== Channels ==
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The channels will let you place or receive simultaneous inbound or outbound calls, for default on new accounts we offer the following amount of channels:
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The channels will let you place or receive simultaneous inbound or outbound calls, by default on new accounts we offer the following amount of channels:
Outgoing:
Outgoing:
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  For simultaneous calls to a same number all accounts have 2 channels. For example if you have a call forward to your cell phone (or any other number), no matter  
  For simultaneous calls to a same number all accounts have 2 channels. For example if you have a call forward to your cell phone (or any other number), no matter  
  if your DID is under the Per minute plan you are allowed to forward only 2 calls to that number at the same time.
  if your DID is under the Per minute plan you are allowed to forward only 2 calls to that number at the same time.
 +
Please also note that channels do not work the same way for PBX users.

Revision as of 20:33, 2 July 2014

VoIP.ms is a voice over Internet protocol provider, our service requires an Internet Service Provider (ISP) and works through SIP/IAX2 protocols, if you wish to update your regular telephone service to a new system of voice over IP you will need to have an Internet connection, an ATA device and a regular analog handset. Other options include using an IP Phone Devices, a softphone or a PBX server.

VoIP.ms is a BYOD(Bring Your Own Device) company, this means that we do not provide nor sell hardware/software, you can get your devices at any electronic store and online or you could choose to download a free softphone to install and use on your PC or cell phone.


HOWITWORKS1.jpg


VoIP.ms is a prepaid service that allows you to control your expenses. You can add funds (minimum amount of $25 USD) via Credit Card, PayPal, Bank Wire ($500USD minimum) or Western Union ($100 USD minimum), the currency used for all customers is U.S. Dollars (USD). Your payments will be added to your balance and your calls and other charges will be debited from that balance. We can send you a low balance alert email to remind you when it is time to deposit finds again.

Pagar.png
With us the INCOMING and OUTGOING calls are charged and handled SEPARATELY, the incoming calls are charged depending on the plan of the DID 
and the outgoing calls will be charged always per minute depending on the termination of the calls

Also note that it is not necessary to have a DID to start placing outgoing calls, a DID number is meant for receiving calls only and by registering correctly your device 
you can start making calls.


Outgoing calls

The outgoing calls will be charged depending on the termination of the call, for local calls (prices are subject to change from the time this wiki was made):

                   Value route:                     Premium route
                   ------------                     -------------
United states:          -                           $0.01 per minute
Canada:            $0.0052 per minute               $0.01 per minute

For international rates here are some examples:

                   Value route:                     Premium route
                   ------------                     -------------
Australia:         $0.0123 per minute               $0.0201 per minute
Canada:            $0.0247 per minute               $0.0446 per minute
Brazil:            $0.0307 per minute               $0.0331 per minute


Accounts.pngPhone.jpg --------------------> Outgoing calls


Incoming calls

The incoming calls are charged depending on the plan of the DID, for example (prices are just for examples):

                  Per Minute Plan (25 channels):             Monthly Flat Rate Plan (2 channels):      
                  ------------------------------             ------------------------------------
- New York DID    $0.99 per Month / $0.01 per minute        $4.95 per Month / $0.00 per minute     
- Winnipeg DID    $1.99 per month / $0.0149 per minute      $5.95 per month / $0.00 per minute

The Toll Free numbers will be charged depending on the carrier, for example (prices are just for examples):

                      American callers:                         Canadian callers:
                      -----------------                         -----------------
- American carrier    $0.99 per month / $0.024 per minute       $0.99 per month / $0.080 per minute
- Canadian carrier    $1.49 per month / $0.032 per minute       $1.49 per month / $0.032 per minute


DID (xxx.xxx.xxxx)     Ipphone.jpg <-------------------- Incoming calls


In order to receive calls properly the registration server and the Point of Presence (POP) of the DID must match, for example: if you have an IP 
phone registered to toronto.voip.ms you must select Toronto, ON as the POP for your DID number as well at your customer portal under 
DID_Numbers>>Manage_DID(s)>>Edit_DID>>DID_Point_of_Presence section. 


Channels

The channels will let you place or receive simultaneous inbound or outbound calls, by default on new accounts we offer the following amount of channels:

Outgoing:

Channels: 5 simultaneous calls

Incoming:

Per Minute Plan:   25 simultaneous calls
Flat Rate Plan:     2 simultaneous calls
International DID:  2 simultaneous calls

Note:

For simultaneous calls to a same number all accounts have 2 channels. For example if you have a call forward to your cell phone (or any other number), no matter 
if your DID is under the Per minute plan you are allowed to forward only 2 calls to that number at the same time.

Please also note that channels do not work the same way for PBX users.

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