Getting Started for Entrepreneurs (1-2 Employees)

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This guide has been made for entrepreneurs running a business on their own or businesses only with a few employees. Note that if your business has grown beyond this stage, we suggest you use our '''Getting Started for Small Businesses''' guide. Below you will find a complete setup guide for your business phone system including: *A few recommendations for a desk phone and a softphone to place and receive calls, *A custom toll-free number, *A voicemail greeting for your business, *Call flow time conditions to forward calls during and after your business hours, *Sending and receiving faxes through a virtual fax and SMS text messages through your e-mail, and *Recording phone calls for your records __TOC__ ==Setting Up Your VoIP.ms Account and Devices== The phone features listed in this guide are interdependent. We recommend following the setup steps in the order they are presented. ===Understanding VoIP.ms Pay-as-You-Go Pricing=== You may be scared by the Pay-as-You-Go model, but it allows you to actually make '''significant savings''' and is much '''more flexible'''. Let's walk through VoIP.ms pricing together. First, you will need one (or many) phone numbers. Say that you are a Canadian-based business: - a toll-free number will cost you $1.25 per month. Second, you get to pay per minute, thus you will pay $0.027/minute for incoming and outgoing is free for toll-free numbers. - Say that in a given week, you speak on the phone 2 hours per day (making outbound calls to generate sales!) and receive calls 4 hours per day. That is 6 hours per day, 20 business days in a given month, that is 2,400 minutes incoming (billable) and 4,800 minutes outgoing (free). Total? Your monthly recurring bill will be $1.25 for your toll-free number and $64.80 for all your business calls, which yields $66.05 for 120 hours over the phone. ===Acquiring Your Phone Numbers (DID)=== 1) Get your [https://wiki.voip.ms/article/Order_a_DID_Number#Ordering_a_Vanity_Number vanity number] Congratulations! After following this guide, you’re ready to do business using VoIP.ms. ==Support== links useful things blabla

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